This review is not a reflection of the service provided by Dr. Chow- He's excellent. It's the professionalism of the back office. Under a former insurance plan, Dr Chow provided excellent service. I had to switch insurance providers ( WA market place) and I specifically chose a new insurance provider as Dr Chow is listed (twice) as being in network. However, when calling to make an appointment, was told they DO NOT accept my new insurance. When I confirmed this with my insurance, they called Dr Chow's billing Dept- and their response was Nope , we no longer accept my plan. THEY NEVER UPDATED THEIR PROVIDER NETWORK. People are making insurance decisions based upon their lack of professionalism to update records. Just unprofessional. And people wonder why health care is so screwed up. -jp read more

I'm not complaining about Dr Chow, but about an encounter with one of his wound care specialists. I went in for a full body check. I told the MA I had a scab on my right forearm. I lived in Las Vegas I was diagnosed with basal cell carcinoma. I had been given a cream to apply every day. The scab even went away. Due to personal health issue, I had stopped using the cream. When I was examine, the specialist said it wasn't cancer and proceeded to burn the scab off. When I reached home, I noticed that the small round bandage that covered the wound was soaked in blood. The intake forms had asked if I ever had to stop taking aspirin before a denta procedure. I checked the no box. I take aspirin every day to help with sciatica nerve pain. When I replaced the blood soaked bandage with a bigger one, that too was blood soaked. I started to panic and looked online to find out how I could stop the bleeding. It said put pressure on the wound and keep the arm elevated. I did that for 1 hour. I decided to fold a tissue into a 1 &1/4" long by 1" wide bandage and tape it on. In the morning I cut the end off the tissue and peeled each layer off. By the time I got to the wound, it was still leaking a little blood. I decided to leave the wo uncovered in order to dr it out. The same evening I called the office, after hours and left a detailed message as to my problem. I requested a return call w instructions on what to do. I never got a return call. 4 days later I received an email saying it was cancerous. I then received an estimated copay for $ 1,381.00. When I called to speak to the billing department, I told the female employee what had happened. She apologized and said she would put notes on my record. i canceled my appointment to get Mohs surgery 2 days later. I couldn't wi good conscienc, not report this on Health Grades. The scab has dried and there is no sign of infection thankfully. Terry B. read more

Great doctor. He carefully looks at skin and treats as needed. He's nice, calm and smart.

Not a fan. I saw Dr Chow several times at the recommendation of my primary. The issues I saw him for continue, the treatments provided did not help. I had a prescription issue with approvals from my insurance and his office didn't do anything to help with it. They just dropped it. I had billing issues where they claimed to contact me, but I did not receive those contacts. Not a great experience. Making an appointment was difficult at times even after I was an established patient. The person scheduling was brusque. The location was convenient for me, but the parking lot is difficult to deal with often enough. read more

Dr Chow is an outstanding doctor that takes sincere interest in his patients well being. I just returned for my second yearly checkup yesterday. He takes his time, answers questions, makes suggestions and deals with any existing issues quickly and effectively. His staff is warm and welcoming and followed up with me immediately when I had a prescription question. read more

I had a bad experience today with Dr. Robert Chow on Ambaum Blvd in Burie. I made an appointment for a cosmetic mole removal consultation and was told at the time of booking that he could help with that with no problem. When I got to my consult, he immediately told me he does not handle cosmetic mole removal. I said to him that is what I booked the consult for and was told he could help me. He denied my request to reduce the $175 consultation fee. read more

OUTSTANDING in every regard ! The staff was friendly, efficient and helpful every single time. Literally no wait for any of my appointments. Dr. Chow is a GENIUS and he found a cancer that was missed by another Dermatologist (as confirmed by the biopsy Dr. Chow performed) Dr. Chow is exceptionally talented and experienced and high skill. Neither the biopsy or a removal of the cancer (including stitches) was an issue. He is EXPERT ! Nothing short of perfection in every way. WOW !!!! Patricia Davis read more

It's difficult to rate a doctor. So I will rate the office in general. Parking is difficult even with a mid size vehicle. Small lot for the building itself. I have seen Dr Chow for years. I trust his work as I have dealt with Melanoma twice. Today I did seem to be forgotten in the room. After 30 minutes I popped my head out and he was in within minutes. I find the staff to be friendly and receptive. Never had a problem with that. His appointment time is typically out a couple of months so plan early. read more

Robert KP Chow, MD - Dermatologists Near Me - Burien, Washington

I have been seeing Dr. Chow for many years, it's a longer drive to see him after he moved his practice to Burien, but I find it well worth my time. I see a few complaints here about parking lot size and a few mentions of people manning the front desk not meeting expectations. Maybe it's because I greet people at the front desk with a smile that I've had no trouble for 15 or more years? I don't know, but if Dr. Chow had no parking at all, it would not discourage me in the least. I was in Dr. Chow's office just yesterday with my most serious reason to visit him. It's not that he's just a great doctor, he's also a great human being. He might have to leave the State to lose me as a patient. read more

Having visited Dr. Chow's office for several years, I have always received excellent care from he and his staff. Staff is pleasant, wait times in reception is reasonable, actual time with the MA and/or Dr Chow is what I would hope for, service is personal & pleasant and most importantly, Dr Chow is knowledgeable, clear, thorough and friendly. read more

Update! Dr. Robert Chow was kind enough to respond to my previous review in order to rectify the mistakes that his business made. They definitely did everything much better with my most recent visit. The people at Dr. Chow's office did their jobs as expected. Dr. Chow himself did take the extra time to go over my lab results with me so that I would understand how they However I am unsure if he really did anything to wow. I give an A-OK review since that is what I received: A-OK service. read more

I've been a patient now for many years, think about 7. I first started when I lived in Auburn and worked in South Seattle. I've continued even though I now live in Puyallup and work in Fredrickson. I've been very impressed by his attention to detail. read more

Robert KP Chow, MD - Dermatologists Near Me - Burien, Washington

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I have had a very positive experience with Dr. Chow. He is thorough, kind, and friendly. The nursing staff is also competent and ready with a smile. However, his reception staff could work on friendliness! A nice friendly greeting when you arrive would be nice. Also eye contact would make patients more at ease. I have worked for years in a dental office, and know how important the initial impression can be. read more

Great all around! Friendly staff and service. Chow was very knowledgeable and kind. I would definitely recommend anyone seeking a dermatologist. read more

Dr Chow is what you dream of a dermatologist should be. I have had a couple squamous cell surgeries and he did a fantastic job. I've seen several so called dermatologists before finding Dr Chow. He is the best read more

I have seen Dr. Chow for many years and he is a fantastic dermatologist. I had seen him at his old location in Renton and he is worth the extra time to drive to Burien. I have never had a negative experience with the back office staff. They have always been friendly to me. Dr. Chow always calls me personally to discuss my results and the options I have available to me. He lets me feel involved in that process and speaks to me without dumbing down the information. I have sent both family and friends to see him and everyone had a positive experience at their appointment. read more

What an amazing doctor. I took my dad for his follow up visit and I was once again so impressed with Dr. Chow professionalism, his caring demeanor and his ability to break down complex concepts in an very understandable way. He was on time and he spent a lot of time making sure we understood all the options available. I can't say enough about this amazing dermatologist. I strongly reccomend him. read more

I found Dr. Chow after a very bad experience at another dermatologist, and I'm so glad I did! I've been in for two appointments so far and he has proven to be attentive, respectful, and thorough. He takes time to explain things completely and give options for next steps. His staff both at the front desk and in the room are very friendly and helpful. I would highly recommend him as a dermatologist! read more

My teenage daughter and myself went to see Dr. Chow. He was amazing! Took alot of time to discuss and inform us of treatments for acne and aging. I would highly recommend anyone of any age who might want a dermatologist to see Dr. Chow. read more

Dr. Chow and his staff have always been welcoming and friendly. I have been going to him for 5+ years now and have never had a complaint. He will take the necessary time to explain his reasoning for performing procedures. He is as thorough as it gets, which is necessary in my case. read more

Dr. Chow and his whole staff were FANTASTIC! I needed a surgical procedure and Dr. Chow was WONDERFUL. He was gentle and fast and just really kind and understanding, everything anyone wants in a doctor. If you need a dermatologist I highly recommend Dr. Chow and his staff, they are genuinely what great medical care is about. When I found Dr. Chow it was after a very unpleasant experience at another Burien Dermatologist office a Dr. L's office and I could not be happier that I found Dr. Chow. Normally I do not have positive medical experiences, but this surgical experience was so positive I wanted everyone to know about Dr. Chow I want everyone to have as positive an experience as I did. read more

Dr Chow is an outstanding dermatologist and surgeon. My wife and I have been to many dermatologists over the years and none have provided the professional and technical expertise that Dr Chow has consistently delivered. The cancer surgery on my forehead which was a concern is no longer visible. Dr Chow took the time to fully explain all options to treat a variety of medical problems and answered all questions clearly and completely. We consider ourselves lucky to have such an outstanding doctor available to us in our local area. read more

The waiting room is shiny and nice, but the staff seemed overworked, and unhappy. The Dr was distracted, aloof, and missed the mark on some really basic treatments. The fire suppression system was dripping liquid in the examination room. My appointment started an hour late, and the Dr was already trying to get out of the room after seeing me for 5 minutes. Since they are only open 4 days a week, I think their mission is to fit 5 days worth of patients into those 4 days. It doesn't seem like this works well for anyone. I returned for a follow up appointment a month later, and the experience was the same. read more

Much like Tanu V.'s review, I can't get anyone to call me back. Sometimes the phone just rings and rings and I don't ever get to their voicemail system. It's too bad because I like Dr. Chow and his staff. They were friendly, helpful, listened well and were encouraging about treatment options. I had to wait three weeks for an appointment, but in Seattle that's really good. Most places have a three month wait. Then I didn't hear back from them. I thought maybe I was being impatient but after two weeks I started to wonder. After several calls I finally got a reply; they said they didn't get my lab results. That was annoying because I was called by the lab with my results in two days. Apparently it was my responsibility to send those results back to the doctor who ordered them. Fair enough, my mistake. So they said they'd call me on the 19th. It is now the 24th and no call. Time is the most valuable resource in life and these people are wasting my time. Now I have to find another dermatologist and wait three months for an appointment. read more

I would give zero starts if that was an option!! Had an appointment scheduled for two months, mentioned what i was going to be seen for during the first phone call i made to make the appointment, during this call the first question was if they took my insurance which they did. i talked to this person two other times verifying my apt. I had to clock in and out of work early to make it to my apt and then had to drive 40 min in traffic to get there. as i was filling out my paper work i was told in a rude tone and manner that there was going to be $100 consult charge to be seen and was told that someone should've told me this... the guy telling me this was the one i spoke to on the phone many times, he messed up and didn't tell me ahead of time so i can be prepared to spend that much. If i would've known i would've been prepared. He was very rude and condescending to the point i had to storm off before i could speak my time. It then took me a hour to get home from an apt i didn't even get to have that i was looking forward too . The procedure i was attempting to get a consult on was Botox for my Hyperhidrosis (excessive sweating). read more

Dr Chow seemed distracted forgot that I had seen him before and the billing department was difficult to work with

I had been suffering with a chronic rash for 1 1/2 years and had seen another dermatologist, an internal medicine specialist, an allergist and a naturopath. All of them had pre-conceived notions as to what I had. Dr Chow was the only one who took the time to note all my symptoms. He spent quite a bit of time doing some research, and in the end, he correctly diagnosed (and treated) my problem. More doctors need to do that. read more

I think he's an excellent doctor. He patiently answered all my questions and was very sensitive to my pain wimp-factor. My minor surgery was as painless as I could have hoped. read more

I am really disappointed with the services given by his staff. I had gone there with a hair loss problem and in order to know about my blood test results it took me around 2 weeks to get hold off the doctor. It showed some inflammation in liver and i got the second round of test done. Again i had to go in loops to hear back from them. The Medical assistant line will always go on voicemail and you will never here back from them until you call again.. I would never recommend this doctor to anyone. read more

Dr. Chow is an excellent dermatologist. He was able to diagnose and treatment a skin condition I had been battling for over a year when other doctors could not seem to help me. He is kind, intelligent, understanding man and really listens to his patient which I find quite refreshing because most doctors just want to tell you what they think! I would highly recommend him! read more