I am beyond happy and satisfied with right at home. It's a great working environment and getting to…read morehelp people around my neighborhood is amazing. Also, the team accommodates you with your own schedule which is helpful.

My mother is an overwhelmed senior citizen who is now my father's full-time care taker due to a…read moretraumatic event that left him bedridden. We tried calling this service to find out about how to get her some help. Whoever is answering the phone has somehow not learned anything about empathy despite being in a field where it should be required. Whenever she asks a simple question, he is rude, condescending, and miserable. Either get some empathy training for your employees or think about getting someone else to answer the phones.

I had knee surgery last Sept. The rehab facility arranged services with them for me and I met with…read morethem before I was discharged. They have kept in close contact and their staff and services are excellent. Professional, courteous, empathetic, all of the service providers are pleasant, skilled and well- versed on your needs and abilities. I highly recommend them!

The nurse spent a very few minutes with my mom. They don't…read moreseem to know or give you a plan or expectation for the care It was a very disappointing experience. I definitely will not ever recommend them.

love this place! its cute. I believe the whole building is an assisted living facility but they are…read moreso cute and friendly, i cant complain. The security welcomes you everytime with a smile . Just make sure you know therapy is down in the lower lobby.. LL. i had a stroke at age 26. one in a million chance ... i started my rehab therapy at lutheran shortly after being admitted. Once released i went to the shore rd center because its closer than 60th for sp[eech, ot and pt. My occupational therapist Romana is as intelligent and knowledgeable as it gets. She knows how to multiply herself when there are more than one patient as well. Her interns are well selected and experienced before coming. I couldnt ask for better people handling my recovery. She did her best to accomodate me with tools, info, props notes for work.. you name it. My physical therapist Lauren is also a godsend. We clicked right away. So professional yet cool. She has her doctrine, whats better? She does pt and helps out patients with other touchy sensitive problems. Evetyone there couldnt be nicer, they all interract great and give advice and wish you a nice night etc. Front desk :steven and jeanette are the best with planning appointments that fit YOU. we appreciate everyone so much, when we make cake at home, they get half of it. After goin since july 2011. I have upgraded 2 canes, walked up and down stairs, treadmill, moved my arm and hand which i thought was never possible, and overall self improved mentally with their guidance. Im back to work now and doing things like walk on a beach in puerto rico(this november) and swim in a pool. couldnt thank them enough. Try them out if your in need of some fixing. oh, and good luck, feel better

My stepmother got terrible treatment from these home hospice care nurses. When she was in the ER I…read moreasked the nurses to do a UTI (urinary tract infection) test since she had mental confusion just before. The ER nurses said she had normal temp and vitals and didn't want to do anything invasive. They said the broad spectrum antibiotic they gave her would take care of any UTI. I found out later that this is not recommended for UTIs since it can make them resistant. A narrow spectrum antibiotic is recommended, and then one after the other has to be tried quickly. UTIs are the second biggest cause of elderly women going to the ER. The hospital recommended this hospice. My stepmother at her home continued to lose appetite and not feel well. I called the 24 hour hospice nurse and she was in the area. However, just like the regular hospice nurse, she said they go by three signs of UTI only: the patient has to have temperature, mental confusion, and different urine than usual. I told her about the mental confusion from a couple weeks before but the nurse said it had to be recent. I said I looked it up and elderly people do not show the same UTI signs, they show loss of appetite, fatigue. The hospice nurse said they only go by these three and said she did not even have any equipment to test UTI. I was told by the other hospice nurse that I could get UTI test strips from a pharmacy to test myself and if positive they would do a further test. I wanted to go get the test strips the next morning. The nurses refused to send her to hospital as you give up your rights to do so yourself. They told me they didn't want to extend her suffering as she was going to die anyway. Which she did the next day, most probably from a UTI infecting her kidneys and causing sepsis, as she did not have any other real causes. Stay away from these people.

If one of your loved ones is sick and needs hospice care, I beg of you, for their sake, do not…read moresubject them to MJHS Hospice care. I wouldn't wish them on my worst enemy. My mother was sent home on hospice, and after receiving recommendations from friends, we selected MJHS. It was a terrible decision. MJHS is an infuriatingly bureaucratic organization, utterly incompetent, designed to give the absolute minimum care possible, and to save money at every turn. They do not care about the patients whose lives they exercise control over; they care about their bottom line. With MJHS, getting even the simplest, most critical requests done is unacceptably slow. Need a refill of morphine? That will take 24 hours; hope you didn't run out. Ran out of Atropine on a Friday? Sorry, we can't handle that until Monday. Need a new piece of medical equipment? You'll probably have to call multiple times and be extremely persistent before anyone will lift a finger. Here's what happens when you call MJHS. You will reach a customer service agent, who is not medically trained, who is not able to do anything. The only thing that person can do is to take a message. They will then, supposedly, pass that message on to a nurse, who will supposedly do something about it. In many cases, the nurse can't do anything either, so they will supposedly pass the message onto a doctor, who will pass a response back to the nurse, who will then pass a response back to the customer service agent, who may decide to call you. Of course, that usually doesn't happen, and by the time it does, the message has usually been so garbled that they got it all wrong, and you will have to start the whole process again. I want to be clear that my experience was not limited to a few bad apples. I probably interacted with two dozen MJHS employees and almost all of them were bad. This organization is fundamentally broken. Dealing with MJHS is similar to dealing with a large impersonal company like AT&T or Verizon. Ask yourself: do you want to trust Verizon's customer support line with the care of your loved one?

They do not pick up the phone. you NEVER get anyone. They will send an automated text but NEVER…read moreCALL BACK or NEVER PICK UP THE PHONE. Do you all need to hire more office staff????!! They do not properly vet their employees. I have a family member that has to get their aid swapped out on a near regular basis because they keep sending people that do not do their job to care to. We have 2 great people but they left the agency. Very unprofessional quality of care.

Horrible service, it very hard to reach the coordinators, the supervisor Jennifer is very rude…read morealways has an attitude hard to get service. Would not recommend.

Trained, knowledgeable, experienced,, educated and very caring and respectful caregivers.read more

this is such an incredible company owned and run by such an incredible group of caregivers. i've…read morebeen witness to their amazing work, the connections they make, and it's deeply impressive and humbling. also love that i'm supporting a local company owned by the caregivers themselves! so unique!