First of all, Dr Richards is a wonderful physician but as a business this practice is a disgrace…read more A year ago, they sold me very expensive hearing aids with three years of annual visits for maintenance. A year later when it was time for the first annual followup visit they just couldn't be bothered. They gave me an appointment and just before the visit they called and cancelled and rescheduled for a month later. After they did this three times I realized they had no intention of providing the service and I went elsewhere. I will dearly miss Dr Richards but no way will I go back there.

Great, quality care with a kind provider. Very knowledgeable. The office staff was courteous and…read moreexcellent location.

I've been coming to this office for a couple of years now. The staff is great and always very…read morehelpful with anything I need. When I started my shots, I didnt have to wait more than 15 min, in and out. I'm glad I returned to continue my shots.

BEWARE! I went for allergy tests and Dr Wein was quick to get through the appointment and spent…read moreless than 5 minutes with me. The nurse completed the testing and was very courteous. They do provide you with a patient portal, but you can't see your test results or send an email, so what is the purpose? I was then told I had to pay the full amount of +$700 before leaving, and they could not provide me with an itemized bill. My insurance covered approximately $670 so I had a small refund due back to me. Since I did not receive any communications or statements from the doctor, I reached out for a refund. I was told I had to wait until the following month for it to show up in their system. I called the following month, and they said the checks for the month were already done and mine would be processed the following month. Good luck trying to get someone live on the phone as calls usually go to voicemail without a name or phone number. I finally asked for the office manager, Chelsea, who was rude and full of excuses. Checks are only issued once a month, and she would make an exception to process a check the following Monday. It was not mailed out of their office until that Thursday. BTW, the doctor does not have voicemail, nor does he return calls. Giving this doctor a 1 star is 1 too many, he should get negative stars.

absolutely the best ! they cured my Tinnitus and Vertigo on the first visit…read more They give you time to answer questions and they provide superb service and they care.

Terrible receptionist and client service. Be sure to pay all your deductibles and residual balances…read moreas the receptionist will tell the lobby patients that you have a $4.72 balance from your last visit and refuse to sign you in unless you pay it upfront. LOL - are we that desperate! This is an exercise that would easily be remedied if you had proficient staff to handle this at visit exist while scheduling the next appointment. Wendy the office manager is no better at listening or showing empathy in charging a credit card twice in the same day! Most card companies and banks attribute multiple charges to fraud. Don't visit this office unless you can keep a credit balance on your account and you don't want to be humiliated or embarrassed by their reception team! This level of client service is laughable!

I chose Dr: Berger as my primary care physician when I relocated to Fl. Her staff was always kind…read moreand caring but I did not have the experience of being treated by Dr. Berger. During the year her staff seemed to dwindle down and I was left with Dr. Burger attending. My simple visit for a sinus infection turned into an unpleasant medical situation that Dr. Burger did not handle in a professional manner. I am thankful that I have found a competent primary care physician, and I do not recommend Dr, Burger.

Been a patient for three years and have never met her. I've never seen the same provider n twice…read more Seems like a high turnover of staff. With the exception of the medical assistant who takes you vitals, etc. staff is not prepared for your appointments. Last week they sent my meds to the wrong pharmacy. My insurance covers only mail delivery pharmacy and they sent it to a local pharmacy without telling me. I think this practice is a scam.

I have worked with physicians for many years. I found this office to be very friendly. I was taken…read moreon time. After seeing the doctor and his P A they were able to fit me in for a hearing test same day. Dr Lanza and is staff were informative and pleasant to talk with. The audiologist gave me all the information to take to the hearing side store

I have been seeing Doctor Lanza on a regular basis for my ears as well as my sons ears for over the…read morelast ten years. I had surgery conducted by Dr Lanza brought on as a 9/11 rescue team member. He recently conducted surgery on my wife in order to clear her sinuses and reduce migraines. Shes doing fantastic. He was there for every question no matter how serious or how silly. I would trust my life, my wife, and my sons lives in his hands any day. He has a great bedside manner, easy to talk to and empathetic to our needs and concerns.

The staff is friendly and my appointment was on time but be aware if you have a high deductable…read moreinsurance (FLB). It cost me almost $400.00 dollars for a 10 min. office visit. The scope is almost $200.00 to look in yiour nose for 20 seconds. This is with insurance. I got an extra bill from the Boca Raton office because Pt St Lucie office didnt bill enough. They squeeze you for a little more money. Call around for pricing if you have HD insurance.

Wish it were possible to give negative stars to ENT Hearing Associates of Florida. This, hands…read moredown, has been the worst medical experience I've encounter here in Port Saint Lucie. No one returns calls as they say they will and they just leave patients hanging without care. What happened to the oath doctors take (the Hippocratic Oath) that outlines their responsibilities to patients? Whether it be the classic Oath or the revised Oath, seems those at ENT Hearing Associates of Florida have either forgotten or did not take the Oath. I am saddened and appalled at the state of medical affairs there!

Completely unacceptable. Almost an hour waiting in the waiting room with barely any patients?? The…read moreoffice told me we only had one other patient ahead of us, just to be brought back and told by one of the lovely nurses that there were in fact three ahead of us. I told her I had to reschedule because I'm 37 weeks pregnant and have another doctors appt I have to make. She was very kind, other than her this place is disorganized and doesn't prioritize patient care, only how many patients they're able to see in a day!

Horrible experience at Pediatric Associates St. Lucie West. My one-year-old daughter's blood test…read morewas handled terribly, causing pain and scarring (photo after 3 weeks). We were promised results in five days, but after over a month of waiting and multiple calls, they finally admitted the doctor never placed the order, and the test was lost. This is the second time they have lost my child's blood test! Completely negligent and irresponsible. Avoid this clinic at all costs!