One of my favorite venues in Boston. Definitely gives the true concert experience vibe (first come first served on best views but that's not to say that you won't be able to see from anywhere you stand) Love the flexibility of moving between upper and lower levels Acoustics great. Overall facility great. Love the railings and small tables for standing on the upper levels Bathrooms are decently clean. The only reason I took a star away is because the venue is tough to get to without driving. read more

Roadrunner - View of Chelsea Cutler from top balcony level - A concert venue features a stage with multiple performers and bright, focused stage lighting. The audience is densely packed, facing the stage, with some raising their hands. The stage has a digital screen and various equipment, indicating a live music event. - Performing Arts Near Me - Boston, Massachusetts

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I just went here for the first time, and it was a great little concert spot. The Roadrunner is general admission, so it's one large open floor divided into two tiers, which is nice, because you can hang in the back or off to the side and still see and hear everything. It wasn't overly crowded at the show I went to, so my friend I had plenty of space to move around. To get inside, you have to go through several checks: An ID check, a metal detector, and a bag check. However the staff moves you through quickly. The bar, although, expensive was never crowded. You could walk right up and get your drinks. The bathrooms were a little confusing. It just said, "bathroom," so I assumed they were all gender neutral but then they had a staff member stationed there pointing one way or the other so I don't know. I'm fine with gender neutral bathrooms but maybe Boston is still dragging their heels on committing to it. Overall we had a good experience, and I would definitely go see another concert there again. read more

Roadrunner - From the Belle and Sebastian concert June 2022. View from the back of the lower level. - A concert scene shows a band performing on stage with multiple musicians playing instruments. The stage background displays a large, colorful polka-dot pattern. Stage lighting includes various colored spotlights directed at the performers. The audience is visible in silhouette in the foreground, watching the performance. - Performing Arts Near Me - Boston, Massachusetts

Had a great time seeing "Goose" at the Roadrunner in Boston on Thursday, March 23, 2023. Nice area for a new music venue. Plenty of parking around & not too hard to get to. Roadrunner has everything you will need. 2 levels, good amount of bathrooms, friendly staff, lots of options at the bars and a big open space to enjoy the show. This one was Sold Out and most areas get packed in but if you don't mind being in the back some or off to the side you can get your elbow room. The sound is better in some areas than others but that's the deal with all music venues. Highly recommended, thank you to Roadrunner and of course Goose, see you again soon in San Diego. read more

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What a great venue. The sound was great, food was solid, drink selextion. Loved the private lounge. Worth $50

I can't believe this venue only has 3.5 stars on Yelp. This is one of my favorite venues in the Boston area. It has a large floor space for those who like to get down and an upstairs area with these block-like things that you can stand or sit on. As someone who is super short, I find that this venue has lots of places for me to stand and see the stage perfectly. There are bars on both floors. One thing to note is that cell service is not great so make sure you don't lose your friends (or plan on a meeting spot if you get separated!) read more

Great concert venue with fantastic acoustics - standing room only. Several parking garages are close by offering event parking so parking is fairly easy. read more

My favorite live music venue. Big enough to attract good shows and small enough to feel intimate. It is standing room only and you are basically in a giant pit, but for me that adds to the concert experience! Bar is over priced but they offer lids for mixed drinks to avoid spills! read more

We only went to one show here but the venue was comfortable and easy to navigate. We had a great time the venue was small enough that it was a great view no matter where we ended up and best of all- the bathrooms were clean! read more

This was the absolute worst concert experience I've ever had. I waited 45 minutes outside before being shuttled into the venue. At the end of the concert I waited another hour to get my coat while staff screamed and cursed at everyone in line. Will never attend or recommend this venue in the future. read more

I just had a horrible customer service experience with Roadrunner. They misrepresented event information online and I ended up purchasing tickets to the wrong show. I realized this the next day and called immediately to see if I could get a refund, or transfer to the show I wanted to go to, or even get a credit. The rudely declined all options and said all sales are final. I go to a dozen shows a year as do a lot of my friends. I'll be sharing this story with them all. Poor form. Truly poor, poor form. Not a smart business model to disrespect and alienate your most loyal customers. read more

I'm so glad I finally got to check out Roadrunner, the new venue that everyone's been talking about. I went this week with my boyfriend to see The Shins concert and had an excellent time. The venue was good-sized, and I appreciated that they didn't overpack it--it was definitely full, but we felt like we had plenty of space to maneuver around people. Acoustics were good, no issues there (puts the acoustics at the Agganis Arena to shame). The location is phenomenal in terms of access, it's so easy to get in/out before and after the show, and the parking garage is very close (massive step up from House of Blues or Leader Bank Pavilion in this regard)! I thought the bar, bathroom, and the merch stand were all accessible and well-oriented. Cons: - No re-entry... we bought memorabilia and then we weren't able to bring it back to our car. Super annoying. This isn't entirely surprising/unique though. - NO SERVICE OR WIFI. Ok, this is a problem. Not a single person that we talked to had cell service, and they don't offer any way to connect your phone to WiFi?! It's 2022, that's ridiculous. Luckily we were able to find each other again eventually after getting separated. I'm sure that's not always the case though. Overall, I enjoyed the experience. I will definitely come back in the future, but ideally not until there's some way to connect to signal and/or wifi. How are you supposed to find the people you came with if someone goes to get a drink or uses the bathroom and can't find you? Or what if you are trying to meet up with friends when you get there? *Maybe* if you could leave the building to use your phone it would be alright, but since there's no re-entry, that's a no go. Not being able to reach people on your phone to coordinate is not good! read more

This place is so big. Plenty of close parking, and sound and views were great. All the staff were great, kind. The place is so clean, and well organized. No longer fighting Fenway traffic! Great idea. read more

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Big weird sterile listless box of a box. Devoid of any intrigue, character, or decor. Really quite the stupid lame major project, especially given the insanely inefficient and outrageous bottleneck for entry/exit, bit people AND vehicles. The idiots who developed this project really fucked up big on this one! Shit for cell signal, and the acoustics arent event good. Two stars cuz they do trick big acts into actually playing this dump. Figure it out. read more

Sound quality was not as good as I expected for a new venue. Wish they put money into the sound system. Considering i paid way too much for a ticket, most likely, I will try one more concert. If it still stinks, I will never return. Also, a major issue is NO FREE STANDING WATER. It would be in their best interest and a good business decision to have water fountains. It is better for people drinking and being drunk. Only CANNED water. Eww... every concert venue has FREE water. Great staff.... read more

We attended the FKJ show at the Roadrunner - outstanding show and a truly nice venue. Plenty of bathrooms, very pleasant and helpful box office staff, security and bar staff. The sound system is off the hook and the sight lines are great. The only hiccup was a new staff member who specifically told us we could watch from an area on the balcony when we first arrived (right as the doors opened) but then changed her mind just as FKJ showed up on stage an hour plus later...after the place was packed. Everything was remedied by a wonderful box office worker who was very pro active, fair and redefined good customer service. We drove 4 hours to see the show and would absolutely go back to the Roadrunner in the future...if that box office worker hadn't intervened, this would have been a very different review. As stated elsewhere, you get zero phone service unless you stand at the window and even then it's sketchy, so getting an Uber set up can be tricky. That and the new staff (and her supervisor who offered no useful assistance) aside, it's a great place. read more

The sound of the electric hand dryers from the back restroom is so loud that the performer even commented on it multiple times and rolled his eyes during a quieter song: very poor design! read more

have only been here a couple times but i loved it. the setup was done thoughtfully as to how people would need to move around and theres so much space but youre still never too far from the stage read more

Roadrunner - khruangbin - A concert scene with a stage illuminated by purple and pink lights, including multiple spotlights and disco balls. A musician is playing guitar on stage, with an audience visible in the foreground. The lighting creates a dynamic atmosphere typical of a live music venue. - Performing Arts Near Me - Boston, Massachusetts

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i've been to roadrunner maybe half a dozen times or more since it's opened. the venue is fine, audio quality good, bathrooms are clean. the line to get in usually wraps around the building for sold out shows but security isn't particularly slow. coat check is digital which takes longer than cash, and took 45 minutes of a 3 hour show for a show in the winter. Bar prices are fine, and you can always go upstairs if there is a line. During an acoustic set at a Faye Webster show the staff had their radios extremely loud which detracted from the intimate, quiet set. no medical or safety emergency was happening from what i could tell, they could have considered turning them down during that part. i'm writing this review because last night i watched as security and the custodian stood by as people walked through a biohazard (vomit) in the floor and did not clean it up. they did not shine a flashlight on it, stand around it, or put cones around it to avoid people from walking into it. just watched as people stepped through it and spread the mess. i asked staff near by to clean it up; they told me to shut the f up. not to mention the complete lack of cell service, so try not to lose your friends. i have a show here in may, i hope no other artists i enjoy book this venue as the staff is careless and inconsiderate. read more

I just left Tevo Lo show tonight. Terrible venue. It looks new and that's it. No coat check and bag check No re-entry No Wi-Fi No signal inside Drinks are overpriced read more

I was there for Tegan and Sara 9/22. I wasn't loving the service fee and know they all do that. Seated tickets were rare, as it's mostly open area standing which I had never experienced. Some shows i canceled after seeing the total price. The sound is great, and I enjoyed the band plus Carlie Hanson who I wasn't familiar with. Setlist.com is a good tip to get an idea of which ones they play, with a link to videos. It's weird that the bathrooms are co-ed but I'm not in the age demographic. All in all I would go back. read more

great building and staff, almost anywhere you are at (balcony, all the way at the back, or general admission) is a great view. one star off because when someone passed out it took about 3 minutes to get the attention of staff but after they were prepared and almost everyone who needed waters got it and if someone passed out they had it figured out quickly after read more

Been to many shows and this venue ranks #1 in intensity of their pat downs and I gather 45% of the headliners attendees were outside not allowed re-entry. Sorry Clozzee... this venue stinks read more

TERRIBLE acoustics, draconian no-bag policy with no alternative means you have to ditch your backpack somewhere, $6 waters, garbage speakers/sound system. No sitting except for a tiny sliver of upstairs seats, almost all standing. Basically this is a money grab that feels like a converted bowling alley trying to squeeze every dollar from you read more

I have been here twice so far and it's been a pretty good experience. I will say things are a little unorganized here but I think it's fair to expect that for a new venue. Pros: Size: it's a good sized venue - 3500 capacity. Layout: you have so many viewing options with GA (both upper and lower levels) - never an issue seeing the show. Several bars: no waiting in line for drinks. Location: Lots of parking nearby and a garage that is $10 on site. Close to restaurants, etc. Cons: Bathrooms: They are labeled with giant BATHROOM signs but you can't tell which is which. My first night there, one of the staff members told me the bathrooms were unisex, then I went towards the men's room and got yelled at. Sound: Both times I have been - there seems to be a lot of reverb. Lights: a little bright for people with sensitive eyes but this isn't a big complaint. The GA upstairs needs to have some tape/lighting or something on the second floor along the big cement stairs because it is definitely dark up there and poses a safety concern. A bottle of water is $6.... that is completely ridiculous and they should have tap water available like House of Blues. Ticket prices are a little high averaging $60 or more. No re-entry No cell service/poor WiFi in case you need to reach your friends at the show or order a ride home. (also an issue if you need to go outside to call/text if there is no re-entry) read more

Get the guest room add on tickets! We met the band unexpectedly and it was the best night of our life.

Not my favorite venue. It just seems like the House of Blues, and it also seems corporate. I'm from Boston, and the more intimate venues are way better. We saw opening night, Billy Strings, and it was awesome but I think it was just because he puts on a good show. read more

I would say this is a very average venue. I tend to prefer to stand towards the back of the general floor area however there was some really odd curbing on the floor around the light and sound booth that everyone kept tripping over. There aren't really any lights marking the area so throughout the show, I saw several people trip on it. At one point, I was going to order a beer but you really couldn't see what the draughts were. A giant sign with the beer selection lit up would be very helpful. The space itself is alright but wouldn't be my first choice. read more

I have a crying 15 year old. Tickets purchased for Olivia Rodrigo, RoadRunner, Boston. 3 days before the concert an email received cancelling tickets purchased in October for a show now 3 days from away. Reason, oversold. I have the same to words for you that I have for Vladimir Putin, the second one is you! read more

Great venue once you get in. A complete disaster with the line and security. How can this be managed so poorly and in Boston ? Just wow. It's great Boston has some many other venue that figured out how to run a music venue ! Maybe one day it will change, been here a few times now and still they haven't figured it out yet. read more

A great place to mix my sweaty/bloody concoction with that of local elder emos in my area. The prices are as expected for a venue- expensive. But you knew that already didn't you? Just go and get grungy with the local boys and girls who can't escape the existential dread of punk rock. read more

I've been to 3 different events here and I've had subpar experiences each time. Even if some of my favorite artists are on tour here, I have opted out for the sheer fact that their show is at this venue. -Lack of public transport -No phone service!!! -$14 for a tall beer -Poorly managed lines for when doors open -Bad sightlines (I'm 5'7 & wear boots for extra height sometimes and I have been unable to see the stage for each of these shows) I am a frequent concert goer & I prefer any other venue in Boston to this one! Really sad since this is such a new location. read more

Very well run. Sound and lights were outstanding. I was at a sold out show but they know how to manage a crowd without being overbearing. Would definitely return. read more

This is a great new venue for Boston. It's fairly big - similar to HOB layout but larger. Bathrooms and bars are plentiful. Sound was excellent. Staff was courteous. We saw Big Thief here and the line to get in was enormous but moved fairly quick (maybe 20 mins). No cell service as others have said. Hopefully this is fixed. Otherwise a great place to see a show. read more

Gender neutral bathrooms. One of them was obviously built As a men's room with both stars and urinals. As I was walking in a little girl was walking out and there were several men in full view at the urinals. Trying to edgy and woke will get someone raped or falsely accused of harassment. Stupid. The sign also says if you are questioning a person's gender if they are in the right bathroom to basically mind your own business. Not only is this rude but why put it up if they are supposed to truly be gender neutral. Won't be returning. read more

I write this with a heavy, disappointed heart. I was so excited when I heard they were opening Roadrunner. I live close enough to walk there and anticipated a cool Boston venue with an inviting atmosphere. What I got is a huge, concrete bunker/airplane hangar. It certainly is spacious and if you like the feel of listening to live music in a big garage, then you'll love it. I've been to a few shows there now because I had no choice if I wanted to see the bands. By contrast, the new MGM which holds 1500 more people, feels more like a theater. I dare say, I like HOB more than Roadrunner and I really don't like HOB much. But it's still better than seeing a show at Agannis *shudder*, but it's not far from the same feel. Roadrunner feels almost like a converted hockey arena. One advantage to Roadrunner is cost as you can buy tickets at Sinclair and not get monetarily violated by fees. I will say though, the staff at Roadrunner are very nice and friendly. read more

I was reading all the reviews before my concert last week and I'm happy to say I had a much better experience than previous reviews. A common complaint was the bathrooms but this was the first time at any concert venue that there was barely a line for the bathroom because of how many stalls there were though I did go after the show. Another complaint was also security being too aggressive but I thought they were really accomodating and really just wanted everyone in the venue to be safe. This is the first time I've been in pit and have received free water bottles from security because they don't want anyone passing out. Now floor could get really compacted and I couldn't really move but that's expected and if you're as short as me at 5'1 I'd recommend standing in front of the side railings or going to the upper level to stand at those railings because it was pretty hard to see unless you were at barricade. I also really liked the location because there's not a lot of traffic after the show ends and it's nowhere near as hectic as leaving TD where a bunch of people are trying to sell you stuff on the street. I will definitely be coming back! read more

Roadrunner - Wallows 6/22/22 - Two performers are on stage at a concert, with one waving to the audience and the other holding a guitar. The stage is lit with blue lighting, and stage equipment and lighting fixtures are visible above. Audience members are in the foreground, some holding up phones to record or take pictures of the performance. - Performing Arts Near Me - Boston, Massachusetts

No cellphone service or WiFi. Don't expect to be able to check in with a babysitter or to find your friends if you get separated. This venue has potential, but it's not yet ready for primetime, sadly. On the plus side, parking was convenient and reasonably priced. read more

Awesome space, great layout, great sound. Zero cellular reception as soon as stepping inside (which could be viewed as a pro or con I suppose, mostly con IMHO), hopefully, will be remedied in the future. read more

Easily the worst concert venue in Boston. We saw CHVRCHES tonight, and the sound system was absolutely terrible. We saw the same concert at House of Blues a few months ago and it was such a better experience. Chvrches is literally one of the best bands to see live, which was ruined by this crappy venues sound system. The opening band also had multiple sound issues so it definitely was not the bands fault. The drinks were also ridiculously expensive, and there was absolutely no WiFi or phone signal. Roadrunner was definitely a vibe killer. read more

Amazing music venue. So organized, inclusive, professional, well-planned space. I'm 38 years old and this was the best concert experience of my life in large part because of the venue. Thank you Roadrunner! read more