To update on my last review the updates have been less than satisfactory. They say they only claim money that is owed to the apartment but they will charge you another month plus a late fee for being on time.
They will also have back stabbing office managers that you thought were good people, like Brittney, that tell you one thing and then immediately throw you under the bus. So if you deal with her be sure you get everything in writing.
Also they claim to send forms out but those form must disappear before they leave the office claiming that they would charge you fees for something you already agreed would be paid off with your security deposit- but when you tell the office manager you are not made aware of any fees because, once again, they want to gouge your pocket book, they don't give a single iota about your stay there. The only form received was about a policy that wasn't exactly clear by using the plurals but never the amount. So yes, make claims on things that make you spend money because the office manager nor the land lord can keep a straight answer but they will conspire with each other to make sure you that are lacking the most in your bank account.
They are animal haters essentially. Don't worry they don't understand how animals function so therefore they just go on paranoia and the words of underhanded companies vs actually talking to the pet owners.
Also if they would professionally clean the carpets there would be no problems. Be warned if you're a pet owner. If they see you own pets they will just rip up your carpets without cleaning it and claim that they need to be replaced (even tho a cleaning would have fixed everything) and charge you nearly 800-1000 dollars instead of the 90 because 90 dollars doesn't make them money.
Like I said, it's not worth your time or your energy. Find a place that actually doesn't try to rob you and even when they claim to make everything black and white they still can't get their charges lined up for the charges they claimed against you so.
It's almost essentially a scam. So if you're already there or it's too late to escape- get everything in writing. Make sure you get pictures of everything or they can conjure up an image and claim its from your place. read more