Autoglass Masters replaced the windshield on my 2016 Honda Odyssey. Their price was lower than any…read moreother quoted, completed the work next-day, and were very professional. My windshield was hit by a rock while driving down 316. A 10-inch crack immediately formed while driving home. I called my insurance who recommended Safelite and OEM glass. I decided to call five companies in total worth the following results: Safelite quoted $420 to come to the house and replace worth aftermarket glass. There was the possibility of additional molding and part charges. Glass Doctor quoted $412 for aftermarket glass. Autoglass Network quoted $350 for aftermarket glass but offered a military discount of $50 bringing the quote to $300. A 4th company said that Honda requires OEM to maintain the warranty and that he is unable to get OEM glass. I then called Honda and they informed me that by law they can not require OEM glass and insured me that aftermarket would be fine. I then called autoglass masters who quoted me $370 to come to the house the following day with aftermarket glass. I agreed and scheduled an appointment for 2pm. This father/son team arrived ten minutes early, which set a great first impression. To my surprise, they had OEM glass on the truck and told me it was no additional cost because that's what the warehouse had. It took an hour to replace but might have done faster if my toddler wasn't so curious (in the way at times). They were extremely friendly and would recommend their services to anybody in need. It's been over a week and there has been no issues. Auto Glass Masters will be my go to company for my auto glass needs in the future.

Throughout the entire process of repair I was kept informed about status and progress. Easy drop…read moreoff and pickup. The staff was helpful for all my needs. Dropped my wife's vehicle off as I picked my vehicle up. Couldn't ask for anything more. Will continue to use as my service provider. Have used Mundys for various projects.

I was involved in an incident on October 26, 2024…read more After a few attempts to use a preferred partner shop of Auto Owners, I was forced to select a shop of my own. I chose Mundy's Collision in Lawrenceville, GA. The initial "parking lot estimate" was done by their employee, Pam. This estimate was for replacement of the driver's quarter panel for $7,200. At this point, I submitted my vehicle for repairs under the premise that they would work with Auto Owners to indemnify me to my pre-accident condition. Shortly afterwards I received a call that repair of the quarter panel was possible instead of replacement and that a supplement payment of $3600 would be sent, in addition to the initial $1400 photo estimate from Auto Owners. I thought the supplement was excessive, but they already had my car and I had no other option but to proceed with this shop. I began to receive updates from the shop about the progress on my vehicle throughout the following weeks. It was there for a little over three weeks. I was given a call on 2/28 that the vehicle was ready at a total of $5018 that was due by me. I took an uber to the shop to pick it up because their employee, Dylan, assured me it had been calibrated and tested and was ready to go. I immediately noticed that it was obvious the vehicle had been in an accident and been repaired. You can see the paint doesn't match correctly and there is more metallic sparkle in the quarter and certainly not worthy of the $5,000 price tag. Michael came outside to deal with my feedback and became defensive when I expressed that I did not see the 55 hours put into the repair. I decided to move on from the situation and pay the balance due. Inside the office, Michael says "I don't why you are upset, it's not like this is out of your pocket". I was outraged and was expecting quality and accurate hours spent on the repair, regardless of who paid for it. As soon as I attempted to drive off, suddenly 2 brake lamp warning lights went off. This was after I was charged for over $650 for vehicle inspection. Dylan arranged an Uber for me to go back home for work, which I appreciated it. Coincidentally, the Uber driver said she had a similar experience of Mundy's inflating invoices. I returned to the shop before closing with my counterpart for support because I felt I was being bullied. Ivis (original service writer) came out to deal with me and admitted to manipulating the invoice so the car wouldn't be "totaled." At this point, a man came out and told us to come inside, who later said his name was Dustin (assuming manager). Ivis and Dustin stated they had "moved funds around" to get the insurance company to pay for the necessary work. Then they tried to justify their fraudulent activities by saying they saved my car from being totaled. In actuality all they did was fluff the invoice and did not even fix the car properly. Dustin was condescending towards me and repeatedly asked if I am in the body shop business. Finally he asked what he can do to make it right. I replied that I want a corrected line by line invoice of the work that was actually done, including the actual labor. There is no way this repair took 55 hours. I asked if the labor cost would be refunded and He said absolutely not. In the lobby, Dustin became more aggressive and was very close to my body, telling me take my keys and leave after asking me if I had "checked out." Mundy's Collison never provided me with an itemized list or had me sign off on their additional repairs for the supplement. The final invoice has so much work that was not necessary or even done. I can pinpoint each item. A search of Google reviews shows that this is a common practice with this shop. Countless tales of unnecessary repairs being written up and work not being done properly are there out there. On the following Monday, I was give a refund check of $318. Upon checking another revised, edited invoice, the service writer added details of the shop "discounting" their rates and adding the repaired brake lamp to make it look like they had lower their costs to fit the final bill of $5108.

Where do I start? I called him and he gave me a time between 8 and 9am. I gave him the wrong…read moreaddress. He still got to me at 830am. He was not angry. Very professional. Explained every step. I am pretty tough on folks I give my money. I will call Todd for any auto glass needs going forward. A great person and professional.

My BMW's windshield was chipped by a rock that turned in to a full-blown side to side crack. Todd…read moredoes great work! Awesome service, friendly and great to talk with a real car person. I highly recommend for your automobile glass needs. Elvis

I had an appointment on a Saturday morning at Alpha (sister shop) but when I arrived, it was…read moreclosed. I texted the main number and got an immediate call back from Mo over at Luminex who apologized and ask me to come to the Luminex shop and they would get me taken care of. The shops are within a mile of each other so no trouble at all. I purchased a Groupon for the Nano Ceramic on the front two windows. I saw a previous review that stated Groupons can only be used during the week. I did not have this experience. There were no issues using it at all. Note: Groupons are good for I believe 35% tinting. You can upgrade this for$50. Mo was great in showing me all options and even let me look through the back windows of his car so I could see the amount of light blockage. It was overcast at the time so it was super helpful because it made me realize, what I wanted to do for my back windows would be much too dark for my vision issues and night time driving. He wasn't pushy or tried to upsell aggressively as some places normally would. In the end, I decided to only do my front windows and windshield to start with. I wanted all windows to be uniform so did 20% on the front windows to match the back, 70% on the windshield and added a 5% strip in the top 6 inches of the windshield. Great news is that there's a 3 year warranty! So I was able to purchase worry free! The windshield was $175 and the added strip was $50. The prices are great in comparison to what I've paid for tinting on other SUVs. From the outside it looks excellent. From the inside you definitely feel the temperature and light difference. Right now it still needs to cure so there are some blurry spots but I was assured with leaving it in the sun for as long as I can this would clear up. Tips I was given was to not roll the windows down, don't use the defroster, and only use the foot level AC for a few days. It's also really nice they placed a DO NOT ROLL DOWN sticker across the window buttons as a reminder. If the tinting doesn't clear up, I'll comeback and amend the review but I have all faith that they will be great! Thanks, Mo! (Hope this is spelled correctly lol) I will definitely be back I'm sure for more work at your shop! Oh I also have to mention that I booked my original appointment with Ali who was great at explaining all options and didn't rush me to get off the phone.

Yep, you already know that this guy would be back to Luminex for another round of cosmetic upgrades…read moreto his Range Rover Sport that has been sitting on a set of matte black 22" Niche wheels for way to long. I had almost fooled myself into believing that they were toast and that was a good enough reason for me to go in debt and replace them. After speaking with my man Javi (Store manager) I decided to allow Luminex the opportunity to bring them back to life with a new gun metal powder coat with clear. Might as well go ahead and have them put some Candy Apple Red on the brake calipers while exposed. Couldn't be more happy with the finish product. Thank u Luminex and a special thx to Javi for another flawless job well done!

Great service and value from Rosebud! I had major right side damage on my 2019 Nissan Rogue…read morerepaired at Rosebud Collision. The pricing was fair and the service was fantastic! They kept me up to date on repairs... and actually finished 11 days before they had projected. My car looks perfect and beautiful. The staff was friendly, courteous, and professional. Thanks Rosebud!

Had my BMW repaired here and it was returned in worst condition than received. Someone in the shop…read moredrove my car 100miles over the amount it was received with and no one explained why. There was also missing pieces and broken parts that were not missing or broken when received. There was nothing done to compensate for the damage or mental heartache caused. Completely terrible service.

Would not honor their estimate from their own employee. Estimate made and then ignored…read more Mark / talkin' to you.

these guys rock - i got rear ended and was on a time crunch because i was shipping my car cross…read morecountry. they expedited the process and made changes where they saw fit to get it done asap - they were extremely responsive and kept me updated through the entire process. everyone i interacted with was polite and helpful! was recommended to them by my uncle who's a mechanic and would recommend to anyone looking for a trustworthy shop to do the job.

Larry is friendly, professional and very experienced in vehicle body/paint repair, making my keyed…read more& scratched passenger doors look like new. Highly recommend him. I'd give him 6 stars if that was an option.

Larry has always done a fantastic job and detailing our vehicles and doing all types of minor…read morerepairs that saves us money to do with him versus having to deal with a body shop. Larry is highly highly recommended!

After returning from a golf trip in Ohio, during which I cracked the windshield on my Prius, I…read morecalled these guys to get an estimate on replacing it. I had no idea as to how to get this done. Their service was prompt and exemplary despite there being an issue at the warehouse. I considered the cost to be reasonable, and I would use this service again with no hesitation.

A few weeks ago, on my way to Peachtree City, a dump truck threw a rock and hit my windshield. It…read morehit very hard...but...I didn't notice anything cracked (which surprised me). Well....Kimberly White noticed the crack and it has just gotten bigger and bigger until it was all the way across the windshield. I had to do something. This is going to be a commercial! I saved a lot of money, time and hassle today because of a spam phone call this morning. I'm not kidding! So.....I get this spam phone call and called Stephen White to talk to him about it. I casually mentioned I was getting my windshield fixed tomorrow in Lilburn at Safelite and it was going to be around $1,000 (insurance wouldn't cover it). My appointment was at 1:00, (3 hours minimum) and they couldn't promise it would be $1k, might be more, depending on what they ended up having to do. Stephen said, MOM...they are the most expensive place! Did you call around for estimates?" Well, I had just asked a few people and they all said Safelite. If you know me, you will have a hard time believing I didn't call around. I squeeze a dime until it screams - but this time I didn't. I googled and found a company in Grayson that had all 5 stars with many reviewers. I called and spoke to Jonathan (who I found out later was the owner). He quoted less than half the price Safelite quoted AND THEY WOULD COME TO MY HOUSE!!! OK, now I'm listening. I want you to know he was at my house a couple of hours later, installed the windshield, calibrated it (Toyota's have to be calibrated with a windshield change), cleaned my dashboard and sat with me to explain everything he did. This is a family-owned business. Nicest man you will ever meet. I am so thankful for him and all the events that led up to this! Honest, amazing work and fun to talk to! I cannot recommend them enough!