I met Ben Phillips first thru a Hermon Economic Development Group which he'd attend after his busy…read moredays at his practice . It was thru this acquaintance that I came to be a patient in his practice and now my entire family is . All around great guy . Terrific dentist with truly state of the art technology at every point in his practice . Over and above the BEST dentist I've ever had and he's LOCAL and convenient! Staff very pleasant and accommodating- waiting area is extremely comfortable . Too bad I can't give 6 Stars as I would .

I am a patient with dental anxiety from past experiences. So when I was looking for a New Dentist,…read moreI was looking for an office that would help me with this when I came in to have any services done. Dr. Phillips is Terrific, Patient, Kind, most of all Understanding. He takes his time to make sure I am comfortable each step of the way with anything I may need done. He is so fast as well. His staff is so friendly and make me feel like family when I come in each and every time. I could not ask for a better dental office that takes such time and really care about the comfort level of their patience's. I highly recommend this office and they are now in their new beautiful building with state of the art equipment and services.

When I was growing up in the 60s and 70s, I had absolutely horrific experiences with multiple…read moredentists and so I naturally developed a deep seated fear of them. By contrast, this office was the opposite, and put me at ease simply by being extremely professional, cheerful, polite, and very skilled and competent. The dentist is fast, cheerful, relaxed, but the thing that was most noteworthy when I got a few fillings done was that I had literally no pain during or after and I'm a complete wuss when it comes to dental pain. I highly, highly recommend this office.

I hate going to the dentist but the care I received here changed my mind. I had a very through…read morecleaning and evaluation and left feeling like a new person. Everyone was patient, kind and very professional. I was called in for my appointment right on schedule, but once in never felt rushed.

AARP Delta Dental accepted. Initial charting and xrays 100% covered. Filling was covered at 80%…read moreleaving me with just $40 bill. Rolls up his sleeves and gets it done

r. Horowitz took X-rays and thoroughly examined my teeth when I came in experiencing extreme pain…read more He quickly recognized that I needed to be evaluated by an endodontist and made sure the proper steps were taken. After further evaluation, it was determined that the issue was nerve-related rather than dental, and that a root canal or surgery would not help. Instead, I was advised to see a neurologist. Thanks to this recommendation, I was promptly diagnosed with trigeminal neuralgia, and because it was caught early, I now have a strong treatment plan in place. I am very grateful to Dr. Horowitz and his staff for their care, professionalism, and commitment to making sure I received the help I truly needed.

Miscommunication with insurance lead them to send bill to collections instead of contacting us for…read morepayment. Refused to let us pay directly. Expect to be treated terribly unless you pay directly and at time of service.

This was the worst experience I have ever had with a dentist. I was happy to find a local dentist…read morebut it was a nightmare there. I was billed incorrectly for services I never knew would not be covered by my insurance, and when I called to ask why this happened, the office staff kept telling me I was wrong and that they could do nothing to help me. I really believe it is a money racket there, and the billing staff have NO clue what they're doing. No one cared about my concerns, and it was just a horrible experience.

Great experience! No numbing needed for my filling. Doctor…read moreHauge is thorough and kind.

I switched to Dr. Hague's office after I got sick of being constantly upsold for products and…read moreservices at my last dentist. The office is in a nondescript office building--not a dilapidated house! --with a modern feel inside the suite. The staff are super friendly and efficient, and all seem to love working there. Here's what impressed me: - Really quick intake with good communication. I got an appointment in less than a week. - Cutting-edge treatment options! For a developing sensitive spot on its way to bring a cavity, they used a new treatment, painting the spot with a silver compound that prevents bacterial growth. That means I might not need a filling down the road! - Laser dentistry! According to the brochure, some people don't even need any Novacaine because there's no pain with a more precise laser "drill." I haven't personally tried this yet, but I have nerves positioned in such a way that it's basically impossible to get me numb for a filling, which makes me really anxious about the dentist. I am happy to know I have that option if it ever comes to it. - No up-selling! I wasn't asked if I wanted a million additional cosmetic treatments, like teeth whitening, or special mechanical toothbrushes, etc. I feel like in the last few years, every dentist I've tried to go to has been heavy on the product and service add-ons, to the point where it just becomes irritating to constantly have to turn it all down. I like knowing that there are options if I want to ask about them, versus being constantly bombarded with unnecessary sales pitches. I'm so happy I switched dentists. The staff is great, the facility is modern and professional, they keep up with the latest methods in dentistry, and they don't go out of their way to make a stressful time worse.

Attentive front staff that understands my unique situation, with multiple cancer/pre-cancer issues…read more sometimes I have to switch out appointments. Dr. focuses on keeping my mouth, gums, and teeth healthy. Her ideas/plans and mine don't aligned sometimes due to my illness, There is a filling she has wanted to do, five times,but I've been too sick and too dehydrated. I appreciate her judgement, and that she respects mine. in 8 years I think I have seen 4 hygienists here, all great! Great place, great people, great vibes

Stopping by to show some enormous love to Dr. Nicole and staff. I can not thank you enough for…read moregoing above and beyond for my family no matter when or what! After talking with Dr. Nicole at 6 am mind you, she had my boy in her seat an hour later! She truly values her patients and patient relationships. Her kindness and patience and experience are top tier! I will forever be thankful for you ! Sending all my love and hugs to you all! So beyond proud of what you have built Dr. Nicole

My wife and I moved to the Bangor area a couple years ago and we were in search of a new dentist. I…read moream so glad we found Maine Family Dental. We both had dental work we needed to get caught up on after taking such a long break from the dentist. The staff are so easy to work with! They almost always call and get you in before your scheduled appointment. I look forward to being a long time patient!

I can't say enough about the high level of professionalism and Customer Service from Dr. Buxton…read moreand his staff. Recently a crown on my front tooth which was done 30 years ago cracked .. Maine family dental was able to get me in right away and replace the crown. It looks better than ever now. I truly appreciate all they have done for me and highly recommend them!

This is my 2nd ever Dental office & everyone here is so incredibly nice and professional, I feel…read morelike I've been a patient here for years and the work is always perfect. Highly recommend!

Big fan. I just switched dental offices here because I've moved to the area and wanted to be…read moreestablished as a new patient. Everyone was very kind and professional. My hygienist was phenomenal and provided a great experience - also she was hilarious. I found it interesting that x-rays were taken and a visit with Dr. Miller occurred prior to the cleaning, but it did not take away from my experience at all - it was simply different from my previous dental visit routine.