Nice & clean, good breakfast, efficient check in, bed good pillows blahhh we would stay again in a…read moreheartbeat, good parking too

Hotel common areas and room was clean and inviting. Staff is friendly and courteous. Self-serve,…read morecomplimentary breakfast has plenty of both hot and cold food items. The room was spacious, bed comfortable with multiple pillows, both firm and soft. Plenty of outlets for your electronic devices. AC/Heat unit worked very well and was not overly noisy. TV has plenty of channels. In-room coffee maker. Bathroom amenities were sufficient, water temp and pressure were excellent. I've never had a bad stay here or at any Hampton Inn and I'll stay here again next time I'm in the area.

check in process was super fast! the girl at the desk kora I believe her name was was awsome! very…read moreprofessional! definitely recommend!

My husband and I stayed here recently, and while the physical hotel is similar to other Holiday Inn…read moreExpresses, the service and little extras put this one above the rest. We paid $152 a night including taxes and fees (booked directly through the hotel, not a third party). This hotel is right off Highway 401, so very convenient. We had a room facing the Brockville Convention Centre and not facing the highway, so noise was not a problem. It is within walking distance to a few shops, restaurants, and fast food joints. It's a Holiday Inn Express, so the rooms are pretty basic. No fridge, no microwave. However, you get free hot breakfast buffet, free WiFi and free parking. The rooms were clean. I carry Clorox wipes with me when I stay in hotels and I wipe down all the hard surfaces. The wipes came out white (not grey or black), so I was happy. There were some stains on the fabric computer chair at the desk though, so this was a bit off-putting, but I've seen much worse at other hotels. They have a small fitness centre and pool. I didn't use the pool, but I saw it because the pool and fitness centre are separated by a glass wall. I think it's a bit weird to have to look at people in the pool while you're on the elliptical, but I guess the glass wall makes the fitness centre look and feel not as small. The fitness centre is tiny. The sign says maximum room capacity is 6 people (!) The room only has 1 elliptical, 2 stationary bikes and a treadmill, no free weights/dumbbells, so I have no idea what the other 2 people would be doing, lol. I was a bit disappointed that there weren't any weights, but given the small space, I guess that's understandable. So I had to be a cardio bunny during our stay, haha. The breakfast buffet was good and comparable to other Holiday Inn Expresses. We stayed for 2 nights and the breakfast selection did not change. The hot breakfast was turkey sausage, pork sausage and scrambled eggs. They had a pancake machine. They had cinnamon buns, muffins, bagels, English muffins, and bread. They had oatmeal (with toppings you can add like raisins, walnuts, brown sugar and cinnamon), 4 types of cereal, yogurt, and boiled eggs. They had juices, coffee, tea and hot chocolate (the last 3 are available 24/7). All the staff were exceptionally nice. Stella was very warm and welcoming. They also give you Tic-Tacs in your room when you arrive and housekeeping writes you a nice welcome note. After our first night there, I left a thank-you note for housekeeping along with our tip and mentioned that I loved the Tic-Tacs. When we returned, our room attendant (Kylie) wrote me a nice note back and gave me extra Tic-Tacs! How nice was that? They also called our room on the second night that we were there to ask us if everything was ok with our room (they may have called us on our first night there but we weren't in our room so we don't know). This HIE also has free popcorn in the lobby everyday from 7pm-9pm. We didn't have the opportunity to have any, but I think that it's a very nice extra. WiFi was fast and reliable. Parking was plentiful. We would definitely stay at this hotel again.

This hotel is really nice…read more Been here a few times and returned under their special winter pkg. Occupancy was low. Room was clean. Restaurant was excellent. Breakfast food and service excellent. Large portions. Starbucks coffee free, front desk in morning fantastic. Makes no sense, you can bring free coffee into Restaurant but if you order it with breakfast, $5.00. Front desk, Jacob evening fantastic. Some daytime staff at desk unfriendly and so, so. Shower, no cold water in couple rooms, some only hot water. Still overall recommended. Nice pool and hottub. Large event space and easy parking. Ps Robes are very nice and worth $75. If you need one.

If you're ever in the 1,000 Islands region of NY, this is the hotel to choose. It is a large…read morebuilding, plenty of parking, a gorgeous rear section comprised of beautiful landscaping, multiple fire pits, plenty of Adirondack chairs, you're just steps away from the St. Lawrence River, walking distance from many shops & eateries, and a stone's throw away from Canada. The hotel is four diamond AAA rated and the staff are very helpful and knowledgeable. The rooms are clean, comfortable, and the elevators are quick to serve. If you need insight into the local attractions or directions, their Concierge will be more than happy to assist. The on-site restaurant, Seaway Grille, is AMAZING, plus they have a full bar and patio seating. I will, most definitely, choose the 1,000 Islands Harbor Hotel for future visits and highly recommend it to all Yelpers.

This inn is adorable- the room we were in was lovely, beautifully decorated and the bathroom was…read morelarge and updated. our room was white with crown molding and such nice touches. we had two queen size beds and the room was large. The room itself didn't have a fridge or a coffee pot, but right outside of our room was an area with coffee, ice, refrigerator, toaster, bagels, breads, yogurt and more. The location of this Inn was super close to restaurants and the Harbor(right in front of the Harbor), Sackets Harbor village is lovely also! I would definitely stay there again. It is located on Lake Ontario. Highly recommend!

A few months ago my husband and I booked this Inn to celebrate our anniversary and went with the…read moreanniversary package. We weren't expecting an incredible experience but we certainly got one! Judy was wonderful managing our reservation and warmly greeted us when we arrived. I like the concept of boutique hotels but sometimes find they can be too cramped or stuffy, not the Harbor House Inn. It's intimate but rooms are spacious so you feel like you can breathe. The room was absolutely amazing, farmhouse chic with a splash of coastal aesthetic. The soaking tub was to die for! The bed was very comfy. All the staff were friendly. Our room had a partial view of the lake, was a welcome surprise. The hotel is right in the center of town, perfect walking location to the battlefield, shops and eateries. All we wanted was a night away from the little ones but Harbor House Inn delivered a sweet experience. Highly recommend and will definitely return. It was worth the money spent!

Our two night stay at Edgewood Resort was above and beyond. The staff was extremely accommodating,…read moreproviding us with anything we requested. Brandy and John were the two that we dealt with for our stay. The room we requested was a river view with a king bed. The floors were hardwood in the room, plenty of lighting available, a mini fridge, ceiling fan and air conditioning. We spent some time on the balcony with a few drinks just enjoying the perfect evenings. Although some may consider the room to be a tad bit high, we found the whole experience to be well worth every penny.

The customer service is outstanding. The website is in need of an upgrade, the saloon is not open…read more Also, I think "lodge" is a more appropriate description than resort.

I normally do not write reviews to destroy a business, but to hopefully help improve the experience…read morefor future guests. I rarely leave bad reviews, but my stay at Candlewood Suites Watertown was honestly very disappointing. Carla at the front desk was kind and accommodating, so I want to give credit to her because she was the only positive part of the experience. The room itself smelled terrible, like a closed unused room full of dust and mold. There were spider webs everywhere, flies inside the room, and the whole living room area smelled like a homeless person had been staying there. The curtains were also broken, the windows were full of dead flies and thick dust, and even the exhaust fan was completely packed with dust and dirt. It was obvious that the room and hotel are not being properly maintained. The suite setup was also very inconvenient because the AC and heater were only in the living room and barely reached the bedroom. I had to leave the bedroom door open the entire time just to get some air circulation, which made it hard to sleep comfortably because the room kept getting too cold or too warm. I called the front desk again in the afternoon to ask if they had a portable heater or fan available, but they told me they had none. Their only solution was to downgrade me to a much smaller room while still charging me the same price, which made no sense. I was also surprised to learn that housekeeping or room service is only done once a week. I ended up getting sick during my stay with severe allergies and fever symptoms, probably because of the dust, mold smell, and poor air quality. I was visiting my partner who is in the military, and we had not seen each other for 6 months. We were really looking forward to spending quality time together, but this experience completely ruined our stay. Honestly, I should have taken more photos and evidence just in case, but the staff already knows about these issues for sure. I truly hope management improves the condition of the hotel because it has a lot of potential, especially for families visiting Fort Drum due to its convenient location and nearby establishments.

had a very nice stay. the room was cleaned, and everything worked. would stay again. the location…read morewas convenient for traveling and for restocking at walmart. staff was friendly, and they were trying to create some community with looking for a stuffed rabbit. note the date, they may have fixed stuff up, or we got a good room.

We chose this place because it allows dogs and it was close enough to where we were. Upon arriving…read morethe place had a smell of stale cigarettes and bleach, an upgrade from the mothball smell of another review. We checked in, everything seemed normal. Upon further inspection if the towels could talk, they would tell a story. The dried vomit outside of our room was a nice touch to add to the experience. The bed, and the pillows had live bed bugs. We saved one in a piece of toilet paper to show the property. We packed our belongings and checked out. I stopped at the front desk, informed them of our room number, we were leaving, and why. I showed the gentleman the live bed bug we found. His reaction wasn't the best, and no refund was offered. Booking.com tried to get us a refund, but the property refused to return their call. The property refused to communicate with me as well. Below is a picture of the live bed bug we presented the property and one I found on me when I returned home, which I obviously killed, after driving 5 hours in the pouring rain, at night through the Adirondack Park.

Stayed here before dropping our daughter off at camp. It looks like an older Holiday Inn Express…read morethat hasn't updated, so there's no newer amenities, but it's a perfectly serviceable hotel with clean beds, good showers, and a very friendly staff. The owners and the hotel housekeepers were all extremely pleasant. We had a dog-friendly room because we brought our boy, and there was nothing wrong with the room at all. We had a nice night here with no complaints. They offered breakfast the next morning and it was what you would find at a HI Express or something comparable. I agree that even though the hotel is smoke-free, you can tell that some people try to get away with it. Lazy. The weather was great, they could have gone outside.

Visiting family up in the nearby area and this was the Marriott property I could find. It does…read moreappear to be one of the newer hotels in the Canton area. Firstly they have plenty of parking including quite a few electric car charging stations so good for those who need it. Location wise you are near a plaza with Pizza Hut among other stores and plenty of store and food options in the nearby area. Check-in was simple enough with a friendly worker who even apologized for the wait as we were behind one either person. I think due to the holiday weekend lots of rooms were booked and we ended up having to get a two queen room as that was all that they had available. Bed is comfy enough but neither my wife or I really enjoy the pillows they have. The shower/tub and bathroom in general is nice enough. Their housekeeping is offered every other day so you won't get it unless you are staying longer. They do offer complimentary breakfast that seemed very typical but appreciate it being free compared to most hotels charging you. A good option for the area for a place to stay. By no means my favorite hotel but minimal complaints overall. I would stay again, but may bring my own pillow.

We visited Canton and ADK region over recent Memorial Day weekend. This Fairfield Inn is newer and…read morebeautiful, sort of a surprise for the Canton area. Guest service and housekeeping were very kind, especially towards the kids. The interior decor is really eclectic and modern, definitely different in a good way from your routine generic hotels out there. Bed was super comfy, big bathroom (no tub), large screen TV and everything very clean. Excellent spa quality bathroom products! The standouts were the common areas, dining space, gym, outdoor patio and pool areas were so beautiful. While the pool is on the small side, the kids had a blast. Only slight negative was the breakfast. Food quality was not as high as other hotel breakfasts I've had. The breakfast sandwiches were premade ones and limited hot items were microwave quality. Although the mango water was delicious! There is a plaza directly next door which was nice for a quick Pizza Hut fix. We paid about $160 for one night on a holiday weekend, overall an okay value. We'd recommend and return!

Super friendly service! One of the happiest staff I have seen in my travels...from the front desk…read moreto the breakfast attendant. We had two rooms and both were clean and comfortable. More than enough plugs for our laptops and phones. Clean towels and comfortable beds! The breakfast was your typical free continental breakfast but the food was hot and fresh. The bacon was crisp and very good! Our rate was very fair and while the hotel was busy, we didn't hear a lot of excess noise. Would definitely stay here again!

Acceptable Fairfield. Friendly staff. Older building but maintained relatively well. Clean…read moreroom. Edible breakfast. Plenty of free parking. Gets job done in area.

Last minute request not only accommodated, but a sweet upgrade without asking for a balcony space…read morewith a view. These hosts were most hospitable and we will be visiting again. This time to try the kayaks and beachfront a little more.

We stayed at Pine Knoll last week for two nights. Our host met us in the office and immediately…read moreupgraded us to a lake view room to better accommodate my husband. She also brought us a teapot & tea bags since we don't drink coffee. She was also a wealth of information about restaurants & things to do in the area. She was a very lovely person. Our room was more than adequate-two queen-size beds, dresser, microwave & refrigerator. The bath was modern and up-to-date. Everything was decorated in the Adirondack motif. The best part of the room was the balcony overlooking Fourth Lake. What a tranquil & serene place! Thank you for providing such a fantastic getaway.