I cannot say enough wonderful things about Charlie's. I brought in five different pieces yesterday…read morethat needed various adjustments, and from the moment I walked in, I felt like I was in the best possible hands. They are a true family business, and you can genuinely feel the care they have for both their work and their customers. Everyone I spoke with was kind and honest about what could be done and what I could realistically expect with each piece. The turnaround time was incredible. All FIVE pieces were finished same day. The prices were also unbelievably reasonable. I truly don't think you can find better prices for jewelry repair, especially with the level of care and service they provide. I sat on these pieces for years because I didn't know who to trust with my jewelry after moving to Greenville, but, y'all, I have found my go-to jeweler!

I reached out on Yelp to have the prongs on my engagement ring tightened and cleaned and they…read moreoffered competitive pricing, and they were able to get it done within an hour. Any of my jewelry needs will 100% be done through Charlie's.

Had a great experience here . People were very friendly and professional and my ring turned out…read moreamazing

This is a trustworthy Mom and Pop jewelry business that I completely trust with all my jewelry…read morerepairs and appraisals. They also have beautiful jewelry in their cases!

I can not recommend Diamond's Choice more! Took the reviews and the drive and will never go…read moreanywhere else. The owner was so amazing! Even had me look at my stone under the scope to point out the characteristics and note them, had the gold replaced and enlarged and was $75 less than quoted at a previous store AND done in 3 days!

I found a few items here for my wife and have returned several times. They have got something for…read moreeveryone and every budget. Great family run business I will continue buying with Diamonds Choice. Thanks!

An amazing store with amazing people. Everyone was so nice and helpful. I can not give them enough…read morecompliments and I don't ever post comments. That is how much I recommend this business.

Fantastic service and excellent quality and prices for high end jewelry!!…read moreDoes not mark up the prices to pay rent like mall store do.

I stopped in to pay for my ring to be cleaned and was fully expecting to cover the cost, but they…read moreended up cleaning it for free--it was such a pleasant surprise! My wedding ring looks absolutely beautiful again. The staff was friendly, helpful, and took the time to answer all my questions. Overall, a great experience with excellent customer service. Highly recommend TR Jewelers!

Great selection, two jewelers, large estate section, and friendly staff! It's all here!!!read more

I was looking for a very specific type of necklace and Tammy helped me find exactly I wanted! We…read morealso discussed a replacement earring for the one I lost. They didn't have the exact one I need but I appreciate the help and will be checking back in to see if we have any luck in the future.

Extremely Rude Staff! I normally don't leave reviews, unless it is totally intolerable. My…read moreexperience at REEDS Jewelers in Greenville, SC was so unprofessional that I feel I have to speak up, and I'll sign my real name here for credibility: Yuchen Yan, newly graduated Ph.D. from Clemson University. Here is my LinkedIn profile: https://www.linkedin.com/in/yuchen-yan-ph-d-230a5890/ It all started very simply. I had placed a deposit on an Omega Seamaster, and I sent a friendly reminder in an email: I would highly appreciate it if you could address me by Dr. Yan or Mr. Yan, instead of "hey". That's it. Nothing more. (By the way, I am well-known to my friends and colleagues as a kind and well-mannered person) Instead of a simple "Sure, no problem," the associate completely lost his temper. He literally told me, "I've never served anyone like this in my life!" and then went on with a series of offensive remarks. When I tried to clarify my point, he escalated, became increasingly rude, and then hung up the phone on me. I was shocked, this is supposed to be a luxury retailer representing Omega. I immediately reported the issue to REEDS customer care. And here's where things got even worse. The response from upper management was basically a coordinated effort to deny everything and protect their associate. They claimed there was "no disrespect intended" and tried to spin it as if I was the one overreacting, even hinting that I was "using my PhD title to demand special treatment." That's not only insulting, it's gaslighting. To make it worse, they even brought up that their staff are "Clemson graduates and diehard fans" -- as if being loyal to a university somehow excuses rudeness and disrespect. That's not an explanation, that's an excuse. The bottom line: from the associate at the counter to the director of store operations, the entire culture is one of denial, excuse-making, and zero accountability. Instead of taking customer respect seriously, they mocked me, trivialized my concern, and made me feel like the problem was me, when all I asked for was to be addressed properly in writing. If this is how REEDS trains and manages its staff, I honestly cannot recommend anyone to shop here, especially if you're expecting the level of professionalism and respect that should come with luxury purchases like Omega or Rolex. There are far better authorized dealers out there who actually understand customer service and professionalism. Now I am reporting this to Omega's official customer service team and let them know how their authorized retailers treat their customers. I'll also try reporting this on BBB. Finally I will make a video and post it onto Youtube to warn everyone not to visit REEDS. Like I said above, I have attached my real name and Linkedin profile, I held what I said accountable at any circumstances.

Bought my wife a silver bracelet for our tenth anniversary. Salespeople were nice and I went away…read morehappy!

Funny, I should be asked to write a review. My wife and I came into the store a while back with a…read morering and asked for an opinion. We were told the jeweler would have to look at the ring, which we'd have to leave to get an opinion. He woudln't come out of his office to say hello much less deal with us. The word is SNOB.

We wanted to shop local with an established and reputable Spartanburg jeweler. We chose the very…read morebest based on the quality of the merchandise and the amazing service we received from Anna. It felt genuine, personal and tailored to our budget and my wishes. I couldn't be more thrilled with my jewelry and cannot express how much I support this business. You can trust they will look after your every need.