We decided to tour Colorado from Boulder to Colorado Springs to Cañon city where we wanted to…read moreexperience the Royal Gorge Suspension bridge. We stayed at the HolidayInn express which has king bed suites. Historic downtown is only a few miles down the road for a nice walk and a choice of restaurants from coffee shops, pizza and casual dining. There is a-lot of outdoor activities from kayaking to hiking trails.

We had an absolutely lovely stay here while visiting from Denver. The front desk was so friendly…read moreand hospitable and knowledgeable about local activities. The pool was incredible for the kids and even had a special section just for little ones. The rooms were spacious, clean, brand new, and quiet. The hotel is also located right near the local attractions. Would definitely stay here again!!

I didn't go 5 stars because they give you an energy bar for breakfast, I mean come on man, who eats…read moreenergy bars? The place was clean everything works properly the staff is very nice. By the way on another note. The Housekeepers that clean the rooms and do the laundry work long hard hours for a pay that should be much higher. I personally have for the past 40 years since I used so many Motel's traveling in a truck leave a tip in the room for the housekeeper. I've been leaving $5 for the past 15yrs. I don't trash the room but I want them to know I appreciate what they do very much.

For a motel of this level, the price was decent the last week of March (I still think $40-50 should…read morebe the standard price for this type of motel/hotel in basically off-season when they clearly had plenty of availability so $68? seems a little much at the same time but there was no place cheaper that I was aware of), breakfast was decent to very good, the location wasn't the typical freeway noisy location, and it was just down the road (Florence is small) from family we hadn't seen in a really long time. I'm sorry I've forgotten the front desk man's name but he was very friendly and helpful... maybe too helpful! I hope he rested that leg/foot injury finally so it's not worse or taking longer to heal than it has to!

My husband and I were on a 25th wedding anniversary over night trip. Upon arrival the manager on…read moreduty was so kind and friendly. After getting checked in we went up to our HUGE room (328) This room was MASSIVE! The bed was so comfy. Super clean, comfort lights were on above the tv and bed. Very welcoming. The pool and hot tub were very clean also. The next morning (today) we went down to breakfast. The selection was amazing. So many choices for breakfast. They had THE WAFFLES (IYKYK), the coffee machine was amazing as it grinds the beans fresh. We would stay here in a heartbeat if our travels come this way again.

We had a reservation at the Holiday Inn Express in Canon City, Colorado booked with IHG Rewards…read morepoints. As an IHG One Rewards Platinum Elite member, we frequently stay at IHG properties and have generally had positive experiences. Unfortunately, we experienced an unexpected medical emergency that prevented us from traveling. As soon as we realized we would not be able to make the trip, we contacted the hotel and explained the situation. Because we were outside the cancellation window, we asked if the reservation could be moved to the following day so we could still use the stay. Unfortunately, the medical situation prevented us from traveling at all. We fully understand that hotels have cancellation policies, and we were not disputing the policy itself. What disappointed us most was the tone of the communication that followed : "We fully empathize with you but blaming hotel for your personal problems does not go well with any more consideration." The situation felt unnecessarily confrontational rather than empathetic given the circumstances. We escalated the matter to IHG Guest Relations, but the hotel's decision was ultimately upheld. Policies are important, but when guests are dealing with genuine medical emergencies, a little understanding can go a long way. We hope the hotel will consider approaching similar situations with more empathy in the future.

Unfortunately we had the worst hotel experience we've ever had with this brand. We checked in…read morethrough the Hilton app using digital keys for convenience. When we arrived around midnight, there was no greeting or even basic courtesy. The front desk attendant acted like we were interrupting her night and got an attitude over our reservation--insisting we only had one room when our app clearly showed two. Her response was that she didn't see both rooms because we checked in online. Only after we had all our luggage loaded onto the cart with a flat tire did she tell us the elevators weren't working--and that no rooms were available on the first floor. It would've been courteous to receive a phone call prior to arrival letting us know about the situation. Had we been elderly or disabled, I doubt any assistance would have been offered. As it was, we had to haul a full cart of luggage up three flights of stairs after midnight, without a single offer of help. Once in the rooms, it got worse. One room had only one towel, a towel thrown in the closet, an earring back on the floor, and a strange blue stain on one of the beds. The second room had a broken security lock and a bed that wasn't even made. When we returned to the desk to request a room change, the attendant mentioned there had been "a lot of police activity lately" and that she'd mention the cleaning issues to housekeeping. We've stayed at many Hampton Inns, including in far rougher areas, and never had an experience anywhere near this bad. The customer service, cleanliness, and maintenance at this property are unacceptable. Absolutely avoid this hotel. It does not meet Hampton Inn standards in any way.

Oh dear - I feel bad for the employees who work here, because it's clear that management is not…read moretaking care of the building or its employees. To be clear, the woman at the front desk did everything in her power to make our stay great. But someone needs to invest some love into this hotel. We came here for a mountain bike race for one night - the hotel is full and there is only one person on staff. The first room we got hadn't been cleaned and the front office person had to leave the front desk to clean it herself. Room 302 doesn't have a working lock. The king size sheets don't actually fully fit on the bed. The elevator is covered in fingerprints and looks like it hasn't been cleaned in a year. The floors are sticky. Talking to other customers, the rooms seem to be set at 88 degrees. The thermostat in a neighboring room had all of its buttons broken off. Someone had a fridge that wasn't working. Our room didn't like, despite pulling up on it like we were told to do. The pool had no towels. The washer/dryer for personal use is broken. In the morning, we learned that the oven was broken and they couldn't make eggs, sausage or potatoes for breakfast. What was good? The rooms and the pool seemed really clean and everyone was friendly. The A/C in the room is quiet. And they have make-your-own waffles. I hope this place can do what it needs to do to be great.

Horrible owners very unprofessional and treat tenants along with tenant guests unlawful and try to…read moretrespass them with the local law when they don't get there way and are informed of the right way to do business. So in conclusion one star is way to much for this run down trashed out pos place and the owners are as trashy as the motel it's self. Consumer beware this isn't a place you'll want to do business with there's much nicer places to stay in are area!!! thanks and your welcome.

The Riviera is a nice little motel just a short distance from Canon City. It's a bit aged but it…read moreis clean and well-kept and the price is very right. We had special parking needs due to having trailers and the very nice lady who runs the place called the local police and had them come by and confirm we could park across the street. She is a great lady and was very accommodating. The town of Florence is very cool. A great main street with antique and other shops. All easily within walking distance of the Riviera. (Be sure and stop by the Pour House... incredible coffee!).

An absolutely beautiful little home nestled on the Arkansas in Florence. The room is above the…read moregarage giving you some nice privacy, with a balcony overlooking the river. Barb and Mark have done some amazing landscaping to their home with a few goats, chickens, geese and swans living on the land. Homemade breakfasts were amazing and well-presented in a cute picnic basket each morning. More than enough food to fill us up. They were knowledgeable about the area and had great suggestions for what to do for entertainment. We would absolutely go back.

From the owner: Studio apartment on Arkansas River Breakfast included…read moreClose to restaurants & tourist attractions Fish from the property Private and exclusive

The overall experience at this hotel was just okay. My main complaint is that the room did not feel…read moreor look clean and the maintenance could do a better job fixing frequently used items in the room. The pictures explain everything. With all this said, I found it offensive that the housekeeper left a qr code for a tip. On a positive note, the General manager and the young lady who served breakfast were very pleasant and helpful!

very nice / clean. Pool / hot tub and sauna were a welcome relief to our day of traveling. Room…read morewere smell free. Courteous staff. Would return if in the area.

I miss the days of old family-owned motels...and the Travel Inn brought it all flooding back!…read more Convenient, clean, and a great price. When you want a good night's sleep in Cañon City, this is your spot!

We had no idea what to expect when we came here. We just looked on reviews online and I did a…read morebooking online with the booking.com. We walked in and greeted by a nice man. He had my reservation up and got us our room within less than five minutes. The room is small but very cute. Everything seems very clean and probably the cleanest restrooms I've seen!! The pricing was great I paid $91 for one night which was the most affordable around. The only thing would be that my partner said he didn't like was that they need a bigger ice machine lol but that's really not a problem at all. Great customer service, fantastic pricing and nice clean room!

The reviews on this page didn't seem we were in the same hotel. The room was on the 2nd floor and…read moreno elevator working. Ok. We got into the room, the did my normal bb inspection, on the pillow, there was a small ant-like insect. Pulled back the sheets, I accidentally slid the mattress back and saw a soiled towel. But no sign of bed bugs. Needless to say, I went to Walmart and got cleaning supplies and cleaned the room. This place needs TLC a new coat of paint and carpet also updated mattress there was cigarette burns on one of them In our room. Non-smoking room??? The guy at the front was nice but the room didn't make the grade. Will not even consider this one again. Please leave truthful reviews.

David is an amazing host. This place is well ran and you feel valued as a guest. He goes above and…read morebeyond to call and update you regarding any issues with the hotel. This hotel is clean and organized. I especially loved the live plants everywhere. Will stay here again!