Kendra came out and taught me for 3 very thorough and informative easy to follow sessions. She was on time, knows her stuff when it comes to commercial trucks, and was just a very positive upbeat instructor. After each of those sessions i was left with far more knowledge than when i started the day. With her teaching i was able to pass the pre-trip and driving test on my very first try to obtain my unrestricted class A cdl. I highly recommend using Road Masters Professional Driving school. I will continue to recommend people to her for as long as i live. Worth every one of the 5 stars i am giving the school. read more

My big problem was one of my last driving "lessons" if you can consider it that when she never taught anything. i was turning onto my home street admittedly a little fast and it was a wide turn. But the wide turn was needed because its a one way street and you should enter in the center if you can help it just because of things like parked cars or trash cans you initially cant see because of trees at the turn, i lived there i could help it so i was taking the wide turn. She didn't like that so she slammed on her breaks mid turn-- we where not even fully on the street the very back of the car was still on the edge of the main road where cars could pull over or park and she just verbally berated me. Now put yourself in my shoes, you are a first time driver alone in the car with an instructor who alredy has shown herself to be rude and hostile and for whatever reason her like 7 year old grandkid. Shes been telling you this whole drive how horrible you are but is still making you continue on busy roads on a weekday afternoon where the roads are packed. You are holding back tears because as she said "you are responsible for my life and my grandsons, you are going to cut both our lives short and its going to stay on your conscious" shes telling you that you are going to kill people after already putting you in a high stress situation, after verbally belittling you nonstop only adding to that stress, and now shes slamming on the breaks blocking off the street making you feel physically unsafe now and you cant do anything but take the abuse. If i was such a danger on the road she should have stopped the car in a safe spot or told me to pull over, she should have not continued to bring a literal child on the drives, or bring me on literally any other road at any other time of day-- or even done a basic function of the job and given me any directions at all or you know as a driving instructor taught me the basics of driving past "red means stop" like i didn't know already . But she made none of those decisions and instead opted for verbally attacking some teen who couldn't handle it or stick up for themselves. One more moment that sticks out to me, i was driving on curved road and if you kept stright there was a road clearly marked as "do not enter". I have been on that road a million times i was not going to enter, and she made a comment asking if i could read. Yes i can read. I was not able to get behind the wheel of any car for nearly a year because of this woman. it took my amazing father to convince me to drive with him, and he spend weeks of his next to zero days off from work to teach me hown to drive. I passed my drivers test first try no complaints, i maintain a clean driving record,I drove to school at salem state at all hours of the day, I have taken and drove multiple cross country, multi day road trips, i am a good driver and reflecting back i definitely wasn't going to kill anyone back then either! If she legitimately belived i was going to tokyo drift that car or something she should have told me to slow down in advance-- she knew i was going to take that turn before i put the blinker on we had been down this road before. That comment about killing her and her grandson has followed me into my adult years every time i go to my parents house and i make that turn i get a reminder. i am a history teacher now in a nearby school district-- i hear my highschool students talk about this drivers school and i always share my experience with them and i show them reviews because i would never wish for them to deal with what i did and i feel like they need to make informed decisions. And im happy to say it has turned most if not all of them away from going here. And im going to be honest imma keep talking to my kids through the school year about it and really make sure they know the importance of doing some research on a place before you do business, that concept is already taught in one of my units this is just the example i give for it :). Do not send your child here, they will learn stuff in the sit down class with kendra-- but its all stuff any driving school teaches. Karen might mentally scar your child for a time or leave them in tears like shes done to me and others i have spoken to. It is such a waste of money-- they dont even bring your child driving for the required time. And Teens! Its really not that deep you dont gotta finish drivers ed in 2 weeks, just go to any other school that isn't accelerated. You will probably feel more comfortable behind the wheel and you wont have to drive with a woman literally named karen who hates you. read more

I did a 3 hour CDL B training session with Kendrah and I highly enjoyed the time. She is very professional and thorough and gives good advice. Also very high quality one on one training, which you really can't find anywhere else for cdl training. and all for an affordable rate! She wants to see success but you gotta put in the work and listen and learn! I would 100% recommend Kendrah for any driver training but especially for CDL B or CDL A training. wouldn't look anywhere else!! read more

My youngest child just finished his classes and on road driving lessons. I feel so lucky that all three of my children have been able to get the same great experience with Road Master. I have highly recommended them to all my kids friends and more. They are great with the kids, on time for all driving lessons and make sure the kids know the correct rules of the road. Thank you so much Road Master!! read more

Great locally owned driving school. Very patient, informative and caring. They show many videos and have a in depth classroom training. Kids did more than the required time for driving. We had a great experience. Will recommend to everyone read more

I went here years ago. Horrible staff. Disrespectful to others and unprofessional with students. Very rude comments about people and Karen was very unprofessional. Do not recommend. Go somewhere else for your $600. read more

We felt like the on-road lesson time was shorted. The parental classes are a MUST. And maybe when a student is out with you in the car, you shouldn't comment that a Muslim woman walking by "should go back to her own country". And also, when the DMV guy asks you how you've been while you're out on a road test with a very nervous teenager, you probably shouldn't discuss a family member who recently hung themselves. read more

Waste of money I still have to take my son for lessons and they should've contacted a parent and tell us where their weakness is and their strength I wouldn't recommend to anyone .Two weeks is a short time especially when you are teaching a couple at same time . I'm just disappointed read more

The worst customer service I have ever received. Road masters doesn't return phone calls and also wants checks made out to cash so they don't have to claim them . They didn't give my daughter all her on road time that we payed for and Karen is very rude to her students . Very unhappy with this driving school . read more

I dont normally do shit like this, but I dont want anyone else to get screwed over like I did. If youre considering drivers ed this year, or in the future, do not go to Roadmasters in Methuen. All theyve done is drain my bank account and cause problems. My first license test was scheduled in August for 8:00 am, so the night before, Caron, one of the instructors who was taking me to the rmv, called me and told me that "8 is too early for me" so she claimed she called the registry and asked them if we could come later and they said it was fine. I was skeptical but I trusted her word. She picked me up the morning of, and had me pick up a kid who lived in haverhill who had an appointment for 1 in the afternoon, by the time we got to the rmv it was around 10:30, the kid I picked up got to take the test before me, and passed. When it was my turn to take the road test, they refused to take me because I was supposed to be there at 8 am. At that point there was nothing I could do, and was out the $85 I paid for the test. I couldnt get another appointment until a few months after and by that time, my permit had expired, so I had to pay another $30 to get my permit again. Today, was my second test. Caron picked me up and we headed to haverhill, we got there and found out road tests had been canceled despite the rmv being open. Another $35 down the drain. So we head back and Caron tries to charge me $75 for using the car, even though I didnt get to take the test, yet again. She told me she was treating it as if I failed. I refused to give this woman any more of my money and I went home without paying. Soon after, she texts me saying she called the registry and there will be a hold on my license until I pay her. When out driving with her husband Jim, he has screamed at me until I broke down and went home in tears, asking me if im stupid. Now I need to pay another $35 to schedule yet another test. My dad paid a decent amount of money to put me through drivers ed, to make sure I learned and got my license, but these people have only cost us a ton of money, but I still dont have my license, when I shouldve had it months ago. All theyve done is cause problems. Dont give these people your money or time, because all they do is screw you over. So not only is that the story of why I STILL dont have my license, but hopefully I can save someone from being screwed over. read more