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    Robert Cross, DDS

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    11 years ago

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    Northern Westchester Dental Care

    Northern Westchester Dental Care

    4.1(41 reviews)
    0.3 mi
    Certified professionals
    Locally owned & operated

    Full disclosure we haven't even been yet but the new patient coordinator is not helpful. We're…read morepaying out-of-pocket. They want tens of thousands of dollars we've always had problems with our teeth it's genetic and during the pandemic we both got pretty depressed. We don't like looking in the mirror so much unlike some people we know. Went to another dentist and ended up taking out insurance for the to the tune of about $65 a month. Then that Dentist tried to keep our $70 refund! Are you effing kidding me us? We knew immediately when the new patient coordinator said she would check to see if they took our insurance that they did not! Why can't they just do it as a courtesy considering we're paying out-of-pocket and you're gonna make us do all that paperwork? We just got through fighting for our rights to get certain entitlements that we have been on forever and if it had not been for Legal Services Of Hudson Valley we would be homeless! We're very tired of fighting with anyone or arguing with anyone for no reason at all. So we haven't been yet and if anybody has any information to tell us, please do. We want to be actually put to sleep because our teeth are in such registered shape and we blame ourselves and the fact that the pandemic shut down everything for over two years. We used to go to yoga right down the street three times a week and now we don't do anything but lie around in pain. We truly don't understand and maybe after we talk to the doctor, she or he will make them put in for the insurance that we've been paying for since last April on a regular monthly basis we didn't realize that the last Dentist we saw had his secret plan in place to shunt us off to a Sedation Dentist, which we had never even heard of! We would never have taken out that insurance had we known of his secret plan and no, we're not gonna tell you his name. You guess. Look at our ratings and you'll be able to figure out who it is, but we don't want to start a war. Dentist are pretty much nuts in our opinion. They're nuttier than any other fields that we can think of that's because everyone scared to go to the dentist because it hurts so much. We told that Dentist that pond us off to a Sedation Dentist this information immediately. Apparently that was enough to offend him, or whatever happened in his mind, we're not sure, but it doesn't seem right.

    I've had care from both Dr. Dana and Dr. Seth. I can't say enough positive wonderful things about…read moremy experience. Their entire staff are professional,understanding and kind.

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    Yorktown Oral & Maxillofacial Surgery - The complex where this beautiful office is located.

    Yorktown Oral & Maxillofacial Surgery

    3.9(7 reviews)
    4.2 mi

    The staff is approachable and friendly; Dr Vakkas amazing, he educates when he talks, and he…read moreexplains everything that will take place during the procedure. I was impressed with his work. I had a tooth extraction and it was fast, and painless. I am already recommending him to my neighbors!

    My 17 year old daughter was referred to Dr Vakkas to have a wisdom tooth removed. The office staff…read morewas pleasant and the referral came from a dentist friend. That said, it was clearly all about money, not service. I am not qualified to judge the quality of the surgery he performed. We will find that out in the future from our dentist. What was unsatisfactory was his beside manner and surgical approach. While I was in the office, he was perfunctory, as in rude to use the word my daughter used. Not comforting or pleasant. When my daughter came out of the treatment room quickly (about 10 minutes), I asked her about her experience. Apparently, Dr. Vakkas used Novocain but did not wait for it to take effect so she would be numb. She experienced lots of pain. We had chosen to use oral sedation, not IV. I have had two similar surgeries, I had no sedation, just Novocain and experienced no pain. He did not seem to care about her discomfort. When he completed the surgery, he just walked out without saying anything to her. Not the way to treat any patient, never mind a teenager. Needless to say, we will not be returning nor recommending him.

    Robert Cross, DDS - oralsurgeons - Updated May 2026

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