I had been considering a new piece of luggage to replace my Hartmann tweed garment bag that has been my faithful travel companion for over 20 years and has logged over 2 million miles. It's showing it's advancing age and becoming more difficult to patch for the next adventure.
I considered replacing it with another Hartmann, but upon looking at their company website, since their acquisition by Samsonite, the line has dwindled to three pieces, none like my old faithful.
I started looking for other options which led me to Briggs & Riley. After watching about 3 hours of YouTube videos on their product line and studying their website, I learned they had a local dealer at West County Center, Riviera Luggage.
My wife and I went to Riviera Luggage and were greeted by a gentleman, Ryan. I had my list of questions ranging from the pros and cons of domestic vs. international baggage to a number of product specific questions on the Briggs & Riley line. Ryan patiently answered all of my questions and taught me things about luggage and the product that helped us make the perfect selection.
In a world of so many online options for shopping, our experience with Ryan reminded us of the pleasure of person to person interaction with someone who really knows their products and is interested in making sure they help you get the right thing, as well as establishing themselves for support after the sale.
If you are a traveler, either casual or frequent, would highly recommend a visit to Riviera Luggage. Ryan is a highly knowledgeable resource and you'll definitely find something in the store, even if just a simple thing, that will make your future travel a little nicer. read more