Dr. Arenstein has been my ENT doctor since the late 1990's. Dr. Arenstein successfully diagnosed my…read moredebilitating inner-ear condition after several other physicians were unable to figure it out! I have always admired Dr. Arenstein's unflappable demeanor and clear spoken communications style. Dr. Arenstein is a patient attentive listener!

This is not a knock on the Dr directly but rather his procedures and staff. Went to get my ears…read moretested and the technician found an ear problem that she said I needed to see a Dr about urgently. Called this office and as a new patient I was not able to make an appointment sooner than a month. They do not have any process for emergencies and demonstrated no concern for the situation.

It is really hard when one of your long time, favorite doctors, decides to retire. I have been…read moreseeing Dr. Segal for many years. But, when I called to make my appointment... I got the news. He is retiring. He is recommending his patients to Dr. Liao. Today, I was examined by Dr. Liao. He was examining my sinuses and my ears. He is a very professional and exceptional in his field. He was able to give me a thorough diagnosis of my condition. He also made some excellent recommendations for treatments aside from surgery. He was friendly and helpful. I learned a lot about my sinus issues and what is causing my sinusitis. He is a caring and kind doctor. Thank you, Dr. Liau. I will see you at my next appointment.

Nothing about this office was a positive experience…read more I had an appointment in March 2025 and recently received a text message stating that multiple statements had been sent, no payment had been made, and my account would soon be sent to collections. The problem is that I never received a single statement. When I called to inquire, I learned they had the wrong mailing address on file. Despite having my correct phone number and email address, they never attempted to contact me through either method before threatening collections. What was even more frustrating was being told that the collections review process did not care that they had the wrong address. Shortly after the call, they sent an email attachment that I could not open, which was not helpful at all. There are plenty of ENT practices in the area. I would strongly recommend looking elsewhere.

This has been a highly unprofessional and disorganized experience. My personal information was…read moreentered incorrectly, including my name and date of birth, and my account was mistakenly linked to another individual's insurance. As a result, I was improperly charged. Despite multiple requests over the past two months, I have not received a refund. I have repeatedly followed up and have been told the issue is being handled with my insurance, yet no resolution has been provided. Additionally, I was diagnosed with mild sleep apnea and informed that my insurance provider would contact me regarding a sleep therapy device. However, given the errors in my insurance information, it is unlikely that any outreach was properly initiated. Funny enough, no one contacted me at all during this time about it. I highly do not recommend this practice - they do not care about their patients.

First of all they are located very close to my office- which is a win! Walking in seemed a little…read morehectic, they are busy! Lots of people waiting - but don't be discouraged if you are on time for your appointment... checking in and then being called back is quick! Nervous having never been to an ENT specialist I was a little perplexed and did not know what to expect. The "support", "assistant" went over what they would do after asking a few questions once you were in the exam room. I came in due to a slight sore throat and cold congestion/ sinus issues. They explained they would administer lidocaine and Afrin into my nostrils to prepare me for the nasal endoscopy. Everything went smooth! They tell you what to expect and how you'll feel (I appreciate this so much). Then Dr. Sorensen came in and introduced himself, asked what I was in for. He did a quick nasal endoscopy (when I say quick- less than 60 seconds in each nostril. He has wonderful bedside manners.. gave me my diagnosis which I assumed already, how we can treat and I went on my way. Wonderful practice! Highly recommend! I went back for a follow up visit and I was nice and clear. They do have to do another nasal endoscopy- I knew what to expect so second time was a breeze.

Periodic patient for wax removal- they do fine- nice, efficient office and pleasant MDsread more

Dr. Chrosniak is an exceptional medical professional who has a compassionate nature and extensive…read moreknowledge in her field. My mother and I have been fortunate to have her as our ENT for over two decades, and we are deeply grateful for her. A few years ago, my mother experienced a concerning cancer scare. Our internal doctor, referred us to an oncologist. This oncologist recommended chemotherapy without conducting necessary tests. Fortunately, we sought a second opinion from Dr. Chrosniak, who promptly and reassuringly provided her findings. Given my heightened anxiety during this situation, she even called after hours when she was out at her kid's soccer game to inform me that the test results were negative. Most recently, I visited her for some ear issues I've been experiencing for weeks. After she checked a few things, she immediately knew what was wrong and provided me the necessary remedy. I totally recommend her to anyone in need of an ENT. Just know that Dr. Chrosniak's office visits may seem brief but it's due to her exceptional expertise and extensive knowledge. She efficiently addresses patients' concerns, and immediately identify appropriate treatments. She doesn't mess around and waste time. She is definitely the best of the best.

This practice is closed but I felt compelled to write about what an amazing doctor that Dr…read more Wilkinson was for me. He was able to clear up a big problem I had in my ears that had been going on for a very long time. I had been to ENTs all over the city with no results, and Dr. Wilkenson cleared up the issue for me in a very short time with holistic recommendations. He is very interested in combining natural healing with modern medicine and that was exactly what I needed. I am sorry he is not practicing any more. I thought he was great.

I had a very bad experience with this elderly doctor whom I chose because I was looking for someone…read morewith experience. He turned out to be a very bad decision. Be very careful. Fortunately, I was able to find a very competent, caring, experienced doctor to replace this one. My children deserve the very best, nothing less!

This is the worst doctor I have EVER BEEN TO IN MY 30 years on this earth. I have a problem that is…read moreof true concern and has been for a couple of month now. No more than 20 seconds after Dr. Mumtaz walked into the room I was in he told me there was nothing wrong without really even so much as looking at the problem or asking any questions. I'm guessing he just decides based on paperwork what it is before he ever sees the human patient in front of him and once he has made his mind up that's it. I am completely dumbfounded at people like this. Doctors like this. Why be a physician if you don't even want to examine and help the patient in front of you. Crazy.....

I wished I had just gone to Dr. Mumtaz, in the beginning of a painful ear problem. No instead I…read moredidn't and what I paid for in an expensive ear drop prescription could of been cleared up in one office visit with him. I found the office staff friendly on the phone and in person. Dr. Mumtaz was professional and courteous as well. I will definitely recommend him from now on and when it's a specific problem I will go to a specialist not urgent care.

I started seeing doctor Tatar 2 Years ago for acid reflux. It was a great experience. I liked the…read moresmall office feel that other doctors office's don't offer. Doctor Tatar is an excellent doctor. He answered all the questions I had. There has never been a wait like other doctor's offices have. I have contacted him for other issues and he has always seen me very promptly. If you want a doctor who addresses your issues and resolves them Doctor Tatar is the doctor.

I have been coming to Dr. Tatar for some years now to get a good ear cleaning. He does other things…read moretoo as he is an Ear, Nose & Throat Specialist. Parking is always available and free. On each visit, I check in with someone at the front to make sure we are up to date on things - as soon as you enter the office, just one tiny step in and you are in front of that person. They do have a waiting area as most offices do, but I am hardly in there as I try to be always on time for my visits. Someone else will take your pressure and take you to one of their rooms. If you are on time for your appointments, you never have to wait long before you see Dr. Tatar. He is always pleasant, very helpful and knowledgeable. I always leave with a smile. His employees are great as well. I always drive the distance every time I visit, but it is worth it. I never feel rushed or feel like I am waiting forever. All the more reasons why I keep coming back each time.

My experience with Dr. Sanjay Prasad and the Metropolitan NeuroEar Group has been one of the most…read moreinfuriating, exhausting, and disappointing medical experiences I have ever had. I paid in full for my hearing aids only because I was explicitly told I would be reimbursed once the office received my insurance payment. I signed a purchase agreement for the amount I was quoted. At no point was I told about any additional charges, and I was never sent a bill or a notice explaining that extra fees had been added later. Months went by with no reimbursement. When I finally contacted my insurance company, I was shocked to learn that they had already sent payment to Dr. Prasad's office months earlier. That money was supposed to come back to me. After countless calls, letters, and my own persistence, I eventually received a partial reimbursement -- but I still ended up short by $1,100 because of fees I never agreed to and never knew existed. To put this in perspective: My insurance benefit was $2,500, yet I still ended up paying $5,600 total instead of the $4,500 stated in my signed agreement. The financial hit was enormous, and I had no recourse because the truth didn't come to light until after the complaint window had closed. During this mess, Dr. Prasad suddenly closed his local offices without notifying patients. The only person answering calls openly stated he knew nothing about billing, and the person who previously handled accounts was gone. Meanwhile, I was left making multiple 50-mile round trips and sending numerous letters to my insurance company just to figure out what had happened to money that should have been returned to me. And it didn't end there. On my last visit -- apparently just before the office closed -- I had requested a repair for a hearing-impaired microphone and purchased a TV hearing accessory. After hearing nothing for months, I asked about these items while trying to track down my insurance payment. Only then did I find out that the microphone and TV accessory hadn't even been ordered, even though I had already paid for the TV accessory. In my experience, this felt like yet another example of disorganization and a slipshod way of doing business. I only received the items because I initiated the inquiry, not because the office followed through on its obligations. To top everything off, I finally received written notification of Dr. Prasad's office closures almost two months after the shutdown, long after I had been left on my own to try to make sense of the situation. After everything I went through, I walked away feeling that the office's handling of my situation showed a serious lack of integrity, transparency, and basic responsibility. A business associated with Dr. Prasad's reputation should not operate in a way that leaves patients feeling misled, abandoned, and financially harmed. My strongest warning to anyone considering this office: Be extremely skeptical if they ask you to pay upfront. Don't rely on verbal promises. Don't assume you will be reimbursed. And do not trust anything unless every single detail, cost, and commitment is in writing.

Dr. Prasad is as good as they come in terms of medical specialists. I have almost total hearing…read moreloss in my right ear, and my left ear is far from normal, but Dr. Prasad has managed to stabilize my hearing loss and help me maintain a somewhat normal life. I'm almost 40 years old and I have spent the majority of my life fighting ear infections and tube insertions that never stayed in and never seemed to help. After finding Dr. Prasad he was able to insert an implant that was able to stabilize my hearing and eliminate my bouts of vertigo. Dr. Prasad is the only one I trust to work on my ears, and I will recommend him until the day he retires. You won't find a more dedicated, caring, or informed doctor anywhere else.