I needed a root canal done extremely last minute before an international trip, and the entire…read moreexperience exceeded expectations. He went out of his way to accommodate my tight timeline and the financial aspects as well. The doctor made me feel comfortable and at ease the whole time. I was nervous, but his calm, friendly energy and sense of humor really helped, and I always felt safe in his care. He was thorough and attentive, making sure everything was done properly--including the temporary seal so I could travel comfortably. The dental assistants were also incredibly sweet and supportive, which made the experience even smoother and more reassuring. Overall, truly above and beyond care during a stressful situation. I would highly recommend him and his office without hesitation.

A few months ago, I had trauma on my front tooth and needed to get a root canal because tooth was…read morestarting to discolor from the dead nerves. I had never gotten a root canal before and was feeling really nervous, especially because I was in the early days of pregnancy. Dr. Forghani took the time to answer all of my questions and talked me through all the pros and cons of doing it now vs. waiting. I've never had a dentist (yet alone any doctor) spend that much time with me prior to a procedure, and I felt so much more calm because I trusted him. The procedure itself was relatively quick and the only painful part was really the numbing shots on both sides. After he thoroughly removed the dead nerves, my tooth already started to come back to its normal color and with a bit of bleaching, it almost looks normal now. This was honestly the best experience I could've ever asked for and I'm so grateful that Dr. Forghani was my doctor for this. He's not only a talented doctor but is also an incredible human -- he's kind, empathetic, and thoughtful. You will be in great hands under his care. Thanks to Olivia, Tamar and other staff for their exceptional service as well.

I was referred here by my previous dentist to get a CBCT scan for further diagnosis. I brought my…read moreprevious diagnostic notes with me. I have visited multiple dental offices in NYC before, and this was by far the most unprofessional experience I've had. A young assistant took me in and told me new x-ray needed to be taken. She seemed inexperienced and struggled to position the sensor in my mouth, she attempted to place it over 10 times, and each attempt was very painful. At no point was I given a lead apron for radiation protection. She took about 4-5 x-ray shots without getting a usable result, then a more senior staff member came in to help and took another 3-4 shots. They then determined the equipment was malfunctioning and moved me to a different room, where they took 3-4 more shots. When I asked whether it was even safe to take this many x-rays in one day, the senior staff just said the equipment couldn't produce a clear image. When I mentioned I'd never experienced anything like this at any other office in NYC, she responded sarcastically, "Oh really? Then you have to take a CBCT today." What's more puzzling is that the dentist only came in to look at my case after the CBCT scan was done. If a CBCT was going to be required regardless, I don't understand why I was put through so many rounds of x-rays beforehand. I have no complaints about the dentist herself. But the lack of professionalism, patience, and basic safety protocol (no lead apron) from the assistants made this an extremely uncomfortable and concerging visit.

Dr. Tam was thorough and took the time to explain my situation and answer my questions. My case was…read morecomplex, which is why I sought a specialist. After reviewing X-rays, a CT scan, and performing a probing test, he suspected a possible fracture and said he wasn't confident he could achieve a better outcome than the first root canal (which was done by a general dentist). My gum had a deep pocket and bone loss that he described as J-shaped. He explained this raised concern for a possible fracture. Later, from my own research, I found that J-shaped bone loss can sometimes have other causes as well, not only fractures. Because of that, he recommended extraction. At the time I trusted his judgment, but after extraction I was informed there was no visible fracture. I deeply regret not seeking additional opinions before proceeding. I would have appreciated a clearer discussion of all options up front, for example: (1) retreatment, (2) attempt retreatment and extract only if a fracture is confirmed, or (3) proceed directly to extraction. Also, I arrived on time but waited about 45 minutes past my appointment, and I had difficulty reaching the office by phone and email. Overall, this was a painful experience for me. If you have a complex case, consider getting second or third opinions before making an irreversible decision.

I cannot recommend Dr. Lauren D'Elia highly enough. I was referred to her after developing a severe…read moreinfection from a previous root canal that left me in tremendous, unbearable pain. From the moment I arrived, I knew I was in expert hands. Despite the complexity of an infected root canal, Dr. D'Elia's calming demeanor and empathetic chairside manner immediately put me at ease. She is incredibly thorough and took the time to explain the imaging and my treatment options without any pressure. Her clinical skill is truly phenomenal--she was able to resolve the infection and treat the tooth with such precision that the relief was almost immediate. If you are dealing with dental pain or need a specialist for a complex root canal, Dr. D'Elia is the one to see. She is a board-certified professional who truly prioritizes patient comfort and high-quality care. Thank you, Dr. D'Elia, for saving my tooth and finally getting me out of pain!

I had a fantastic experience with Dr Lauren D'Elia D.M.D. She sorted out my root canal in one…read moretreatment. She was phenomenal. Can't recommend her enough. Thank you

Dr Vivian Graham was incredible. Her presentation coupled with her talent go unmatched!! I am a…read moremedical professional recommended to Dr Graham and kind of know the in's-and-outs of medicine and Dr Graham surpassed every expectation!!! Bravo!! Dr Howard Dinowitz

I was promised phone calls with total cost before my appointment which never happened. Also no one…read morecalled letting me know there would be no doctor the day of my first visit so it was cancelled. The second attempt and I waited for an hour and a half in the office when they came in and asked me if I'd like to reschedule or "wait for the scanner to be fixed"? Really? Add to the mess the rudest, most dismissive office manager I've ever encountered. She wouldn't return my calls and when I finally spoke with her she spent the time loudly talking over me. She was fixated on repeatedly letting me know all conversations are recorded therefore wouldn't listen to my timeline of events. A recorded phone call isn't the full picture and as a manager you should want to know where and how the ball was dropped. Two and a half weeks later and my dentist didn't receive the report, I didn't receive a receipt for the money I paid until I reached out to ask for it (even though I was told it would be sent digitally). I received a breakdown from my insurance stating I owed an additional $200 plus dollars. My dentist had to call them to get that waived. I had no issue with the doctor, she was pleasant and professional. The management is beyond lacking, sloppy and unprofessional. I'm sure there will be a lame response from them citing a miscommunication- save it.

Dr. Baer was ABSOLUTELY terrible. I went in for a toothache which was either going to result in a…read moreroot canal or a wisdom tooth extraction. Firstly, he was EXTREMELY rough with the way he handled the tools in my mouth. I've been to other dentists. They don't make you feel as if you're a dead frog being dissected by a 5th grader for his science project. After the xrays, he said it's a problem in my wisdom tooth and the options are limited, but he can try with a partial root canal that same day. He immediately injects me with numbing medicine and a few other shots which I was not told about, sticks more tools in my mouth, and after a lot of pulling, he says "Actually I can't do this." EXCUSE ME? You have already injected me to prepare me for an OPERATION and IN THE MIDDLE of said operation, you take back your words. He is utterly incompetent and unprofessional. When the x-rays went back to my actual dentist, I was told I need a simple wisdom tooth extraction, not a root canal at all. I am horrified. Absolutely horrified. I'm not in a third world country. I expected to be treated better by a medical professional. No communication. No care.

While the doc is good, his office staff (Hanna) is horrible. She files the wrong claims with…read moreinsurance, hangs up on calls in between, doesn't pay attention to discuss the problem, very rude and fake person. My experience was extremely bad to deal with this lady. As I maxed out of my insurance and had to go for a root canal treatment, Hanna suggested that if I come to their office doctor may give me some discounted price for the service, however once i was there, they refused any such provision. They are actually charging me more than the prestimate they gave me for the service. These people are rip off. I would not recommend you this office for Dr Baer's services.

Love Dr. Hanna and Dr. Perle. Dr. Perle takes care of my teeth while Dr. Hanna handles my…read moreInvisalign. Both are very thorough at explaining teeth related issues without judgment. And they're a good walk from home. So it's nice to walk rather than drive.

From the owner: Our dental team is one of the most experienced and knowledgeable in Jersey City and Tinton Falls…read more We work hard to make sure that your visit runs as smooth as possible and that you receive the utmost in care. We truly enjoy seeing a smile on your face as you leave our office.

I've been at Dr. Orlando's office when their practice was in-network, out-of-network, and even in…read morethe period of time when I didn't have any insurance at all. Doctor have high work ethics (he talked me out of having a procedures I was considering, saying that they wouldn't have a long-lasting effect), is forthcoming when it comes to treatment options and pricing, and have a very positive attitude. Just to give you an example of attention: I once emailed the office a question during their non-business day and wasn't expecting to get a reply until next day. Surprisingly Dr. Orlando answered from his email the same evening with a detailed response. It was my first email and I wasn't even a client there. tl/dr: Dr. Orlando is truly amazing. P. S. As another reviewer mentioned (and I fully agree): the best dentist I ever had!

Dr. Orlando is the best dentist that I have been to. He is incredibly thorough, doing all the…read morecleanings himself. He takes the time to explain things, and he will work with you to provide the appropriate level of care for what you are looking for. I have referred at least 5 of my friends to Dr. Orlando as well, and every one of them has come back and told me how happy they have been with him. Really, I can't recommend him enough. You won't be disappointed!

I was searching for a new dentist and my friend was raving about this location so I decided to make…read morean appointment. Wait time was very short, 10 minutes after I checked in my name was called. Maria was such a sweetheart she explained the type of X-ray I needed. Besides the fact that everything in this world is expensive, my insurance did not cover that specific x-ray. Dipali was very helpful with approving a split payment. Delkis, the payment coordinator was very helpful as well as knowledgeable She explained what my insurance covered and what my options were for the balance due. Doctor Payal was thorough and helpful.

I had cavity re-filled and have problems with it since. I wish I would have went to a different…read moredentist.

Today was my first visit to Lotus Smiles. Having moved to Jersey City a few months ago and gone to…read morethe same dentist my entire life, I was a little hesitant about finding a new office and wasn't sure what to expect. Fortunately, my experience exceeded all expectations. From the moment I walked in, I was warmly welcomed by the staff and even given a tour of the office, which immediately made me feel comfortable and at ease. I went in for my annual cleaning, and the entire visit went smoothly. A special shoutout to Ed, who was incredibly personable and took the time to educate me throughout the appointment. His professionalism and friendly demeanor made the experience even better. I'm already looking forward to my next visit and would absolutely recommend Lotus Smiles to any friend or neighbor in the area.

This place is genuinely terrible, and at this point I would strongly recommend people in Jersey…read moreCity look elsewhere for dental care. Every visit feels like a sales pitch where they try to upsell you on additional services and procedures. Going here honestly feels more like being pressured at an auto repair shop than being at a dentist's office. I continued going mainly because it was convenient and close by, despite consistently leaving frustrated after appointments. The final straw was when I had to cancel an appointment because of a family emergency, and months later they informed me I owed a $50 cancellation fee before they would see me. I paid it because I was already there for my cleaning, but I knew at that moment I would never return. What really pushed this over the edge was that just a few weeks later, my partner had an appointment there and the office called the same day to cancel because one of the dentists had a medical emergency. Apparently emergencies are understandable when it affects them, but not when it affects patients. To make matters worse, they recently sent an email announcing they now require deposits to book appointments because of patient cancellations. I have never encountered another dental office in Jersey City doing this. There are plenty of other dentists in the area that treat patients with more respect and have policies that don't feel so hypocritical. The only reason this isn't a one-star review is because they once gave me a free electronic toothbrush during a promotion. Thanks for that, at least.