1. Robinson Automotive Group

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Atlanta, GA

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Robinson Automotive Group

1.8 (4 reviews)
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BMVW Auto Sales - 2022 Toyota Camry

BMVW Auto Sales

(47 reviews)

Are you looking for a great vehicle at very reasonable price? Are you in the market for an electric…read morevehicle and maybe are a little scared to make that leap? Do you want low pressure customer service from you buying experience? Look no further than BMVW Auto Sales. From the time we entered the lot to the time we left our experience was top notch. We had a low to no pressure walk around the lot and found the vehicle we wanted to purchase. They work closely with Capital One so I had my pre-approval done before I came in to shop and the whole buying experience was maybe half an hour. The best part was they do not add in a bunch of dealer junk fees right at the closing table, YES!! NO DEALER FEES!! Everyone in the showroom was nice and friendly. If you are unsure about an electric vehicle then you should go by and speak with Moshen first, he is very knowledgeable and will put your mind at ease with the fears you may have about owning, driving and charging your vehicle. Something I would think everyone would know is that they take different forms of payment but do not take checks, for obvious reasons with today's world of scammers. Be prepared with cash or card.

This dealership is 10000% unprofessional and unreliable. We worked a deal on a Tesla for the past…read morecouple of days. Today 10/9/26 I called several times to let them know that I would be arriving here with CHECK IN HAND. They clarified that the car will be ready when i arrive. As I arrive MIKE the finance manager acted completely oblivious to who i was, as if we didn't not have numerous conversations about me purchasing the vehicle. MIKE then stated that he sold the car i was on the way to pick up the electric vehicle ABSOLUTELY ZERO COMMUNICATION. If you wanna remain sane DO NOT BUY FROM THIS FRAUD DEALERSHIP. THEY WILL NOT COMMUNICATE WITH YOU AND WASTE YOUR TIME.

ALM Chevrolet South

ALM Chevrolet South

(16 reviews)

I've been bringing my vehicle to ALM Chevrolet South since around 2022-2023 (before it became ALM)…read moreand have been mostly pleased with the service. There were a few occasions in the past where I had to get management involved to resolve an issue, but overall I've remained a satisfied customer. My visit on 3/9/26 went especially well. My service advisor Kris was excellent -- professional, patient, and very friendly. He answered all of my questions and kept me informed throughout the process. My technician Malik also did a great job handling my vehicle efficiently. This visit reminded me why I keep coming back. I truly felt valued and taken care of yesterday! The new management was definitely reflected in the service I received! I'll definitely be returning. A solid 5/5 experience!

My experience with ALM South Chevrolet's service department has involved poor communication,…read moredifficulty locating my wife's vehicle, and a failed tow pickup after I paid the diagnostic fee. The vehicle was towed in for a scheduled Thursday appointment because it was going into limp mode and had not passed emissions readiness testing. An employee called that evening and suggested it likely needed a transmission while acknowledging that he had not examined it. After several days without an update, I finally reached Tyler through the sales department. He could not locate the vehicle in their records using our phone numbers or VIN. He eventually found it by searching the lot and told me it had been sitting without being examined. On Wednesday, Tyler promised a callback within 20 minutes. It never came. I later received a text saying the vehicle needed a transmission, but I was not provided diagnostic findings explaining that conclusion. I spoke with Charles, paid the diagnostic fee through the link he sent, and arranged a tow elsewhere. The driver waited approximately an hour, but the dealership never handed over the vehicle. He had to leave for another call. My wife and I could not reach the service department by phone. As of this review, our vehicle is still there, and we have to arrange another tow at additional expense. I am requesting the diagnostic documentation, a confirmed vehicle release, and reimbursement for the additional towing expense. This has been an extremely frustrating service experience.

ALM Kia South

ALM Kia South

(233 reviews)

If I didn't have my maintenance plan with them I would go somewhere else. I went to have my oil…read morechange and tire rotation. We pulled up nobody was out there to greet us, then someone came out. They changed my oil and left finger prints all over my hood and driver door. They didn't give me my complimentary car wash. Then I had to back out of the pickup lane and drive around back because they wouldn't move a car for me to leave out. They're customer service needs more training.

If I could I wouldn't give them any stars. Second vehicle purchase because the first time it was…read moresmooth process. This time around, like are you serious? 1. Why do you have so many people working in your building and no one can solve our issue? 2. It's been 6 months and supposedly it's fixed and now basically y'all washed y'all hands with this situation ? Nothing has been fixed fyi. 3. How do you sell a vehicle you don't even have the title too? 4. You dare tell me that there's nothing you can do anymore it's the tags office job? When all this was cause of one job title didn't do their job right. So how is it not your problem anymore. I'm so disappointed that our family had to deal with such an issue and still be dealing with it. Now I can't drive my vehicle until the hard copy comes in. Mind you it's been roughly 6 month, that I have been driving with temporary tags. And now today it expired and they say I have to wait. So I'm supposed to stop working and figure it out? When all this could have never happened if they didn't sell a vehicle that they didn't have a title too. The owner should offer some sort of help for having to deal with what the workers were doing wrong, until everything is fixed 100%. This is insane and really annoying.

Infiniti Of South Atlanta

Infiniti Of South Atlanta

(102 reviews)

If you are an Infiniti driver or just looking for a great used luxury car, do yourself a favor and…read morevisit Infiniti of South Atlanta in Union City. I have been driving Infiniti's for many years and I love them, however, I recently switched dealerships. The other dealership that I used to buy from was pressuring me into a vehicle I hadn't driven and a color I didn't want and even stated that they only needed to sell four more cars to make the quota. Seriously? I'm loyal and that's my treatment? This is my first SUV. I can't say enough about it. Awesome! Infiniti of South Atlanta had a color I loved, all the techy bells and whistles I was used to and then some. Best of all, the payment is lower than the other dealer offered and I was treated with respect. I was sold when I test drove it. I loved the experience, the follow up and the perks are too numerous to mention. If you want great service and an awesome car check out my new friend, Avery Anderson, the best sales person ever! Avery Anderson Sales Consultant Cell: 404-822-0962 Work: 770-774-9151 Fax: 770-892-3934

Neshon consistently makes sure I'm taken care of from start to finish. She answers all of my…read morequestions, keeps me updated throughout the process, and always ensures I have a great experience. Her communication and customer service are excellent; especially since that was something I had previously felt was lacking at the Union City location and had even considered taking my business elsewhere because of it. It's great to see the right people in the right positions. Great job!

Stivers Ford South

Stivers Ford South

(26 reviews)

Amazing experience. Traded & bought with Okon, Bill & Eddie. Felt like we were treated with respect…read more& dignity. Highly recommend this dealership if you want courteous, straightforward & helpful information on a car to purchase or trade.

Racist comments, threats, and humiliation. The worst dealership experience my wife and I have ever…read morehad. In February, my wife and I drove an hour to this Ford dealership to purchase a truck. We knew exactly what we wanted and were ready to buy. Our salesperson, TR, initially seemed friendly, but his attitude changed dramatically during negotiations. TR told us he would "lie to the dealership" to get us an additional $500 discount while repeatedly winking at us. As we continued negotiating, he became increasingly angry and made racist comments about people of my race always wanting everything cheap, saying that does not work in the United States. Then it escalated beyond rude comments. TR walked us outside and told us to come back another day. When we explained that we had driven an hour and could not simply return, he got in my face and threatened to fight me if we did not leave. I was genuinely scared and knocked on the dealership door to get help from other employees while he continued threatening me. Bill, a sales manager, came outside, told TR to leave, and calmed the situation. He treated us respectfully, convinced us to return inside, and closed the deal. Bill and Henry then asked us not to leave a negative review and promised our first service would be free because of what had happened. When I returned last Friday for that service, Benjamin in the service department was professional and helpful. However, the promised service had never been documented on my account, so he directed me to sales. Sales manager Mike told me I had to pay. When I explained the promise, he said Bill no longer worked there and Henry was not a manager, so nothing could be done. I then explained the original racist remarks and threats and pointed out TR, who was at the dealership. What happened next was appalling. Mike went behind the counter, TR joined him, and they started laughing while repeatedly looking at me. After approximately 20 minutes, I asked for an update. TR pulled a wad of cash from his pocket, held it toward me, and bragged about how much money he had. They eventually said they would cover the service, but by then the interaction had become another opportunity to humiliate me. TR said he would personally pay, continued showing off his cash, and made a condescending comment that I needed the money because I had driven an hour. I repeatedly said I wanted to pay for the service myself. As I left, Mike and TR were laughing at me again. I went there to buy a truck, not to have my race insulted, be threatened with a fight, or have someone wave cash at me as if I were beneath them. The fact that a sales manager participated in the laughter after I reported the original incident made the experience even worse. I felt completely dismissed and disrespected. Paying for a service does not erase racist comments, threats, or humiliation. Asking us to withhold a negative review and promising a free service also does not resolve what happened--especially when returning for that service led to more degrading treatment. Benjamin deserves credit for his professionalism, and Bill handled the original confrontation respectfully. But my experience with TR and Mike destroyed any trust I had in this dealership. I deeply regret spending my money here. Based on how my wife and I were treated, I would strongly advise anyone considering this dealership to take their business elsewhere. Dealership ownership and Ford customer relations should investigate both encounters. No customer should ever leave a dealership feeling threatened, mocked, and humiliated.

Robinson Automotive Group - car_dealers - Updated November 2026

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