This is a mixed review, for sure. There are some good features here, but there certainly are some…read morereal negatives. Let's start with the good, shall we?
-location. This hotel is in easy walking distance to the inner tube places, Riverside Drive (with all their restaurants and the main waterfront park area), the downtown core (Main St, Front St), a small strip mall (Starbucks, Angry Otter Liquor, Cobb's Bread, more).
-free wifi, free and ample parking
-indoor pool area (we never saw anyone in it but it's there) and large outdoor pool (very popular with families with kids)
-friendly staff
-rooms were clean for the most part (clean bed linens, clean carpets and floors, well-stocked supplies in the bathroom)
-complimentary breakfast (more on that later)
-fast and efficient check-in and check-out systems (much can be done online in advance)
Now for the negatives:
-there is no elevator. If you are a single woman like myself and don't feel comfortable on the ground floor, this might be a problem - especially if you have heavy luggage with you
-maze-like layout of hotel sections
-dated fixtures (old carpets, old bathtubs - some cracking and flaking in areas, old furniture in rooms - some chipped in areas, everything is old and looks it)
-weird layouts to individual rooms. Our first night there, we were put in the "honeymoon suite". Wow. There's a huge, old triangular Jacuzzi tub in a corner of the main room/bedroom (and this tub had rust or discoloration around the jet holes in the bottom. It was sketch - to the max). And this "honeymoon suite" is adjacent to the outdoor pool, so you hear kids screaming all day long and into the evening. And the pull-out sofa bed is at the foot of the king bed, and there's barely clearance if you need to open this sofa bed. And the shower in this suite was really discolored, with a dark line around the interior (not sure if it's a crack or mold) and a large flaked-off area. My kid and I refused to shower in this tub. The sink hadn't enough room for one person's pharmacy stuff, let alone two. The whole room was just weird, all around.
The following two nights, we were put in another room on the second floor with two queen beds (the type of room I reserved way in advance). It was WAY better, but still far from ideal. The sink was not located in the bathroom with the shower/tub and toilet; instead, it's in the main room, right beside one of the beds. And although the room was clean, some of the towels were stained. There's no closets, just a few hooks on the wall, and minimal storage for clothing.
(When I reserved our rooms, I made note this trip was special, for my 65th bday and we reserved 2 queen beds on the 2nd floor. When we arrived they said they were out of said rooms and they gave us the "honeymoon suite". We were not happy about this at all).
-although some families seemed to enjoy the breakfast, I found it inedible. The juices were okay (Minute Maid), and they did have individual yogurt cups (thankfully), but the coffee was horrible (like cardboard), the eggs were tiny round disks and flavorless (like hockey pucks), the "hash browns" were tiny diced potatoes that were barely cooked.... it was just bad. The plastic knives were so flimsy, they broke when I tried to butter a piece of toast. Even my kid, who eats anything, had to agree, there was nothing here for her (she is a serious protein counter). She said the sausage was tasteless, and the eggs were a joke. After the first morning there, we avoided this breakfast our subsequent 2 mornings.
-the "fitness center" is but a closet with one central machine, and you need to get a key from the front desk to open the door (then return the key). Very inconvenient and not worth it. Nobody was in it the 3 days we were there.
-this hotel wasn't inexpensive. I realize this is prime tourist season (July), but for 3 nights here, it cost me over $800. I think that's a lot for what you get here. IMO.
Would I stay here again? If it were half the price and I was in my 20's, perhaps. But not at this price and not at my age. Nope.