I finally made a dental appointment for a routine visit. It has been a spell after bring a faithful…read moregoer -- my longtime dentist at my former practice retired, his business partner doubled prices, I quit going in protest, insurance an issue after 65, yadayadayada. Sooo, I happened upon Verona Dental Care via Facebook ads, a friend liked them, and they are just down the street from my eyecare place. I will say a first time routine dental visit was 3 months out. After getting through that hurdle, a couple days before the appointment. I got a text giving me the procedures for a new patient -- xrays, 3d scan, and gum evaluation, but no cleaning at this appointment. I do wish they had said that 3 months ago... I don't have insurance; instead i have a discount plan, which they accept. I remained concerned about costs so at every turn, before appointment, during appointment, and every procedure, I made sure to keep asking about costs. Surprisingly, my final costs were extremely low. No price gouging and no unwarranted upcharges. Procedures were xrays, 3d scan, gum evaluation as stated prior to my visit. Then, my hygienist, Hannah, had time to do the cleaning after all after one other patient. I had sealant easily applied to one tooth and flouride treatment, all of which was discussed with pricing, and I accepted. I have two fillings to be reapplied on a future visit and that is all after meeting with Dr. Gupta. I was impressed by the entire staff. I met and interacted with Cally (spelling?), Kel (spelling?) and Dinah, as well, and all were professional and very pleasant. Dr. Gupta and Hannah accessed my teeth and gums appropriately with plans for future care. The technology used is first rate. Xrays were done with a handheld thingamajig with no need for the lead apron or them to step out of the room. The gum evaluation, sorry to say, is still a poke you in the gums event. That has not changed. Oh, and bonus points -- there are free water bottles in the waiting room lobby.

The entire visit felt like a sales pitch to a captive audience. They tried to sell me on oral…read morecancer screening (I don't use tobacco), orthodontics, and teeth whitening services before they even looked at me. The practice uses AI to analyze x ray imagery and 3D imagery of teeth- everyone knows how prone AI is to hallucinations- and relies on that for diagnosis. Practice is also prone to overtreatment of small caries that can often remineralize on their own. Glad I got a second opinion.

After a very bad experience years ago I have been terrified of dentists. I did go to a dentist who…read morewas a personal friend the past several years but he retired. When I cracked a tooth and needed other work done I decided to try the Dental Spa. And I am so glad I did, The initial exam was very pleasant, the dental hygienists were fun, gentle and kind. The massage chair and getting to watch the Olympics on the ceiling mounted TV really helped. It was decided I needed several root canals and some permanent bridges to replace some missing back teeth and redo my front teeth which were also losing the rather large fillings. It was scheduled and I was given a prescription for a sedative. They also gave me a whitening kit so my lower front teeth would be their whitest when the upper front bridge were made. I had the 5 hour procedure 4 days ago.I went into the relaxation room, laid down on a comfortable chaise with a fluffy blanket. There was a soft glow from a salt lamp, ocean sounds playing and a scented candle burning. After I was sedated they did the procedures. Next thing I know I was being tucked into my bed at home, no memory of the surgery at all.There was minimal swelling, very little pain and the temporary bridges look amazing,just like my real teeth. I can't wait until the permanent ones come in. They called me 2 days after the procedure to see how I was doing and had me come back in today to check my bite and make any slight corrections. It was a wonderful experience and I would really recommend The Dental Spa at Robinson, Dr. Runco and his entire staff to everyone.

First, let me say the dentist did a good job. No problems in that area. The problems started with…read morethe office's draconian policies. You have to cancel an appointment A WEEK IN ADVANCE or they charge you! Who knows a week ahead of time if something is going to come up that would make you cancel an appointment? Plus they make you pay a deposit when you make an appointment and you have to prepay BEFORE the appointment starts. I've never heard of that. So, you can see where their priorities lies. I went in for an assessment and received a lengthy treatment plan. I made an appointment and it wasn't until a few days later I thought maybe they were planning to do all the work at once. I called to ask and yes, it was the case. That was too much work at once for me so I arranged to get just a few procedures at my next appointment. I wasn't given an amount I was expected to pay at the appointment. I checked the treatment plan and determined the copays would be covered by my flexcard for Medicare so was not prepared for a large expenditure. I went in for the appointment and the person at the desk was quite rude. I went to the desk and waited for her to acknowledge me but she didn't so I said my name, waited again and she didn't say anything. So I started to go and sit down. Then she said something about signing some papers so I turned around and went back to the desk. Apparently, I was supposed to pay $1200 that day before my appointment to prepay on crowns for root canals I was getting which I had not expected. As I hadn't prepared for that amount, I was taken aback and what was going through my head in that split second was what's the best way to pay this for me financially? Will they charge me a fee if I cancel? Will I lose my deposit? What cards do I have on me? Do I have time to do a transfer from savings to checking? Should I take money from my 401k? In my haste I thought I could use my flexcard and put the rest on the only credit card I had with me that would cover it, which I didn't really want to as it had a high balance already. I also have pretty rough physical issues that make just going somewhere a major chore so I didn't want to have to come back. So, I try 3 times to put my flexcard through their machine and each time it didn't work. Finally, the girl spoke up and said the last customer's card didn't work either. It wasn't till much later that I realized she probably wasn't pressing the right buttons. It was completely their fault as I checked later and the card was fine. So, I ended up putting the entire amount on my credit card. It was a lengthy procedure with alot of novacaine involved and wasn't till the next day that I felt better and thought I probably should have used another card I had that had no interest for 6 months so I called to see if they would switch my bill to the other card. Guess what? They refused. They said they paid a fee for me to use my card and they weren't going to pay a second fee. When I suggested they call the credit card company and try to get the fee waived they brushed me off. And, she said, "Well, you signed these papers" like I was disputing the amount and I thought that very rude. She also made some other rude comments. So, now, I'm stuck paying almost 30% interest every month for God knows how long until I pay off the entire balance on my card and my minimum payment has doubled. I had to go back to get my crowns but that's it. They mysteriously weren't able to take my flexcard plus sprung this large bill on me and wouldn't do anything to make it right. I'm done with them.

I am so glad I found this dentist. The space is gorgeous, bright and clean. The staff is incredibly…read morefriendly and efficient. I checked in online and was seen within a few minutes of me arriving at the office. There is two hour free parking in the adjacent UPMC Mercy parking garage. You will most likely have to drive to one of the top floors to find a spot so account for an extra ~10 minutes to park and walk to the actual office. The office sends directions on how to get into the building and to their suite. I would call and double check to clarify if you have any questions. My cleaning and X-rays only took thirty minutes and the doctor was there shortly after to take another look at my teeth. Everyone was really professional and kind and I felt comfortable throughout the whole experience. I know finding a dentist is tough, but I will gladly recommend this practice to others.

Beautiful new office inside Mercy Hospital. Their original location is in shadyside but they were…read morebooked out 6 months. Staff was super friendly, office was very clean, hygienist and doctor were on time. Whole cleaning/ check up took about 45 mins. There is free 2 hour parking at Mercy which was nice. Overall good experience and would recommend this practice!

The best, .....I wouldn't go anywhere else!)…read more very nice staff, Long term private Aspinwall dental practice and multi generational family owned., Conservative treatment recommendations, with sedation options

I love going to this family owned business. I have been a patient for close to 30 years. You get…read morepersonalized care and the entire staff is very welcoming and friendly. This is a state if the art dental practice and the dentists have you covered from routine maintenance to state of the art dentistry. They even offer sedation dentistry for those that suffer from dental anxiety. Highly recommend!

They saved my teeth and continue too. I have bad mental health, a severe disorder that nearly took…read moreme twice. I've had my ups and downs in office, but overall when I look at it all, this is the office for me. They do sometimes not explain billing super well. But they have payment options which is nice, and their one of the few offices that works with government insurance. There was one cruel tech, but they fired her pretty fast it seemed because she was in multiple complaints for her cruel behavior. Which made me respect the office immensely. It showed they understand the struggles people go through that lead to teeth issues. They could've probably easily told me dentures, but they didn't. They took their time fixing each tooth, they were always kind throughout, and I am so thankful for all they do and have done. I've noticed some even now with use a numbing gel and then the numbing agent which is nice. I have a high pain tolerance but still, a little less pain in this world ain't so bad! I definitely have had moments when my disorder has acted up there, but they kinda seem understanding of it. They'll give me a second when I'm anxious. They let me pause. They fight insurance for coverage. Now I'm finally making more and will be moving insurance, and be able to afford treatments outside what the government allows, which makes me even more grateful because i know they know what they're doing. This place made me not afraid of the dentist anymore! Yay!

I had a tooth extracted here and experienced a concerning lack of post-op care and communication…read more Immediately following the extraction, the doctor instructed me to take my prescribed antibiotics so the site would heal properly. However, the prescription was never sent to my pharmacy. I tried calling the emergency number provided on my discharge paperwork over the holiday weekend, but no one answered, and my email went completely unacknowledged. When I finally reached the office on Tuesday, I was told it must have been a "mistake" and that the doctor was referring to antibiotics prescribed weeks prior. When I asked for further clarification about why the doctor explicitly told me to take them post-surgery, the receptionist just chuckled and brushed it off. I am now 9 days post-op, in severe pain radiating to my ear, and having to seek care elsewhere for a likely dry socket/infection because this office completely dismissed my concerns. Very unprofessional and untrustworthy care. Update: ABSOLUTELY DO NOT COME HERE WITH SERIOUS MATTERS IT WILL NOT BE TAKEN SERIOUSLY!

Always friendly & professional. Dr Smiga is exceptionally…read moreskilled; his confidence is reassuring to me as a patient.

Excellent experience. Dr Eichner was compassionate about my dental problem & understood my other…read morehealth issues. After a consultation & Xray, he'll be contacting my regular dentist with his opinion.

First impression was great: friendly staff and the doctor explained everything about what he was…read moredoing. I went through an entire exam, and was then given an invoice for the proposed procedure to deal with my issue: $5,000! I asked if my insurance would cover any of it, and was told no. Then I was charged $100 for the visit. I didn't question it because I'd never been to a periodontist before, and I had wrongly assumed it wasn't covered. I found out afterward that this practice didn't take my insurance, a fact that was never brought to my attention by any of the staff when I made the appointment or while I was there! I went to a different periodontist (that I made sure was in-network), who said that I might not need a procedure at all and recommended a conservative plan of at-home treatment. Cost for visit: $0! Boy, do I feel rather swindled by Peridontics With a Caring Touch.

I'll keep this fairly short and sweet. I have had many gum problems and have dealt with all kinds…read moreof hell from previous periodontists. Dr. Werkmeister and his staff couldn't be better, in my opinion. My hygenist, Jessica, does a great job with my cleanings and explanations of what she's doing. Dr. Werkmeister made me feel ten times better during my last visit, further explaning my health's status, specifically now after having had a deep gum cleaning earlier in the year. I am always anxious with my gums, and that has nothing to do with this office. He said "There's good news and more good news." Hearing that, and realizing that there's a good chance that I won't have to have more gum grafts anytime soon, was the biggest relief I've had in a while. Their rates can be on the pricier side, but with the work they do, it makes sense. Not once have I felt that "finger-pointing" feeling at this office, and also, my gums are now in much better shape than from just a few months ago. Highly recommended.

I have no stress going to the dentist. They are very caring and thorough. The staff is very…read morerespectful and wants to make sure you are cared for professionally.

The staff was friendly and welcoming. It was my first visit, but I'm going to continue with this…read morepractice. I needed to be seen in a timely fashion and they accommodated me. I received excellent care. dr. Bono was excellent in taking care of my current issue and I'm sure I can trust that he will continue to give me excellent care.