I've been dealing with A1 travel for three decades and couldn't think about going on a big trip…read morewithout their help and advice. This year they have helped us find the perfect all inclusive resort in Punta Cana, took care of all of the details for a Nile River Cruise, arranged for us to surprise friends on their 25th wedding anniversary cruise on Cunard from Venice to Rome and planned our extended stay after a conference in Valparaiso Chile. In 2011, we had booked a private house in Manzanillo, Mexico. Hurricane Jova, a category 3 hurricane took out the airports in Manzanillo and Puerto Vallarta. We called A1 and they told us to enjoy the rest of our vacation while they worked out an alternative - they found us a flight home from Guadalajara in the midst of that cities hosting of the Pan Am games. I highly recommend them for their professional, knowledgeable and courteous service.

Utterly disgusted…read more We booked our honeymoon with complete confidence in A-One Travel. We spoke over the phone and gave specific directions on where we would like to stay and what types of hotels. The trip included stops in Santorini and Istanbul. In both places the hotel arrangements were not what we had asked for and were not near where we wanted to be. The quality was below hostels I had been to before. I then had to handle my own accommodations in foreign countries wasting valuable time and expensive cell phone minutes with very little help from A-One. They also used Booking.com with rates that were non-refundable. It was up to me to negotiate with the hotel operator in Santorini and Istanbul. The locations in both cities were not where we were supposed to be. To upgrade cost us huge money in Santorini as we were already there and they knew we needed a place. A-One claimed the type of place I stayed at was not in my budget, yet we made upgrades to other parts of the trip later on. A-One assumed no responsibility in the matter and did not compensate us for lost time and the upgrade I had to make. I have never been to either of these cities so I relied on experienced travel agents to get what I wanted. That didn't happen. Instead they did not want to listen to a an unhappy customer that thought they may take initiative 2 months after the honeymoon to compensate for the terrible experience I had. They made no contact with me after the trip and then hung up on me because I was a mad customer. What is the point of going with a travel agent if they are not going to back their work and will blame you, the customer? More so, why is a travel agent using booking.com. I can do that. The tour they set up for us in Istanbul also was 2 hours late picking us up and we missed parts of it. A-One blamed the agent they booked through for this mishap and claimed no responsibility. In the end I had to pay for multiple nights in Santorini for a hotel we did not use, then had to find my own accommodations in town, not 25 mins away from the city I told them I wanted to be in. I also lost hours on a honeymoon that was supposed to be a trip of a lifetime. I was told by A-One after that 4 and 5 star ratings are different by country, and that it was my responsibility to know what I was booking. What's the point of a travel agent then???

Volare Travel has exceptional customer service. Robin and the team at Volare did an amazing job…read moreplanning an extensive and complicated trip for my entire family to Sicily and surrounding areas. We had flights coming in from China, London, Chicago ,and Detroit all into Sicily . All our transfers, and beautiful hotels were booked for us. All the providers they hired were professional and friendly. The detailed itinerary provided by Volare travel was invaluable to help us keep our 16 day adventure on track. Robin was ever so patient with all our questions and changes throughout the planning process.

Volare Travel is the BEST!!! My wife and I have been using them for years and are never…read moredisappointed. Linda, the owner, and her staff of outstanding travel agents can make your life very easy. They have years of experience and will use their knowledge to make your travel plans outstanding. Try them once and you will agree that they are the BEST!!! Terry P.

I have used Heidi at Anchorville Travel in the past (as has my family) and more recently for an…read moreinternational trip that I am taking in June. Heidi is extremely professional but also very friendly and helpful. She has been outstanding during the planning of this trip. I have never traveled internationally before and was unsure what to expect during the process and she has gone above and beyond to assist myself as well as my travel companions with anything and everything we need. I often refer her to anyone and everyone who is need of travel assistance! Thank you!

Heidi is great. She knows her stuff. Great advice on all the do's and don'ts. I would definitely go…read moreback to her.

Never rode a train before, pretty good experience…read more Things I like: I can relax, Parking in Toronto would be more than the train. Easy to find small clean station. Spacious seats not crammed in like airplane seats. Pretty good reclining seats. Food carts come by often. Two bathrooms each for each car. A few nice views from window. Staff is friendly. Things I dont like: There are 5 stops, which slows the trip down. The seats hurt your butt after a few hours, no phone charges on the train, no in car entertainment screens. The internet is slower than 1 MBps, that is like dial up speed. No complimentary snacks or beverages, everything is cash. Windsor station would not only let me pay for 5 days for parking, they made me pay $70 for the whole week.

This was a spacious station with lots of daylight through all the windows. There free wifi and I…read moremanaged to find a wall outlet to use while waiting for my ride. There's a small parking lot but I'd imagine that most people would get dropped off or picked up instead of utilizing the parking.

We had a magical time at Disney and the kids didn't want to leave. We went in a group of 8 people,…read morestaying in 3 rooms at Coronado Springs. We stayed 5 nights and did 4 parks. Everything went really well! Our agent Andrea was extremely helpful. She responded quickly and was very knowledgeable. Any questions we had she had answers for. We were very happy with everything she had planned out for us. I would highly recommend Andrea and La Salle Travel.

What started out as an agent trying to accommodate a client and was very helpful, until it was time…read moreto book. After giving her my credit card because she said she needed that to book, she called me back and the prices were suddenly all jacked up. So in one afternoon, most of the resorts she had suggested were no longer the same price. Now she was suggesting other resorts with even higher prices. And when I confronted her about my suspicions about the sudden increase in price of all the resorts, she hung up on me. I felt I was being taken advantage of.

Worst experience ever!!! I travel ALOT! The first year we booked a trip to Punta Cana for NYE to…read morefind out the travel agent spelt my last name incorrectly so she cancelled the flights and we had no choice but to travel Jan 1st as everything else was sold out. When the travel agent told me this, she found it SO funny and couldn't stop laughing...really?! You screwed up my plans. The following year I was going to Egypt and Paris and called them again just thinking last time was just a freak accident. HUGE MISTAKE! She ended up charging my friend 400 dollars less and never told me until I saw her ticket; she had the nerve to tell my friend not to tell me...really??!! When I called to ask to speak to the manager, they told me she was admitted to the hospital...really, I just spoke to her that morning!!! Lastly, my friend called to get prices for Cuba for herself and told me about it. They tried to sell her a 3 star hotel where many get food poisoning....when she told me this I told her never to call them again.... I got screwed over twice...NEVER again!!!!

Well.... how should I start this?…read more I met Shevone about three years ago. When she worked at a different travel agency and she has been my travel agent ever since. Our first experience, she sent us to Cancun for a bachelor party. It was the best time I have had in my life because of how well she put together our package. Our flights had no long layovers. We went direct from DTW to CAN. Also, how we were taken care of at our hotel is out of a storybook. They brought us amazing cocktails and apps to enjoy while checking in it was like we were in a lounge enjoying a good time and it's all because of the special touches of our travel agent. It's amazing how we were upgraded to suites because of Shevone and her relationship with the hotel. (She has A big client base and earns pull with big hotels to send her clients to) All in all I couldn't be more pleased with the way were treated and that was most important. So for VIP treatment I recommend this agency.

Shevonne is the best travel agent ive eber used! she has booked my wife and i now 3 vacations…read moreincluding our honey moon! every trip shes booked for me ive never had a problem and everything went exactly how she told me it would! we've always gone with what she recommends and it never dissapoints! from the air travel to the ground transportation she makes sure youre covered all the way! the resorts have always been amazing! i recommend everyone use her!

Went to South Dakota and the Bad Lands in the summer, had a wonderful time. Jerry ran himself to…read moredeath making sure any issues or concerns were taken care of.

I booked a day trip with party animal Tavel. this was my…read morefirst trip and was looking for a fun trip to Canada I received an e-mail stated i needed either a passport or an enhanced drivers license. i check the Michigan web site that stated my license qualified as id when I arrived the next day he said it was not good enough. after 30 minutes of me researching and trying to resolve the issue I could not go my major complant was the misinformation included in the e-mail and his lack of cooperation to help me go and I ask for a partial refund never received any response