I needed to have a wall repaired with plaster and painting. A technician arrived and examined the…read moreissue. A bid was then sent and accepted. (Fortunately, this time the company did not give us an outrageously overpriced bid as they had for some past projects.) The company then called me and stated that a different technician would be arriving to begin working before the office opened and would not schedule it to start during our office hours. Accordingly, I arrived to work before our office opened to let him in. And upon returning over three hours later I could see no work had been done at all. I contacted the company and asked where their technician was. They informed me that he was off completing other projects. Why did you insist I come into work before office hours to let in someone who did not actually do any work until over three hours later? This same technician would leave and return several times, meaning I had to let him back into the building and apartment repeatedly. Did the first technician getting the bid forget to communicate what was needed? On day three of the project, the technician contacts me and informs me he is done for the day. Then about an hour later, he states he needs to return to work on it further. At this time, I am at a meeting and cannot return. I inform the argumentative technician of this fact and that I would contact him when I was done, about an hour and a half from them at a guess. At the hour and a half mark, the technician begins calling my phone over and over while the meeting is wrapping up. I am finally able to answer and the technician is insistent that I return immediately to let him return to work (after he said he was done for the day earlier). The aftermath was that the wall was not made completely smooth, but at least it was painted. I sent the company a survey asking for someone to contact me as I did not want their services again. This would have been a golden opportunity for any business who cared about the client to reach out and see what could be done to repair the mess that they made. But I got not reply. It appears that our business is not large enough or pays enough to warrant their concern. We hired them for a few projects prior. And they have consistency issues with their work quality and pricing variances. If you hire them, you are taking a risk that the work will not be done properly and/or that they will treat you with disrespect.

I called to set up appointment to get a price on painting to be done in my home. Didn't show up on…read moretime. I had to call to find out if he was coming. Finally showed up and he was a polite person & said he would send me an email with estimate by Monday. It is now Thursday & still have not heard from him.