Unless you want to be robbed, NO NOT SHOP HERE. Robert Dyas not only charges you for things it doesn't deliver. It also refuses to reimburse you.
I complained about INCORRECTLY DEDUCTED FUNDS on 15 July. TWO WEEKS LATER I receive this response. Apparently it's up to me to chase them, rather than for them to return STOLEN FUNDS.
Dear Customer
Thank you for your email.
I would like to sincerely apologise for the amount of time is has taken us to get back to you.
Unfortunately due to the high volume in emails we would ask that if your query is still outstanding please can you call our Customer Services Service Team on 0800 707 6677 which is a Freephone number for a landline, alternatively you may call a landline number on 0191 600 0602 if calling from a mobile.
Again, we would like to apologise for the inconvenience this has caused, however to get a quick resolution calling our team would be the best option.
Thank you
Kind regards
Robert Dyas Customer Services read more