Superb service from EVERYONE in this office. They set up…read morean email group with their whole office and my family and all questions were taken care of immediately!!! Would HIGHLY recommend them for all my family and friends.

We went through a terribly tragic event, losing our father after a house fire. We didn't know where…read moreto begin with funeral arrangements. We met with Melanie who was compassionate, caring, and explained everything thoroughly. We felt as though we were a part of her family. Dad's service was very nice, and the funeral home is spacious and beautiful. We were able to bring in donuts for the visitation, and coffee and water were provided. Even after the service, the funeral home went above and beyond. A woman posted horrible words and death wishes to my mother (who also nearly lost her life in the house fire). We contacted the funeral home who promptly removed the terrible comments. Unfortunately, the woman and her mother continue to harass this wonderful business, posting negative reviews and demanding that they post their disgusting comments on my father's memorial wall. We never imagined that we'd have to deal with such tasteless behavior, and we're mortified that Melanie and Sara have to deal with this. Overall, this is a very caring and compassionate company that genuinely cares about the family and their loved one's final wishes.

I highly recommend Baird Funeral Home. They were very helpful, listened and followed through with…read moreour requests, and were very professional. My mother and I visited them a couple of years ago to get her arrangements and what she wanted in place - and I was very pleased with how everything turned out. Due to Covid-19, my mother's memorial service was several months later - they took care of everything. It made the day go smoothly - and as easy as possible. I am grateful to Tami and all she took care of for us.

As long as their able to keep they are able to keep the new grounds keeper! I see a huge…read moredifference! He needs commented! I see a huge difference! Office staff has always been fantastic ! Until now I haven't been impressed with the grounds keeping. I hope he stays! Thank you so much! They did a fabulous job! So very thrilled! You gave my Mother the dignity she deserves.

I have had them cremate two of my beloved pets. They're very respectful. They have done nose…read moreprints, paw prints, and save pieces of fur. B

I visited Dodds Memorial on May 8, 2024. I met with Sherry and she was awesome. She was very…read morecaring, sensitive and patient. She's very knowledgeable and answered all of my questions. My daughter accompanied me on the visit. Sherry's compassion impressed her as well. She has taken very good care of some of my family members and came highly recommended. I will definitely refer her and the company to family and friends. Thank you Sherry for taking such good care of me. Fondly, Sandra

If you don't have anything good to say; then say nothing. Wrong! I purchased a headstone for my…read morerelative from Dodds. I made the mistake of paying in full before I got the proof because I was in the military and wanted to tie up all the loose ends before I left. Big mistake! Every couple of months, I would get an email telling something was wrong. First they lost the picture. I emailed them a new one. Months later, It wasn't a good enough quality, can you send another original. I sent another original. Then months later and after asking several times with no answer; I was snail mailed the proof (not emailed as all of my correspondence was). The proof had MY own name on the headstone and no dates. I immediately and nastily emailed them regarding the crap that I had received. A couple of days later, I received a message stating they had seen the "mistake" too and was getting with that dept. to fix it. After a couple more weeks, I had to again email them and ask where the correction was. Finally ONE FULL YEAR later, and after a dozen excuses, I got the corrected proof. No headstone, but I got a proof now. After which they still had to make it and put it on the grave. You may ask why write this over 3 years later? Well, I am in need of another headstone now and that disgusted feeling immediately came back to me. As I am having to go out of my way to Cincinnati, because I wouldn't use Dodds in Springfield or Xenia again if my life depended on it. Sorry it took so long to warn you.