not good at all! they sell faulty and fake products and won't return or compromise after purchase even with receipt. Brandon and the managers are complete shit. All they care about is money and not their customers read more

They have friendly staff and the best deals in town. Seriously I've checked. Selection is wide for every "department" and they always have the best of the best. I was having a really bad day when I originally posted. read more

I purchased a vape from Rock N Roll it that was inoperable when I went to try it out 2 weeks after purchasing it. The salesperson was giving me a hard time about replacing it at first but then said she'd find a like vape at either the warehouse or another store to replace it. After calling back several times over a period of to weeks I was told they were still unable to locate a replacement. They've lost a once loyal customer but don't seem to care. read more

I think the crew there is amazing. They were also welcoming and ready to help me out. There is also a great variety of products!!!

Came in after work one day looking for something in particular, hoping I would be received in the way I am in ALL shops. I didn't receive a hello or a welcome, but I jumped straight to it and requested to see a few items. Right off the bat, the manager or whoever the man standing there was, came off completely strong. He was speaking to me in a very sarcastic tone, which made me feel uncomfortable. I kindly asked him if he only had those available items he showed me and immediately responded in a defensive and cocky manner that his collection is big compared to most places, which is definitely not true, but I just went along with it to avoid problems. I would've purchased several items as that was my intention when walking into this shop, but fortunately I don't support people with ugly attitudes. read more

I just wanted to say that I appreciate the great customer service at rock 'n' roll it. The employees are so kind and helpful and y'all are cheaper than red rum! I will definitely be coming to rock 'n' roll it as my regular the Vape shop. read more

I am normally a fan of these shops and their staff, but had a frustrating experience today. I received a promotional text stating that all Kratom products are 25% off today only, so I drove an extra 30 minutes out of my way to visit Rock n Roll it instead of my regular shop just for this deal to stock up. When I got there, the employee wasn't aware of the daily special, and then called his manager to see if the product I wanted was included in this promotion. Apparently there were exclusions, but that wasn't stated in the text. I learned my lesson and will call before driving out of my way next time. I understand that business is business, just wish they could've mentioned that exclusions apply in the text message. read more

This business got straight Heat and badass employees go fw them good legal shop. Need somthing for a quick adventure through Galveston or the woods come get your legal medical supplies always good service stay lit and responsible. read more

Do not trust the stuff that they sell here especially the CBD oil they're using the placebo effect and deception to their advantage all they do is lie I bought some oil it was hemp oil in a big bottle for $30 a few years ago and it tastes exactly the same as the stuff that I spent $64 on a little bottle 300 mg CBD oil it's all bull crap I watched a YouTube video with the founder talking about what they have and what they sell and you can see it in his face that he's lying that it actually doesn't work! Naeda labs! False products! read more

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Bought a vase pen from these guy tried charging when I got home and the device didn't charge. Asked about any kind of exchange on the faulty product and was told there were none. Won't buy from here again read more

The Staff here are the coolest type of folks you will ever meet in a smoke shop. Most smoke shops have these hard looking guys in it that intimidate the average customer. As I walked in I was greeted by a guy named Mike(friendly pal), he was so calm and cool the entire time I was asking a Million and seven questions. He answered all of my questions with no hesitation or no animosity. Got the information and incense I needed a rolled out... I'll be back! read more

The store workers are very knowledgeable about their products they give great advice and they answer all the questions that you have prices are negotiable and reasonable will be back soon. read more

Love stopping by and getting some product to enjoy. The sales team are amazingly friendly and knowledgeable.

HORRIBLE!! I have a Nationally and Federally reregistered and recognized Service Dog and we were not allowed to enter the store. I then stated that he was a registered service dog with paperwork and he said we could not come in. The man met us at the front door saying he could not come in because he has had dogs pee on his floor before. When I stated that my dog would not pee on his floor he said he has been told that before and denied us entry. read more

Lee is a nice professional who knows the best recommendations. He gave me a super deal, I just had a tooth extracted and needed a smoke so I built a Gravity Pipe with the hardware I purchased from Rock and Roll'it. To prevent a dry socket, the gravity pipe does all the sucking. I had a dentist tell me the 3 S's. Smoking, suction and spitting. It's the muscular movements in your mouth that cause dry sockets, not any smoke! Just a FYI! Thanks again Lee. read more

I like coming to Rock N Roll It for all of my needs. The layout is super friendly and they have everything you need. Comparable to other shops they are definitely affordable and the staff is super friendly. 10/10 would definitely recommend. read more

Extremely friendly and helpful, had the best time picking my water pipe! Would definitely recommend for anyone looking for any kind of piece. read more

Some of the best staff ever! Friendly, helpful, honest. You can't beat it!

Best shop in town. Friendly staff, incredible selection & very very competitive priceing.... no reason to shop online anymore this place has the internet beat!!! read more

Rock-N-Roll it is one of my first choices on a long list of smoke shops to frequent. Of all the smoke shops I go to, some of the best deals I have ever gotten were at Rock-N-Roll it. They have very competitive prices, are willing to bargain and frequently have specials. They have an impressive selection of blown glass pipes, rolling papers, grinders, herbs & more! If you are looking for real smoke shop inventory, try Rock-N-Roll it. Although there are many other smoke shops in the area, they generally tend toward general novelty items with a smaller selection of actual smoking accessories, but if you want to go to a smoke shop that is smoking accessories from end to end, with a few other cool things thrown in, this is the one to go to. If you want adult toys, gag gifts, T-shirts, posters, and other fluff that seems to comprise of 75% of most other shops, this isn't the place. If this place was open 24 hrs a day, I would probably rarely even make my purchases at the others. read more

Best smoke shop I've been too in Houston. The staff there are nice and funny, and extremely helpful! Plus they have great prices and deals!

This place is terrible. Went in twice after the guy told me the coil I was looking for would be in by Tuesday. The second time they didn't have it, I gave up and ordered it online. A month later I decided to give the place a second chance. I walked in, and the employees were visiting with other "customers"; they were sitting on the actual counter talking. I needed juice, so I walked over to the counter, and literally stood there for five minutes, after being told to "hold on". I gave up and started to walk out and the guy finally asked me if I needed something. I told him I wanted to buy some juice, and he made me feel like I was annoying them for wanting service. Will never go to this place again. read more

Rock n roll it smoke shop is the worst shop you can possibly go to in the Houston Texas area. Their glass selection is horrible and they price everything as high as they possibly can. All they want is every cent in your pocket. They will even sell fake brand names just to make a extra buck. The staff at the shop do not care if you leave satisfied or not. When I walk in, no one greets me or even gets up out of their chair to help me make a decision on a purchase. The staff will often be very rude to you if you don't understand the terminology of the bongs. This place has no integrity. If you go to this shop you will be greatly disappointed. I bought a bong from this shop when i took it out at home i noticed it had small cracks on the bottom base and they charged me full price anyways without letting me know the bong was cracked... read more