Laura is a data based real estate agent. She set a fair price for our house and we sold quickly…read morefor nearly the asking price. Her follow-up is impressive she updated us after each visit by a prospect from any realtor. She was always available. As the house moved to a quick closing (2 weeks) she moved everything along and helped in every way possible. Great service from a great agent.

We used Laura Harris Hodges (for the second time) to sell our home. She was, again, outstanding to…read morework with. She did a great job of helping us price it right and setting up the sales process. The drone video she created for us was amazing! We got a full price offer within 4 hours of listing it! She was exceptional through the negotiating and closing process. We are so pleased we picked her again, since we always competitively compete to select real estate agents. We cannot say enough good things about how professional, thorough, and experienced she is. She is thoughtful, and knows how and when to push-back (gently) if her client is being unreasonable or maybe making emotional decisions instead logical ones (she helped us through some tough spots where we needed to stay calm and sell on!).

We started looking for homes about a year ago with Jeremy Asmus through Kenmore and appreciated him…read moreso much on our way to finding the perfect house! He was always on our side and helped make our first home buying experience as simple and stress-free as possible. He was fantastic about answering all our questions and giving us good advice. Jeremy was always available for home tours on a moments notice. He was prompt with his responses and always seemed prepared. We would recommend him to anyone!

I recently joined the Kenmore team because I was tired of being a property manager. I brought them…read morea completely remodeled property. Everything was freshly painted inside and out. When I walked through it with them, we discussed how they would be a little move in cleaning cleaning, since everything was brand new. I expected that agreement to be honored When I got the cleaning bill, I was dismayed. I was charge for full cleaning as if it was a move in disaster. WhenI inquired they told me three cleaning staff had to mop the newly painted already mopped floor five or six times. That is a complete fabrication or they were milking the job. I had a witness with me before they cleaned and took pictures so I disputed this claim. Kenmore operations refuses to do any kind of dispute, resolution, even though we discussed the lower cleaning rate, New customers might want to check out the dispute resolution process as so far my emails are ignored by the operations manager, with no response after disputing for two months. My issue is basic principle. I do not like it when people take it advantage of me or not honoring agreements. I am keeping my eyes open as this is my first experience with Kenmore Team. I have had to work with the operations team on Appliance Repair, and we have had a modicum of success there. I am just I'm unhappy about the lack of dispute resolution and complete lack of communication regarding my concern. I guess I'm just supposed to suck it up when they thrust bills on me that I don't agree with.

I will only ever use Colleen Lane for buying/selling my homes. She is prompt, professional,…read moreincredibly kind, wants your experience to be flawless and is the most trustworthy real estate agent in Tri Cities. I highly recommend her to anyone buying a home in this area.

As the branch manager at Cherry Creek Mortgage I have the opportunity to interact with a lot of…read moreRealtors. I recently had the opportunity to work alongside Colleen Lane of the Lane Real Estate Team. Colleen represented a first time home buyer. Working with first time home buyers takes a lot of care and attention - Colleen delivered that in spades. She was able to successfully negotiate a great deal for her client even in the very competitive market. If you are looking for an agent to represent you in your next or your first home purchase, give Colleen a call.

Being a first time homebuyers is intimidating, but having Kirk in your corner makes it so much…read moreeasier. His expertise and constant help with any challenge especially during this market was priceless!

My son and his wife used Kirk's services when they came into the community a year ago and were…read morepleased. The best indicator of future performance is past performance, so my wife & I asked Kirk to help with the sale of our house. With Kirk's aid, we just closed on sale of our house yesterday. Kirk provided excellent service - good advice on preparing the house to market it, multiple open houses, contacted local employers to expose house to folks moving into the community and follow-through to turn a potential buyer into an actual buyer. A solid offer was received in 35 days. We completed the sale in 55 days. We're fully satisfied customers.

Shawn was great to me and my family. She helped us find our new home. She listened to what we were…read morelooking for and followed through.. I highly recommend her to sell or buy a new home..

I honestly can't say enough good things about Shawn - as first time homebuyers we had SO many…read morequestions, wanted to see every house under the sun, and were really worried of being taken advantage of. Shawn made herself completely available to us at our every convenience, despite her crazy busy schedule, meeting us before and after hours to accommodate our schedules and showed us every single home we wanted to see. She was so knowledgeable and so helpful - even talking us out of homes she didn't think were the best fit for us. It was really important to her that we had a quality home that would last, have great re-sale value, and that there were no hidden surprises once we closed. Lo and behold, she found us be perfect house, made sure we had the best inspectors, and even worked several perks into the contract. Best realtor in town!

Jemima is amazing! I met her on a Sunday and we did a forced march of homes (at my request!!) that…read moreFriday and Saturday and by Sunday we had a winning offer in. Jemima is incredibly responsive, professional, and has a wonderful personality. She helped kept all the trains running on time for a successful 30 day close. I cannot recommend Jemima highly enough!! She is amazing.

We've used Jemima both to buy and sell our home a few times over. We will continue to use her…read morebecause she makes the process wonderful. She's attentive and knowledgeable. HIGHLY RECOMMEND HER!

Seth Hammaker @ Markel Properties was an amazing agent. His dedication to us went above and beyond…read morejust being our agent. Seth was professional, friendly, honest and low pressure. We had a complicated move that he made as smooth as he could. I suggest him to anyone looking to buy, sell or both! I can not say enough about what a pleasure it was to work with him. I wish him well in his career. He deserves it.

Seth worked early mornings, late nights, and in between to help us buy our dream home and sell our…read moreold home! He was always available to answer our (many!) questions, responding via text, email and phone. He was professional, knowledgeable and communicative throughout the entire process. He also was patient during our extensive house search process, and during negotiations. We had multiple offers on our house, and each time he was able to negotiate a higher sale price. Seth truly kept our best interests in mind, wanting us to be happy with both the purchase and sale. Seth goes above and beyond to help his clients, he personally helped us get our old house ready to sell and even moved furniture to our new house. He did everything possible to expedite the process, we were able to make an offer on our house while on vacation, and moved in 11 days later. We highly recommend Seth, he goes above and beyond to earn his commission!

I have had the privilege of working with Lacey Blackman on several transactions. As the Branch…read moreManager of Cherry Creek Mortgage and a 26 year industry veteran I have seen a lot of agents come and go. Lacey hit the ground running and has not looked back. She works tirelessly to ensure that her clients find the right home at the right price. She goes above and beyond for each and every client each and every time. I highly recommend Lacey!

From the owner: Relocation, Premier Listings, Buyers Agent, Listing Agent, Foreclosures, investment propertyread more