Best doctor. She is so great with patients. She treats her patients equally and she makes people…read morespecial. I would recommend her all the time. The environment is good and the place is always clean.

I'm switching practices just so I don't ever have to speak to the receptionist again. She was…read moreutterly dismissive of my very easy ask that she forward DHS paperwork to the doctor. The doctor himself is professional and I have not had any problems with him. I scanned it cleanly and emailed it to the office. She took one look at it, called me back, and said she 'could' have the doctor look at it but that they just wouldn't be able to complete it. My case worker at DHS had deliberately told me to send this physical assessment to my podiatrist's office for temporary assistance. The receptionist was insisting that I was fine and that she could call DHS directly and tell them that I'm not having any issues, as if it were a threat. ...Why did I pay $200 for custom orthotics if I'm fine, then? This receptionist is simply an assistant, and yet she was acting as though she were both my doctor AND my case worker. I asked very politely if she could just have the doctor look at it and fill out any information RELEVANT TO PODIATRY, and sign it. I said I WOULD DO THE REST. ...She insisted I hang up and contact DHS, because she 'does paperwork all day', and apparently knows better than the local government. Extremely condescending and unprofessional. Don't even bother asking for more than the bare minimum. Waste of time and energy. Because of her incompetence, the deadline passed and my case was denied because I didn't have all of the paperwork in. I sincerely doubt she even told the doctor I called.

Great staff, amazing podiatrist- really listens and responsive to patient needs. Highly recommend.read more

HORRIBLE experience!!! I made an appointment because my podiatrist retired and I was looking for a…read moredoctor within my area. The podiatrist (can't remember his name, but he was an older Dr.) started clipping my nails and was quite rough and hurtful. 2 toes started bleeding and a young man (Was his name Michael?) came in and bandaged up my toes when the doctor left the room. He was very nice and considerate. He saw the damage that was done. I have never had an experience like this in all the years I have been going to my original podiatrist. I wish I could add a photo of my little toe. I will lose my nail on that toe because of this doctor. it is still VERY PAINFUL. My appointment was back in February. I will try to add a photo on social media to alert people about this place. Be mindful of what doctor you get in this practice. STAY AWAY!!!!.

Thank you Dr. Tellem and the team at Westside Podiatry. My…read moretoe had been in great pain since a stupid accident at home a couple of weeks ago. After admitting to myself ut was not getting better on its own, it was time to call Dr. Tellem. He had me in and out of the office in less than a half hour and resolved the issue. Great bedside manner and took the time with me to explain what he was doing. Thank you! I'm on the road to healing now and avoided further complications.

After seeing two previous podiatrists, with no relief, I asked on a social media site for any…read morerecommendations. Dr. Carbone came highly recommended so I made the appointment. He was the ONLY podiatrist to take an x-ray of my foot (rather than just jam a needle of cortisone in my heel) and found I had a heel spur! He set me up with orthotics and I am on my way to being pain free! Friendly, funny and a thorough doctor! Highly recommend!!

From the owner: Rochester Foot Care is a podiatry business with two convenient locations in Rochester, NY. Our…read morepodiatrists are ready to take care of all your foot care needs, listen to your questions, and respond to your concerns. When you have foot pain, you need an experienced doctor who can diagnose and treat your problem. Our podiatric doctors David Chazan, Edward J. Bonavilla and Joseph Carbone are experts in their field. Contact us today to schedule an appointment!

I have been going to the Good Feet Store for several years now and can't say enough about their…read morecustomer service! Darlene is always so helpful, kind and knowledgeable. I still order my shoes from Darlene at the Henrietta location even though I now live down south. I receive exceptional service every time, whether it be a phone call from my new home, or stopping in when I am back up north. They even ship to me! I always feel valued as a customer and know that Darlene will do whatever it takes to make sure I have the perfect shoe with a perfect fit! When I am in the store, I hear the other Good Feet associates with customers and can tell that they are as passionate and knowledgeable about their products as Darlene. I HIGHLY recommend checking out the Good Feet Store in Henrietta. Ask for Darlene (or Julie)!!!!!!

Don't waste your time or money. I bought the "Custom Deluxe Package" $2,467.00 DID NOT WORK!…read moreFollowed the instructions exactly as told. They DO NOT have a money back guarantee for a reason!!! If they know the product works, then why don't they stand behind it? Wish I checked the reviews first! I told the sales lady...I'm here to see if your product is for real. She says, "Oh is for real" WRONG ANSWER!!!

Dr. Smoolca has cared for various foot problems I have had over the past 25 years and has always…read moremade time, listened carefully, asked questions, and sought the best solutions each time. I can't say enough good things about both her and her top-notch staff, who are always gracious and accommodating and patient. We are fortunate to have this team here in Ithaca!

I called this office this morning returning a phone call made to me a few days ago - my primary…read morecare doctor made a referral there. Whoever answered the phone was abrupt, rude, and had a "snotty" tone of voice and rather than continue the conversation, I just hung up. Perhaps this person should take a class in being pleasant, especially to prospective patients. I used to work for a doctor's office and never talked to anyone in that tone of voice...

I've had knee and lower back pain but recently started having foot pain as well, so I was fitted…read morefor custom inserts by Dr. DiPrima. After getting used to them for about a week, I hardly notice them anymore and my pain is almost completely gone! No more back pain from standing for longer than 10 minutes... it's amazing! Thank you, Dr. DiPrima!

dr joseph diprima offers a treatment modality of shockwave to remedy plantar fasciitis. i had low…read moreexpectations, but experienced noticeable results after 1 session. i went on to have more & my feet feel great. i believe he is the only podiatrist w/ this machine. highly recommend if you are suffering.