I am giving this agency one star only because of how unprofessional they are along with scamming…read morecompanies for money! I was glad that they found me a assignment after working with them for one day. When it was time for the company to hire me permanent, express just ignored my e-mail and never got back to me on the next steps of the permanent hiring process nor did they response to the numerous calls and e-mails they have received from the employer. They are poor on communication! Then they charge the company for days I haven't even worked!!! The invoices they send are exactly the same week after week and they try and act like it was a mistake once the company called them out on what they tried to do! I can't believe the amount they charge the company for an employee and then pay you b******* money even with years of experience! This agency is all about making money not actually helping people! In order for me to be hired permanently I had to talk with the hiring manager myself. Still to this day they have not got in touch with me on what to do next, and they are still trying to bill the company for hours that I worked after the hiring manager contacted them directly to let them know I work for them now. They have also tried reaching out to one of the administrators to ask them to send them my time sheet so that they can bill the company for the hours I work? Who does this? So unprofessional and sneaky!! I would not recommend this agency to anyone in need of employment. They are better off finding a job on their own, then going through this agency!!! Once you work for them and put your time in that is required in their contract, they will not let you go, cause they still want to get paid off of You! Selfish....

This is by far the worst staffing agency I have ever worked with. The HR manager at a company I…read morepreviously worked for as a temp put me in contact with them so I could work for her company on a temp to perm basis. I signed up and went to work for the company. A couple of weeks later, I received a job offer that only a fool would have turned down so I called the staffing agency to give my notice. Morgan, the recruiter I'd been working with became completely unglued. She accused me of being disloyal, not taking my "opportunity" seriously, and other nonsense. Once I made it clear that I was leaving regardless, she forbid me to come into the office and pick up my paycheck. She was even bold enough to tell me that she was inconveniencing me because I'd done the same to her. She said she would mail it but, naturally, I have yet to receive anything. When I called today to confirm it was mailed, she was rude and unprofessional. She then told me that if I didn't receive it, all I could do was wait 30 days and then "try" to get it reissued. Furthermore, the first two times I called, they didn't pick up but when I called again and blocked my number, they answered. That is completely unacceptable and Express should be ashamed. There is zero professionalism in their office and they only seem to hire a bunch of ghetto girls from PG County with the barest education. The pay is also pretty crappy and so are the benefits. If I do not receive my paycheck by the end of this week, I will be looking into all of my options. As it stands now, I just want to warn others about this so called staffing agency. Do yourself a favor and check out Randstad or Beacon Hill.

This company has people that are lying or steeling or maybe both. If you like to work and not get…read morepain on time or just not get pain at all is what you like then this is the company for you. Till now they are owing me money from 10/14/25. every week they say I will get my money and today is another Friday that nothing has come. sometimes they just ignore me. At first they told me I called out the shift. I had to go get physical evidence to show them I worked. I got the evidence and the recruiter did even want to look at it. I took it to the facility ( 1 hour drive) and they confirmed with the agency that I did work. After all that, they are still not paying me. Every week they tell me next pay. I WOULD NEVER RECOMMEND ANY HEALTHCARE WORKER TO EVER WORK WITH THIS COMPANY.

From the owner: Upscale Staffing, a premier healthcare staffing agency in Maryland, specializes in providing highly…read morequalified healthcare professionals to meet the dynamic needs of healthcare facilities. Our commitment to excellence ensures we not only place the best talent but also support them in thriving in their roles. Trust Upscale Staffing to deliver the right solutions for your staffing challenges.