UPDATE: Since this review was written, I was pleasantly surprised to hear from Corporate about it. An attorney contacted me confirming, yes, I absolutely was to be paid and he would not just have a word with the Seattle office, but also the jerk who kept rejecting my time card. It's not legal. Any layperson knows this. I happen to work in compliance (and have for some time) so I also know the SOX legalities. He was extremely concerned that not only the RH supervisor didn't follow up and follow through, but also the client had a temper tantrum about it and bullied me into amending my time card, causing such financial distress in my bank accounts. I've forwarded my documents to the corporate legal department and I am promised they will make it right. I did tell my attorney this and he was absolutely blown away, saying, "this is the best scenario of social media I've ever heard of..." If this all clears up, then it's true - large corporations do actually read these reviews. Granted this could have gotten someone into a lot of trouble, but nonetheless, someone responded. And it never, ever should have come to this. Once it's resolved, I will update again.
I've worked for this staffing agency twice: once while in California -TERRIBLE experience.. Rancho Mirage area. That staff is awful. Then I moved to Seattle where I started to work for the Seattle office. I'm using this address because it's listed as their corporate.
Anyway, I was set up in Redmond, and worked over 40 hours a week. All approved and paid. When the approver was changed, he decided he didn't want to approve over 40 hours, so he started to reject the time cards. This was AFTER I'd worked the OT. This went back and forth for a few weeks, which ultimately ended with him bullying me into CHANGING my time card of previous weeks - 2 already worked - to 40 hours, when I'd worked over 60, or he wouldn't approve. He literally told me, "I will not approve your time card until you change them to 40 hours each week". I wasn't ok changing my time card from over 60 hours to 40 because that's fraud - a SOX violation - which inevitably rolls up to the SEC. That and I already worked the time. I deserve to be paid...
I spoke with my RH supervisor, and she told me RH would "eat the hours" and pay me so long as I "altered" my time card to reflect the 40, so he would approve the hours. Because of this, he didn't approve for over 2 weeks, which caused a 3 week delay in my pay and my bills to go unpaid and, because of budgeting and auto payments, checking account to go negative. I was freaking out, emailing about NSF charges, returned payments from my finance companies and who would pay them while she was bugging this guy to approve my time cards. I had to get paid, and it had now been 2 weeks, so I folded and changed my time card to 40 hours with the promise that I'd be made whole with the OT by RH separately. My checks finally came through; 3 in 1 week, after the jerk finally approved them.
Anyway, for months, I was still waiting for the OT hours to come through. I eventually left the contract because of personal reasons and the fact that I HATED this guy (clearly, he was a jerk) and months still went by without my OT. I kept reaching out to my RH supervisor and never got a response. She finally responded, "you've been paid". With all my documentation of proof of work, emails between us regarding my OT and our conversations with her asking me, "have you altered your time card to reflect 40 hours?" she STILL thinks "I've been paid"... apparently these people think it's legal to allow people to work OT and NOT pay them... Well, yes, I HAVE been paid for the 40 hours I worked. It's the TIME AND A HALF I did NOT get paid for...
Be VERY aware when you step into any agreement working with this company. They are SHADY. My 2 experiences with them have been lack luster at best. And now, with the help of my attorney, I've filed an L&I claim against them because its against the law to not pay an employee for work. Period. If you DO work for them? KEEP EVERYTHING. SAVE EVERYTHING. I'd even go so far as to suggest RECORDING everything. Don't trust them. They tell EVERYONE, "we're so happy to have you on our team..." It's all a part of their schmooze. They're not going to pay you in the end...
If you're looking for an agency, whether temp or permanent, I'd go with someone more reputable and not a mill like Robert Half. read more