wonderful customer service. great selection. just a overall great experience today naryread more

Five stars for this small corner liquor store with super friendly service. Well stocked from what…read moreI could see. And there was something nicely old school about the place despite the modern commercial construction.

We had been in here a few times since they opened, but today, fate brought us here due to a bad…read moreexperience down the road at a different liquor store (https://www.yelp.com/biz/abc-fine-wine-and-spirits-saint-johns?hrid=7XYJ6fPXZ3MuYshYvLIKiQ&utm_campaign=www_review_share_popup&utm_medium=copy_link&utm_source=(direct). Not only did we find everything we needed, but it was also cheaper than the other store we normally used frequent. Not to mention the employee, Bonnie, was really nice. The store is very clean and small. Although small, it is very well stocked and they are happy to help you find anything you need. Be advised, it is not inside the grocery store, but rather in a separate store in a suite next door to the main Winn-Dixie grocery store. They have their own separate entrance and phone number. There is plenty of parking and it's easy to get in and out of for the most part...rush hour traffic can be crazy of course. We really appreciated the kindness. Guess we found a new favorite liquor store! We'll be back!

Horrible- used them through drizzly app. Purchased some things for holidays. Got a text saying be…read morethere in 60min. An hour then 2-3-4-5 went by and called 13 times no answer. Called the next day, no answer! Called today no answer! But they sure charged my Amex! Scam alert do not use these people or drizzly!

The cashier was unimaginably rude and dismissive. I would rather drive to Georgia to buy alcohol…read morethan ever spend another dollar here. Save yourself a hassle (and harassment) and go anywhere else. Note: only giving 1 star as 0 does not seem to be an option.

I was so surprised to see Broudys had 1 moved, 2 was in such a bigger nicer building! Looking…read morearound there was some good deals, BOGO deals! But we were here for the mother's day Rose Gin event, bought tickets online, not knowing how it would be. Let me tell you it was wonderful! They have a beautiful event space/ private bar. The event was great, loved all of it and would love to come to another one!

We attended the Rickhouse New Year's Eve event. Great little spot for events. Definitely a great…read moreupgrade to Broudy's. It was chilly in there (pretty cold night) so we left the event well before midnight. But looking forward to see what other events they have. Wednesdays they did indicate they have happy hour.

First time here. I'm not really a "regular" at any liquor store, but there are two other shops I…read morego to when stocking up the bar. The folks in these stores smile and greet you when you walk in. Ask if they can help you find things. Guide you to the correct register when you're ready to check out. And say "Thank you! Have a great day!" as they make sure you've got your box or bags all together and hooked around your hands to carry out to your car. I happened to be near this store one morning and decided it was convenient enough to drop in. The first thing I noticed was the lack of sales and specials. I won't pretend I did anything like a comprehensive price comparison, but I can "spot check" a couple of prices that happened to be fresh on my mind. One thing I got the previous week at another store was a BOGO bourbon for $30. So basically $15 a bottle. Fantastic price. But here, their normal price was $35. That immediately made me worry that I was paying an extra $5 or more for each item, so I really limited myself to just the necessities, instead of a shopping spree to try out a few new brands or bottlings. The shelves took a while to figure out. They had "American Whiskey" separate from "Bourbon," which threw me off for a while. And I think some of the sections wrap around to the other side of the shelves, without the area being labeled. So it's easy to miss things when hunting around. Then finally, checking out was an experience. They had two people working there on a slow morning. One was focused on the drive through. The other was stocking something, so did nothing to direct me to the right register. I just strolled back and forth trying to figure out where to put my things. Then the card reader on that register seemed broken. Just blank. So I didn't swipe like she expected. Just an awkward silence. So I asked, "what next?" so she would wake up and realize something was off. She hit a few keys on the register. Mumbled something about trying again. But it was still blank and I'm not about to swipe at a terminal with no idea how much I'm swiping for. Then I guess she sent the transaction to another register and mumbled something else to let me know. So I strolled back and forth trying to figure out which card terminal was prompting me for my card. I swiped two registers over, finally closing out the process, and she was still standing there at the first register with my 2 bottles and bags expecting me to walk back and retrieve them. No "sorry about that" or "here, let me hand these to you," or "thanks, have a great day!" Maybe a petty thing to point out. But overall, with my concern about prices, finding things, bad communication, and sleepy customer service, there's truly no reason why I'd ever pass a dozen other liquor stores to get to this one again. I'd rather go to the ones where people yell "Norm!" when I walk in, and make me feel special.

Love the staff!!! Very kind and knowledgeable especially ALEXIS!!!…read moreLocal, great service!!!

Came to this location to grab a few things. This location is always kind of hit or miss. Sometimes…read morethey're stocked well and other times, not great. This particular time it was a so-so trip. I needed a few essentials like some over the counter medicines to keep on hand at home. They had some, but didn't have all of them, which meant I had to visit another location. I wish this location would be more consistent when it came to stocking the shelves.

Looooove getting cakes here! Gorgeous handwriting on the cake. Flavor, texture everything is SO…read moreGOOD! This heart cake was $25 and so delicious!

I take back all the nice things I've said about this location. I was nearly killed by an employee…read moreflying through the stop sign just outside the store today. He didn't even seem to be slowing down, so I stopped where I shouldn't have -- I didn't even have a stop sign. But I'm glad I did, since that would have been a pretty serious accident. Mr. Rapid Red Ford Escape must have been on his phone or maybe in a hurry to eat the sandwich he got on his break. Management needs to put a camera on the northeast corner of the store so they can monitor the lunatics they have working for them and seriously consider that professionalism starts in the parking lot. I did go in anyways. But the advertised BOGO that brought me there was down to the last bottle. The other clerk (not the one racing through the parking lot) said he couldn't discount one bottle -- only in pairs. No apologies. None of the usual helpfulness I've come to expect there. So after risking life and limb to shop there, I gave up and left empty handed, disappointed, and a little terrified.

Food, Wine and Spirits Team,…read more I wanted to share some feedback regarding the customer service experience at your establishment. While your offerings are appreciated, it's important to point out that good service goes beyond the menu--it starts with respectful and professional interactions. It's critical that all managers, not just front-line staff, are trained in customer etiquette. Management should set the standard for respectful communication, not act as though their position allows them to speak to customers however they please without accountability. Being in charge should not mean being dismissive, condescending, or unapproachable. Great leadership comes from setting an example, treating customers with dignity, and fostering a welcoming environment. I hope you take this as a constructive opportunity to review your training and ensure your management team upholds the values of hospitality and professionalism. Jen your manager could use better training and possibly not be in her position to be the frontline to customer service!