I'm switching practices just so I don't ever have to speak to the receptionist again. She was…read moreutterly dismissive of my very easy ask that she forward DHS paperwork to the doctor. The doctor himself is professional and I have not had any problems with him. I scanned it cleanly and emailed it to the office. She took one look at it, called me back, and said she 'could' have the doctor look at it but that they just wouldn't be able to complete it. My case worker at DHS had deliberately told me to send this physical assessment to my podiatrist's office for temporary assistance. The receptionist was insisting that I was fine and that she could call DHS directly and tell them that I'm not having any issues, as if it were a threat. ...Why did I pay $200 for custom orthotics if I'm fine, then? This receptionist is simply an assistant, and yet she was acting as though she were both my doctor AND my case worker. I asked very politely if she could just have the doctor look at it and fill out any information RELEVANT TO PODIATRY, and sign it. I said I WOULD DO THE REST. ...She insisted I hang up and contact DHS, because she 'does paperwork all day', and apparently knows better than the local government. Extremely condescending and unprofessional. Don't even bother asking for more than the bare minimum. Waste of time and energy. Because of her incompetence, the deadline passed and my case was denied because I didn't have all of the paperwork in. I sincerely doubt she even told the doctor I called.

Great staff, amazing podiatrist- really listens and responsive to patient needs. Highly recommend.read more

Best doctor. She is so great with patients. She treats her patients equally and she makes people…read morespecial. I would recommend her all the time. The environment is good and the place is always clean.

After seeing two previous podiatrists, with no relief, I asked on a social media site for any…read morerecommendations. Dr. Carbone came highly recommended so I made the appointment. He was the ONLY podiatrist to take an x-ray of my foot (rather than just jam a needle of cortisone in my heel) and found I had a heel spur! He set me up with orthotics and I am on my way to being pain free! Friendly, funny and a thorough doctor! Highly recommend!!

From the owner: Rochester Foot Care is a podiatry business with two convenient locations in Rochester, NY. Our…read morepodiatrists are ready to take care of all your foot care needs, listen to your questions, and respond to your concerns. When you have foot pain, you need an experienced doctor who can diagnose and treat your problem. Our podiatric doctors David Chazan, Edward J. Bonavilla and Joseph Carbone are experts in their field. Contact us today to schedule an appointment!

I've had knee and lower back pain but recently started having foot pain as well, so I was fitted…read morefor custom inserts by Dr. DiPrima. After getting used to them for about a week, I hardly notice them anymore and my pain is almost completely gone! No more back pain from standing for longer than 10 minutes... it's amazing! Thank you, Dr. DiPrima!

dr joseph diprima offers a treatment modality of shockwave to remedy plantar fasciitis. i had low…read moreexpectations, but experienced noticeable results after 1 session. i went on to have more & my feet feel great. i believe he is the only podiatrist w/ this machine. highly recommend if you are suffering.

I've been seeing Dr Peel for several years and am very pleased with his care and his office staffread more

Doctor Peel is both personally pleasant and highly skilled. I made an appointment because I had a…read moretoenail that was painful and looked strange. He cut things away with NO PAIN. NO DISCOMFORT. the office staff was friendly and efficient. I am well satisfied.

I just want to leave a message here for this clinic. I'm…read moreEuropean and I'm here in Rochester for a couple months. I had a horrible night because I had an ingrown nail and during the morning I called 10 places worried sick about my nail and none would take me in because the agenda was full. Until I called Monroe podiatry and the receptionist understood my worries and how much I was suffering and you know what they did? Ask the doctor to come in during a non-office day, at lunch, and treat my toe. Such a gentle and kind doctor, understood all my worries and relieved my pain in 10 minutes. He also gave me cream and antibiotics in case I needed it. I cannot thank this clinic enough. Far from home, alone, with so much pain and no one looking to help me, they were the ones who took the chance to make my day better. And now 24h later I could sleep, my toe is on the way to feel better and I can walk again. Thank you!

I've seen Dr. Hefferan since I was a kid of all sorts of things! Came in today for some fun foot…read morethings lol! I won't go into detail! If you hate your feet being touched or are embarrassed by your feet and you know your feet has issues, see her! She will make you feel relaxed and at ease! She clear about what needs to be done and how to fix an issue!

HORRIBLE experience!!! I made an appointment because my podiatrist retired and I was looking for a…read moredoctor within my area. The podiatrist (can't remember his name, but he was an older Dr.) started clipping my nails and was quite rough and hurtful. 2 toes started bleeding and a young man (Was his name Michael?) came in and bandaged up my toes when the doctor left the room. He was very nice and considerate. He saw the damage that was done. I have never had an experience like this in all the years I have been going to my original podiatrist. I wish I could add a photo of my little toe. I will lose my nail on that toe because of this doctor. it is still VERY PAINFUL. My appointment was back in February. I will try to add a photo on social media to alert people about this place. Be mindful of what doctor you get in this practice. STAY AWAY!!!!.

Thank you Dr. Tellem and the team at Westside Podiatry. My…read moretoe had been in great pain since a stupid accident at home a couple of weeks ago. After admitting to myself ut was not getting better on its own, it was time to call Dr. Tellem. He had me in and out of the office in less than a half hour and resolved the issue. Great bedside manner and took the time with me to explain what he was doing. Thank you! I'm on the road to healing now and avoided further complications.

i called for an appt. There receptionist was rushed and not helpful.I had a very bad feeling..read more

From the owner: From your little one who's on the school soccer team to your elderly parent suffering from chronic…read morefoot pain, everyone in the family can benefit from the services of Podiatry Associates of Rochester in Rochester, NY. Here, young athletes come in to treat sports injuries, parents come in for foot pain, and so much more. Every ailment is given attention and treated mindfully and effectively by one of three doctors on the team: Michael L. Giordano DPM, Jennifer F. Wool-Cottone DPM, and Robert A. Russo DPM. With a friendly office staff, a team of foot and ankle specialists, and the ability to accept most types of insurance, Rochester area residents turn to Podiatry Associates of Rochester for: * Foot Pain: Many people experience heel pain in their lifetime. It can be caused by plantar fasciitis, a stress fracture, tendonitis, and more. Podiatry Associates of Rochester will diagnose the problem and treat it, providing cortisone injection therapy, custom orthotics, physical therapy, or any other solution deemed necessary to recovery. * Sports Injuries: Sports injuries can run the spectrum from mild to severe. That's why Podiatry Associates of Rochester works with doctors, podiatric surgeons, and chiropractors to address the condition at hand. They provide tailored treatment to ensure optimum care, and to get you back on the sports field in no time! * Ingrown Toenails: Believe it or not, this can be a very painful ailment if left untreated...

I have been going to the Good Feet Store for several years now and can't say enough about their…read morecustomer service! Darlene is always so helpful, kind and knowledgeable. I still order my shoes from Darlene at the Henrietta location even though I now live down south. I receive exceptional service every time, whether it be a phone call from my new home, or stopping in when I am back up north. They even ship to me! I always feel valued as a customer and know that Darlene will do whatever it takes to make sure I have the perfect shoe with a perfect fit! When I am in the store, I hear the other Good Feet associates with customers and can tell that they are as passionate and knowledgeable about their products as Darlene. I HIGHLY recommend checking out the Good Feet Store in Henrietta. Ask for Darlene (or Julie)!!!!!!

Don't waste your time or money. I bought the "Custom Deluxe Package" $2,467.00 DID NOT WORK!…read moreFollowed the instructions exactly as told. They DO NOT have a money back guarantee for a reason!!! If they know the product works, then why don't they stand behind it? Wish I checked the reviews first! I told the sales lady...I'm here to see if your product is for real. She says, "Oh is for real" WRONG ANSWER!!!