Excellent experience at this dental clinic--now owned & run by the private corporation "The…read moreSmilist," which clinic is located in the TollBrothers' Shipyard complex in Hoboken, where 12th street runs down to the Hoboken waterfront. First, let me start out by saying that my family (back in Seattle) has a bunch of dentists, doctors, and dental hygienists in it...and I've been in and out of dental chairs as dentistry has evolved and become more high tech. I am probably one of the older patients--an attorney who MUST have nice-looking teeth to work. (Nobody wants their attorney to have crooked or rotten-looking teeth--right?) So, a lower veneer popped off when I was flossing. This Smilist Clinic was able to fit me in the very next morning and the dentist--Dr. Jim and her assistant--took a big chunk of their lunch hour to address my needs. I was especially impressed with Dr. Jin for a bunch of reasons: (1) seems very committe to EXCELLENCE in her profession; (2) takes time to clearly explain to the patient (me) what's going on...and why she is making a particular recommendation; (3) totally agreed with me about some aesthetic points...and explained why she agreed. (She wasn't agreeing with me to please me...but to tell me why a particular treatment plan (which has multiple phases since I need implants in the back) was wise and sound. She was GREAT....and honestly I am super picky when it comes to dentists and doctors. I am not that easily and positively impressed. Front desk people were accommodating, friendly, excellent communicators. Most professionals would LOVE to have such smart, and gracious, and tri-lingual folks like Wallid and Stephanie at the front desk of their office. I live very close to this dental clinic in Hoboken--so I don't have to worry about driving their and finding parking. If you are coming from outside of Hoboken, you may have to park in a garage...but I can tell you (as a tax attorney) that kind of expense can usually be deducted as part of your medical expenses... Call for info on parking. But in terms of QUALITY of CARE--I'll let you know...but my impression since Smilist bought the longtime dentist's family practice, Dr. Jin is AAA+++ The Smilist corporation and her patients are lucky to have her... All the assistants were great too... Especially that one who is born and raised in Hoboken....Daniella?? Highly recommend this clinic...

Showed up for a confirmed appointment, only to be turned away without notice. My wife had submitted…read moreID and insurance in advance, but the front desk staff, Stephanie, said the appointment was cancelled. When asked why it wasn't updated on Zocdoc, she claimed they couldn't cancel there because it required too many questions--an excuse to avoid responsibility. We were never properly notified. Stephanie mentioned a voicemail asking us to call back depending on our issue, but she never followed up or said the appointment was cancelled. This is despite us sending them emails and communicating on Zocdoc with required documentation, providing ample channels for communication. We arranged childcare for our infant to attend. Despite the effort we made, Stephanie was unapologetic and dismissive, offering no help or acknowledgment of the disruption. We were never seen by the doctor, so this review does not reflect on him. But if a clinic refuses to communicate through the platform they use and shows no courtesy to patients, they should not be on Zocdoc. Avoid this practice.

I hadn't been to the dentist in a while, and was nervous about going. However, I'm glad I went to…read moreJersey City Dental. I needed a deep cleaning and a root canal plus crown. My experience has been pleasant thus far - Kristen (Kristin?), the dental hygienist, was nice and made me feel comfortable; Dr. Ciardiello did my root canal and crown, and I had no issues. Kristen and Dr. Paek squeezed me in for a couple of fillings while I was there - this saved me an extra trip! Overall a 5 star experience for an annoying necessity in life.

I strongly caution anyone considering this office. My experience was marked by a consistent lack of…read moreprofessionalism, poor communication, and what felt like deliberate lack of communication around costs. I scheduled a root canal consultation and 3D scan over the phone, provided my insurance information, and was asked to arrive 20 minutes early to discuss details. Upon arrival, the front desk staff were visibly distracted -- chatting and laughing among themselves -- and barely acknowledged me. I had to stand up multiple times to ensure I hadn't been forgotten. No one communicated an estimated wait time, and after 40 minutes, someone finally brought me to the back. Dr. Higgins briefly examined my mouth and recommended a 3D scan. I asked about the cost before proceeding -- both he and the assisting nurse failed to answer. After the scan, I was placed in a treatment room where a staff member, Sandy, presented me with a tablet to sign for nearly $2,000 in charges -- without Dr. Higgins having reviewed the scan with me or discussed any treatment plan. When I expressed concern and asked to speak with the doctor, Sandy appeared annoyed but left to retrieve him -- only to return alone and hand me the tablet to sign again. I refused to sign. Dr. Higgins eventually came in. I asked to review the scan together and hear his clinical assessment. He was unable to pull up the scan on the in-room computer where the root canal would've taken place and had to seat me in an outside chair to view it. The actual consultation lasted approximately five minutes. When I asked about next steps -- specifically the cost of a crown, which I learned would be performed by a separate dentist, Dr. Paek -- Sandy initially told me she couldn't provide that figure because it wasn't currently on my dental plan. Only after I pushed back did she produce a total: nearly $4,000. I asked to speak directly with Dr. Paek to discuss the crown before making any decisions. Sandy assured me I could, and had a nurse escort me to the front desk. There, three staff members sat in front of their computers staring at the schedule screen -- no movement, no eye contact, no acknowledgment as I approached and spoke to them. I paid the $385 I was told covered both the consultation and the 3D scan, and was informed the scan would be shared with me digitally. When I asked about speaking with Dr. Paek, I was told he was with a patient. I said I was happy to wait, and one of the front desk assistants -- without looking up -- told me flatly that he would be busy for an hour and a half. I left without having spoken with him. About an hour after leaving, I received an email stating the office had "graciously waived" the $250 3D scan fee -- implying I still owed it. When I returned to clarify, I learned that the $385 is a standard consultation fee alone for Dr Higgins, and the $250 is a separate, additional charge for the scan -- the opposite of what I had been told at checkout and I could've had this cost before any consultation and scan was done, and would've chosen not to do it. The lack of upfront cost transparency, the pressure to sign financial agreements before any clinical discussion had taken place, and the consistently dismissive attitude toward a patient's reasonable questions were deeply concerning. At every touchpoint -- from the front desk, to the treatment room, to checkout -- staff showed little regard for clear communication or basic courtesy. This office does not appear to prioritize patient trust or experience. I do not recommend it.

Today was my first visit to Lotus Smiles. Having moved to Jersey City a few months ago and gone to…read morethe same dentist my entire life, I was a little hesitant about finding a new office and wasn't sure what to expect. Fortunately, my experience exceeded all expectations. From the moment I walked in, I was warmly welcomed by the staff and even given a tour of the office, which immediately made me feel comfortable and at ease. I went in for my annual cleaning, and the entire visit went smoothly. A special shoutout to Ed, who was incredibly personable and took the time to educate me throughout the appointment. His professionalism and friendly demeanor made the experience even better. I'm already looking forward to my next visit and would absolutely recommend Lotus Smiles to any friend or neighbor in the area.

This place is genuinely terrible, and at this point I would strongly recommend people in Jersey…read moreCity look elsewhere for dental care. Every visit feels like a sales pitch where they try to upsell you on additional services and procedures. Going here honestly feels more like being pressured at an auto repair shop than being at a dentist's office. I continued going mainly because it was convenient and close by, despite consistently leaving frustrated after appointments. The final straw was when I had to cancel an appointment because of a family emergency, and months later they informed me I owed a $50 cancellation fee before they would see me. I paid it because I was already there for my cleaning, but I knew at that moment I would never return. What really pushed this over the edge was that just a few weeks later, my partner had an appointment there and the office called the same day to cancel because one of the dentists had a medical emergency. Apparently emergencies are understandable when it affects them, but not when it affects patients. To make matters worse, they recently sent an email announcing they now require deposits to book appointments because of patient cancellations. I have never encountered another dental office in Jersey City doing this. There are plenty of other dentists in the area that treat patients with more respect and have policies that don't feel so hypocritical. The only reason this isn't a one-star review is because they once gave me a free electronic toothbrush during a promotion. Thanks for that, at least.

Unethical billing practices!…read more I received treatment in February and insurance coverage was all satisfied and my out of pocket was paid and good to go. They called 6 months later stating there was an issue with the coverage and now I owe an additional 500$ out of pocket and it will shortly go to collections due to the timeframe. Save the trouble and don't go here. I should've paid more attention to similar reviews stating the same tactics. Please avoid this place if you can.

$2,000 Unexpected Bills and Lack of Transparency…read more Avoid this clinic. There are numerous reports of patients facing unexpected bills, even after the office made it seem that everything was resolved with insurance and payment. In April, I had my teeth extracted by Dr. Isabelle DeMatteis. This clinic was everything I did not expect as a patient. As a patient, you trust that the office will care for you, and this includes making sure you can afford the treatment. I read the reviews and felt hesitant, but I decided to trust the clinic because many times I asked about my treatment, and they made me believe it could not cost more than the amount indicated, as they were handling the insurance. Now, I completely regret not listening to other patients. From what I see in reviews, the clinic has a pattern of sending unexpected bills after treatment has already been completed, which leads me to believe that the office has little interest in giving patients information on how to get an accurate quote from insurance regarding the cost of treatment. I only confirmed my appointment after receiving the treatment plan, trusting that the office had checked with my insurance as I was told. At no point--neither in person nor via message--was I informed that the final cost could be so drastically different, or that I might need another prior authorization. At no time was I advised to check with my insurance or request a prior authorization myself. I ended up being charged over $2,000 for two wisdom tooth extractions. I had this treatment because of pain, and I feel shocked and misled--I believed I was being properly cared for, and now I feel deceived. Where are Dr. Paul Calat and Dr. Michele? It seems that the dentists at this clinic are not at all concerned with the many negative reviews from patients who felt misled by the office. Clear communication and guidance regarding insurance and costs would go a long way toward preventing unnecessary stress. I am taking steps to understand my rights as a patient. If you feel the same way, I encourage you to do the same. And if you haven't become a patient yet, find another office--protect your health and avoid unnecessary stress.

Love this place. Have been going for years and always look forward to coming here…read more The techs are kind and thorough and the dentist doesn't make you feel rushed.

Lovely staff, super talented. Very helpful and informative with regard to the ingredients in the…read morelotions and oil they use :)

Very great patient care, clean facility, and friendly staff. I highly recommend if you're looking…read morefor top tier experience!

Hands down the best dental office I've ever been too! Great experience from the moment I walked in…read morewith the most friendliest receptionist I ever met to my appointment with Regina, who is the most amazing hygienist I ever had!! Couldn't recommend this office more!

On July 30, I came to Vita Dental Arts at 121 Newark Avenue in Jersey City for a tooth that had to…read morebe refilled since the old filling was dissipating leaving a gap between teeth and food getting caught there. So a new filling had to be installed. Dr. Vitaliy Valyuk, the stellar dentist, performed the task. I trust his good work and I am happy with the results. Kudos of course goes to Dr. Vitaliy Valyuk, as well as Dr. Viktoriya Valyuk, Maria, Anna, Julia and Marina, as they are one excellent dental team.

Went to Vita Dental Arts as the first dentist I've visited in 6-7 years. Was nervous, but Viktoriya…read moreand the other dental professional who did my teeth cleaning were extremely professional, effective, and personable. They spent so long catching me up on my annual check ups, and explained every step of the process. Any moments of discomfort were immediately addressed and remedied. You can tell that everyone here cares for their patients, from the employees at the desk to Viktoriya herself. Great location right next to the Grove St PATH station! Will definitely continue to rely on Vita Dental Arts as my primary dentist.

As someone afraid of going to the dentist until I couldn't postpone it anymore, I am glad I found…read moreJC Dental and Implant Studio. The team is all top-notch, very professional, and very organized. Since moving to this area, I am glad to have found a place that accepts my dental insurance. I had a favorite dentist in NYC, and I prefer to get dental services locally. JC Dental is close by and near Grove Street. I have had dental cleanings and implants. OH MY GOSH! This implant is not painful at all. The dental surgeon has blessed hands and is very skilled.

"I have had an amazing experience at JC Dental. The team is great and you are in good hands with…read moreevery doctor and hygienist. I had a handful of procedures (crowns and implants) and I have been really impressed by their professionalism and friendliness. They're always checking and no details are left unattended. Special thanks go to Dr. Pham, Dr. Zoey and Dr. Lee. I I highly recommend JC Dental & Implant Studio."