Very disappointing experience at this location (171 E Higgins Rd, Gilberts, IL)…read more At around 8:12 AM, I tried to buy a box of Hershey's chocolate for my kids. The cashier pushed my items aside and told me to wait while she served everyone else in line first. There was no clear reason for this, and the behavior felt very disrespectful and unprofessional. The situation caused me significant stress, and I had to leave and go to another gas station nearby. I would not recommend this location

Really friendly staff that works here. Good people who you can spark a lil convo with while…read morechecking out. They have a great variety of products inside and some items better pricing than other stations. (Red bull for example) $1 cheaper. ALSO... they have a mask sign on their door but respect your decision to not wear one and do not bother you if you don't have one on. I will always support any business who actually represents America and our Freedom of choice.

Nice gas station. Right off 47 and a clean station with nice staff. Definitely will stop by againread more

We always top off our tank here when we are either heading out to Woodstock or back into the City…read more The pumps always work (shocker) and it's well lite. You don't get that "creepy" feeling in the evening like you do at some other stations, so I would definitely recommend it to a Woman by herself. What a great store! It's super clean which is saying something for a gas station. The clerks are always really nice. I've been told that it's the owners policy to make sure and order items if you request. He want's to make sure his regulars are taken care of. I've never had the food, but I've heard it's pretty decent.

Never had any issues here, they are so nice and this gas station is so FANCY! Really love it. They…read morehave so many food options and a fancy alcohol display. Just really really nice gas station.

The manager just stood behind the cashier and kept interrupting my conversation with her, rudely…read moretrying to get me out of the store. The women's restroom has no soap- like.. dispenser ripped from the wall. I mentioned this to them and they just shrugged. In the same restrooms, there are signs urging employees to wash their hands before returning to work, how can we guarantee they are doing that with.. no soap? Very gross. The outside screens wouldn't work, so I had to go inside to prepay anyways. If you don't have another choice, I guess this will do.

Fanciest small gas station I have ever seen. Brand new, stone floors, clean bathrooms, and the…read morecashiers dress up like Poker dealers. Didn't know luxury gas stations were a thing but apparently so

Very hard to cancel membership. They don't have a website or email. Not easy to cancel. It…read moredoesn't work well.

Great convenience mart . KC (the owner) is an awesome person, very friendly! I like IPA brews and…read morehe always makes sure that my favorites are well stocked!!

Been using them for a while to do my oil changes and they're usually fine like every typical 10 min…read moreoil change place. On my most recent visit, they put the wrong oil in my engine. I caught it when it was time to pay when I reviewed the sheet they typically provide w/receipt. They just didn't follow the notes from my previous visits for what oil type. Honest mistake, it happens. I'm here and let's get it done right! They tell me to pull my car around again and wait to get it fixed. Service tech sees me as he opens the bay doors to the one I wasn't in line with and waves me to come on over. As I try to reposition my car, another customer flys into that bay, and he begins servicing them (I was the only car waiting outside prior to this). I confronted the tech and he just kinda shrugged it off and told me the bay I was waiting behind was wrapping up soon. Okay fine. They ended up putting the correct oil in and sent me on my way. I was really understanding about the mistake but what really upset me was how unapologetic the staff was and the lack of urgency to correct their mistake. I will not be coming back here and urge anyone else to avoid them. Absolutely awful customer service!

Service for an oil change is always great. Quickly and efficiently done for the best value in Oil…read moreChange service. One exception is that you make sure you get the service you ordered. Full service includes what?.......... You get oil and filter change. May want to skip full service.

The dudes behind the counter were nice, but maybe a little creepy to my 4-yo. Most of the candy is…read moreoverpriced,, but the canned drinks were pretty standard gas station prices. The "pizza" looked inedible and old, and surprisingly, it was the last 4th! This station is also a challenge to get in and out of if you are heading south. But north, you're gravy. I usually get gas down the street.

We were driving on Randall Rd. Saw a sign for $4.79 a gallon. We pull in thinking BARGAIN! Wrong…read more No where is there a sign BUT you must need a carwash to get that price. My husband checked every pump/signs on bldg and NO signs. It's bad enough they're screwing the American consumer. Must they lie about it? Gougers.

When approaching the front door I read the sign saying face mask required…read more I of course had one on already when I went in. I grabbed my two items went to the checkout and to my surprise behind the counter were two men not wearing masks at all. I asked them candidly, why do I have to wear a mask, yet you are both not wearing masks? The one man replied my shift hasn't started yet I will put on a mask when my shift starts. The other man simply ignored my comment completely and did not put on a mask. This shell KR convenient store is contributing to the spread of coronavirus #COVID19SpreaderAlert

Two issues here…read more... 1. Not a single 20 oz root beer in the entire place. 2. The gentleman working needs to wear deodorant or shower, the minute you entered the store the stink slapped you in the face. Resolve those issues and I will be back to give more stars!

I'm really impressed with the integrity of these guys…read more I came in to buy something I wanted two of them and it was going to be a certain price. The manager or owner (not sure) let me know I could get another item, and the total cost was even cheaper with a special. So he threw in a third one so I could take advantage of the promo. I appreciate it when management shows that they care about your customers. It makes me a lot more likely to come back to this location . And for that you earn a good review. I have no complaints.

Turns out over the last however many years, the toilet is still disgusting. There was no toilet…read morepaper. It smelled like urine. Don't stop here.

Every time I go to this gas station I have trouble using my rewards card. I never have trouble at…read moreany of the other locations. It makes me think that they are purposely doing something to the pumps so that they don't accept the card.

I've been here about a dozen times since Covid started and not a single time was the worker wearing…read morea mask. It's usually a guy named Bob I think. Its incredibly selfish and irresponsible. I wear a mask for 8+ hours a day at my job and it sucks but I do it because I'm not a murderer. Suck it up and wear your mask.