THE WORST MOVING EXPERIENCE in my life, in which I have moved multiple times due to the military…read moreand work. Let me tell you my day with JD Movers. They showed up at 8:00am as scheduled with the tiniest truck. In my conversation with them before scheduling the service I explained the move we wanted. I described the items we had and I asked him to come and see for himself, he replied, "I charge an hourly flat fee." I said ok, cool. He was not my only quote I got, but he was a little more affordable than the others (I was quoted pretty much the same 6-7 hours in total by multiple companies). When they arrived he claimed that I was not clear when I told him about our move, which I was. He said that I did not ask him to bring the 2 trucks he had. Well Sir, it's not up to me to tell you the amount of space or people you need for the job. Also he scheduled me for 4 people it was only 3. Then I continued with my day and they started packing few things (many of them were already packed) he came with the smallest boxes and also complained about the many things we had. They went to pick up another U-Haul around 12:00pm so we can fit everything. They finished "packing" around 3:00pm They DID NOT COVER OR PROTECT THE BIG FURNITURE ITEMS. It took them more than the usual time to arrive to the destination, they stopped by 7-11. When they arrived and started unloading they broke many things. My walls were all dirty and some of them had dents. My dinner table was scratched due to the lack of protection and my other big items were also very dirty. THEY TOOK 11 HOURS TO COMPLETE THE JOB!! And if 11 hours doesn't sound crazy, THEY DID NOT UNPACK ANYTHING, NOTHING AT ALL. Since we were on the clock and we knew they will take another 5-7 hours to unpack we decided to end the move. Again the worst moving experience ever. We moved from a 3 BR house with only 2 adults living in it. MANY things were already packed and at the end we had to rush putting things in trash bags because it seemed like they were never going to finish. Around 7:30 pm they were getting the last few boxes, and the owner was trying to charge us more than what it was supposed to be. I HAVE NEVER SPENT 11 HOURS WITH "PROFESSIONALS" MOVING THE SAME ITEMS I HAD IN THE PAST. Ridiculous!! If you are reading this and you think, *oh sounds cheap,* DO NOT DO IT! I regret hiring his services, so I could help locals. I will never recommend this company to any one. -Edit from here downwards- It is easier to blame others than take responsibility for your own actions. Sadly he has nothing else to say that "I was untruthful in disclosing my real items and location" every thing else that I wrote was not mentioned on his reply since all of it is true. I am just going to add; 1- I was straight forward with all my information, since the moment I requested a quote I entered my information, the *from* to *where* *number of rooms* *number of boxes* and so forth. The location was very clear, when he gave me the invoice he knew my exact address. 2- We were never asked to buy more boxes. 3- The other companies I quoted came over to my house and knew all the items needed to be packed and transported. I still got maximum 7 hours from all, packing, disassembling, unpacking and assembling. These people did not unpack (yes, it was because they had been doing this job for over 11 hours, we were done at that point) 4- I did not disclose in my previous post the fact that he gave me a "discount" and the reason was that he wanted to charge me an additional hour for the time they spent eating. So if you count that, they took about 12 hours from start to finish. From 8:00 am to 8:00 pm. 5- He states that I fail to do "do my dutie" and not tell him what kind of vehicle he should bring, this just shows the lack of professionalism from his part. I am not going to the doctor and tell him/her what kind a medicine I need it to take, that's why you hire a professional. You do not rely on the customers imput, any one that works in customer service know that. You might take it into account but if you have been in the business long enough you know that, there's a real reason why we hire professional. The fact that he drove x number of miles back is not the costumer responsibility to know.

I attempted to hire JD the Mover and I am glad that he showed his "true colors" prior to the move…read moredate. JD's prices were fair and he has great reviews on Thumbtack. However, when I requested an agreement for the work, he replied that I may need to find someone else to do the job and that he's decided that this job now is not a good fit. Sounds like very shady business practices and that he did not want to be held responsible, in the case that the move did not go as planned. His response to my review is not true. I inquired if there was a difference in price from weekdays to weekends. The entire text thread conversation has been uploaded. Who hires a business for a service, pays them hundreds of dollars with no agreement? That's absurd!!! I WOULD NOT RECOMMEND HIS SERVICES.

My overall experience was okay. The owner was extremely rude to me as a customer and to his staff…read more Customer service is important and should be respected. The customers have a mission just like the business does which is to get the job done. Edit: Yes, I did say that. As a black women, I asked a black man to help me out, that didn't mean that I didn't have to pay extra it meant to solve the issue. Kindness goes extremely far. Have a blessed day!

I used Troy several years ago and had a decent experience, which is why I hired him again…read more Unfortunately, this time was entirely different. The plan for my move changed multiple times, often with little notice. He split the move across two days, which forced me to take additional time off work. The afternoon before the move, he changed the timing again, requiring me to reschedule meetings with contractors, make alternate arrangements for my dog, and adjust loading dock reservations at both locations. He did not care how these changes impacted me, only that they made his job more efficient. I also paid extra for packing services, and the kitchen was packed so haphazardly that several boxes were falling apart from being overfilled. He didn't pack the area under the sink at all. On top of that, he left behind a number of items that were clearly part of the move--including my trash can, step stool, and a container holding several blankets--without any notice or explanation. I ended up making two additional trips to retrieve items I had explicitly hired him to move. He presents himself as an expert, but his arrogance makes him difficult to work with. If you just want your stuff moved and don't care how it happens, he'll probably get the job done. But if you need to plan around a busy schedule, value communication, or expect basic attention to detail and follow-through, I'd look elsewhere.

I'm having trouble finding the right words to describe our experience with Potomac Moving Company,…read morebut "amazing" and "game changers" come to mind. This was an interstate move (DC to PA) in less-than-ideal conditions (we had to move an adult family member out of the apartment). The crew, Roberto and Harry, were empathetic, caring, and incredibly efficient with packing, loading, and unloading the one-bedroom apartment. I spent the day worrying (needlessly) that the storage unit I had rented was too small. The crew fit all of the items neatly and safely into a 5x10' unit with room to spare. I've never seen anything like it. I also want to give kudos to the front office. They were the first company to respond to my inquiry, answered all of my questions patiently, and kept us informed about when the crew was arriving. The value that we received for the price was off the charts. Put Potomac Moving Company at the top of your list. I would not hesitate to call them again for a move if the need arose.

PMC was invaluable for my move from one Arlington neighborhood to another. They worked hard, were…read moreprofessional and took good care of our belongings. Roberto was our crew lead and he was a great communicator and team leader. I was so comforted by their approach and impressed by their focus. I would recommend them without hesitation and will gladly call them on future moves. Andy M. Arlington, VA

We have had Zip Moving and Storage now for two moves and have two more scheduled with them. We've…read morehad nothing but excellent customer service and support throughout both moves. They were flexible with us as we had to reschedule due to weather, and had several complicated moves that were handled very well. As with any move, we took care ourselves to wrap things, communicate our needs and expectations, but I would do that with any mover. Ask questions, clarify and explain what you want. All furniture was wrapped carefully with moving blankets and secured and all breakables were treated with care. I've never seen a team of people work so hard!

If you'd like to hire a company that triples your price at the most critical moment of selling your…read morehome, hire Zip. From the moment they arrived, this move was a disaster. They backed their truck into my retaining wall, immediately pissing off my neighbors before a single box was moved. They then showed up with half the crew promised, which should have been my first clue about what was coming next. What should have been a straightforward move from a 3-bedroom home took 13 hours, and they still couldn't finish--forcing them to come back the next morning, while I was under extreme pressure due to a pending home sale. With 18 hours to be out of my house, Zip used the situation to triple the price, leaving me completely cornered. At one point, the police showed up at my door to question one of the movers for 30 minutes. Later, they left a single worker alone for SIX HOURS to finish the job. Completely unprofessional and unsafe. Once my belongings were picked up, I received zero updates for six weeks. No proactive communication. No tracking. No accountability. I had to escalate through three different people just to get basic help or information. And when all was said and done, Zip did absolutely nothing to make it right--no refund, no meaningful apology, no remediation--other than claiming they fired the person who originally quoted me, which does nothing for the damage, stress, or financial harm they caused. This was easily one of the most stressful and mishandled service experiences I've ever had, at a time when reliability mattered most. If you value transparency, professionalism, or basic human decency during a move--look elsewhere.

They've listened to my needs. They've acknowledged what I'm going through and they provided…read moreopportunities to assist me.

I reached out to Call 2 Sister to help my mother clear out her parents' home after a heartbreaking…read moresituation. Anabelle and her team showed incredible understanding and compassion, handling all items with care and keeping open communication throughout the entire process. Her gentle energy was comforting, calming, and supportive. They made a very difficult situation much easier to manage, especially as my parents live elsewhere and I took on most of the communication to help the process go smoothly. They were quick, efficient, and showed the utmost respect. I wholeheartedly recommend this company to help lighten the load during such a overwhelming time for those who have lost someone. They did the legwork, and I will be forever grateful for their kindness and assistance.

I moved into my new place yesterday and had the pleasure of meeting Carlos and Jonathan. They were…read moreabsolutely amazing, from the time we met to the time they left they handled me and my items with care and professionalism. They kept me informed throughout the process and were extremely trustworthy and personable, especially when I had to run out of the house to handle something leaving them alone and when I ended up having more items than originally planned for the move. I am extremely happy with the results and will definitely be using and recommending them to friends and family in the future. Thank you Carlos and Jonathan for your help! Overall, my move was a little over $800 (took about 5 hours with 2 movers for a local move from a 3-story townhome to a 2-story condo ) and I gave a generous tip considering the amount of work they did. Services: Furniture disassembly and reassembly, small furniture moving, wrapping pictures, mirrors and frames, moving storage boxes.

Overall, BullDog Movers were very good. My move was not huge, but I needed a lot of help packing…read more The movers handled it efficiently. I had one issue with the frankly crappy reassembly of my captain's bed. When the movers left, the bed was bowed, drawers would not close completely and the slats were falling out or not fitting in at all. I reported the problem to Serena and it was corrected promptly. A crew came and reassembled the bed to eliminate the problems. Finally, Serena is the best. She is responsive, knowledgeable, friendly and very easy to work with. I would recommend this business almost entirely as a result of the superior service she provided.

Raul and his team were amazing, efficient, and professional movers! They completed our job within 5…read morehours and helped us move in a lot of heavy furniture. I would definitely use them again in the future.

Very nice crew. Made quick work of a two bedroom apartment. They were well prepared with moving…read moreblankets and took great care of stuff. Highly recommended. Reasonable price for the work they did.