Robinson's Funeral Home is now owned and operated by the fourth generation of Robinson's. They have…read moreserved our community and surrounding area with excellence and compassion for over 80 years.My personal experiences with them have been just that..personal. Their expert personnel guided us through those most difficult times of making decisions, attending to details and honored our wishes to the best of their ability ..

Just a business with no regard for grieving families. Shame on them. If you're not the person…read morehanding them a big check, they don't want to hear you. You would be better off burying your loved one in your own back yard.

I couldn't be more pleased with the kind caring service we received from Mr. Giordano. He was…read morethorough and thoughtful as he explained the available services this business offered. I was told general prices to expect going in. Westville was under every one of them. We never felt pressured and the respect we received exceeded all my expectations.

I don't know what this business is running on but it's not integrity or any degree competency. They…read moremade error after error and they completely messed up my mother's death certificate making my poor dad's life even more difficult during this painful time. I would not recommend this place to my worst enemy if i had one. We will never employ their services again. If you love your family member and do not want a headache I suggest you go elsewhere as well.

We have appreciated the care and attention to detail we've been given following the death of our…read moremother. Judson could not have been more helpful or kind and we all feel our mother has been in good hands.

When my grandfather passed away back in February, having used Thomas McAfee for all family services…read morein the past we knew where to go. The staff, especially Trevor who handled our arrangements, was extremely accommodating, courteous, personal and professional, and worked with us to have all the plans sorted out, despite a turbulent planning process due to my grandmother's illness. Trevor kept great contact, made every possible accommodation possible, answered every question and made the planning process very painless with an abundance of gentility during our family's hour of grief. We have been in Thomas McAfee many times over the years for services outside of the family as well and every arrangement is perfectly handled. The Thomas McAfee name is truly synonymous with funeral planning in the area and I would recommend their services to anyone in need. Fast forward to yesterday, when I brought in our family guest book for two small corrections. While I was expecting to drop it off and pick it up at a later date, Trevor and Vicky worked hard to have the changes made same-day which was highly appreciated. The McAfee name speaks for itself and they are truly the best I have seen in town. Thank you again to everyone involved in our family's services over the years, and while we hope we won't have to see you again soon, when we do, we will take comfort in knowing we can expect the same level of professionalism as we have had in the past.

Update to my previous experience. Please avoid this company at all cost unless you are paying cash…read morein full. Although MY BANK and I resolved my issues, with ZERO help from Graceland manager until after we had canceled the checks, I think it's interesting to note these FACTS. I have 3, yes 3 different contracts with different amounts. This shows you, that you are very much overpaying for their services and products. The first contract had my total at 5363.99. For an opening and closing, and a vault. When I brought this to their attention, the second contract was 5095.A difference of 268.99. After I started paying on the 2nd contract and Graceland lost the funds (5 payments of 424.65) I canceled the 2nd contract and requested a new contract as the second one was convoluted. So on the 3rd contract the total amount as 5079.65. I also during this time, BEFORE I stopped payment on my 5 checks, got an invoice from Graceland reflecting that a payment of 424.65 had been made to my account leaving me a balance of 4670.35. So, if none of my 5 checks had been cashed or deposited, WHO'S money did they apply to my account? Like I stated previously, these people lie and make excuses. The General manager when I first spoke to him LIED and then tried to deny what he had stated. However, I have a very reputable witness, who heard him tell this lie, it was my son's DDSN case worker who was here for a home visit. So to recap. When I got the invoice stating only 1 payment out of 5 was applied to my account. I started making phone calls and sending emails. I provided Graceland with statements from my bank, I printed up and drove directly to Graceland and handed them actual proof many times, Graceland NEVER ONCE SHOWED ME ANY PROOF the money was sent back, (because it wasn't). Graceland all of them lie, and the owner hides behind them, you can't reach the owner. Something as SERIOUS as what happened to me, 2123.25 taken out of my account and sent to Graceland that they admitted they received, then lied and said they sent it back. I have ASKE WHY? They couldn't answer, because they HAD NOT sent it back. I truly regret buying grave plots at this unethical, unprofessional, business, where lying is a requirement and the owner hides behind the liars. Graceland is a disgusting Cemetery, trashy, and not a place you would want your loved one, funny how Graceland will talk so sweet when you come in to buy and stab you in the back as you leave. Read the google reviews as well as Yelp. Different complaints, different people, but all say basically the same things I endured, Hundreds of people who don't know each other saying basically the same issues/complaints against Graceland.

Wanted to Thank Sandra Riggins's and her staff for the lovely Christmas Remembrance program at…read moreGraceland West Cemetery You could tell a lot of hard work and passion went into Pulling it all together. From the harpist, the service, the refreshments and the ornament's.......it was wonderful .......Thanks to the staff for caring!

This is a seasoned group of caring professionals, dedicated to guiding grieving families through…read morewhat could easily be an overwhelming process. When my father passed away somewhat unexpectedly, Jay Hodge provided calmness, seamlessly working with our family to ensure that attention was paid to every minute detail. McDougald was able to honor our family's need to have a celebration of life service only two days after his death and in the historic cemetery of our family's church. Everything came together perfectly and easily from our perspective because they took care of it all. McDougald also arranged to have the church bells chime once for every year of our dad's life. Our family was so touched by this special tribute and will always be grateful to the entire McDougald family for giving us some much needed peace and healing during a time of grief.

Nice place, good people. Be aware tho, don't order flowers from the link on their site. I know they…read morefarm out the orders but whoever got the order really shorted it, in my opinion. I ordered the most expensive option of the display we chose, with the "service fee" I paid $90. I was totally embarrassed when I arrived and saw what had been sent with our name on it. Maybe they saw we're from out of town and didn't expect us to be there.