I had total knee replacement. I seen PT at this office prior to and after surgery. The care I…read morereceived before and after surgery is the reason I am doing as well as I am. Thank you to everyone at this office!

The care I receive from Dr Ann George is thorough, and her bed side manner is always pleasant! The…read morestaff is welcoming & they do well as a team individualizing the treatment. I would recommend Dr George & the practice to anyone looking for care of their arthritis.

Waited months for an appointment just for him to tell me he couldn't help me. He couldn't even give…read moreme any ideas of how to help my fibro pain other than exercise. He was ridiculous and I have no use for him.

I don't even know where to begin. To say I was humiliated is an understatement. Disappointed,…read moreunderstatement of the year. Maybe I should start with the fact that I waited months to get an appointment. I have been ill for what feels like forever. I was so hopeful to finally get some answers. Finally get a plan of action together for my treatment. Maybe even be able to heal. All of those hopes were shattered the moment Abraham Tucang stepped through the threshold of the patient room. I don't put the title Dr in front of his name, because someone so severely lacking compassion, bedside manner, and the manner in which he treated me doesn't deserve the title. He glanced over my new patient paperwork as be asked me if I'm an intravenous drug user. Then proceeded to tell me that my symptoms inline with someone with Hepatitis. He was completely dismissive and so very carefully worded that I'm fabricating the symptoms I'm experiencing. I broke down sobbing. All these months I've waited to have this appointment, to be told, "I'll send you for blood work and x-rays, I'll follow up with you if it's even necessary". Presumed a drug addict, I assume because I have tattoos and a piercing, probably had the smell of my husband's cigarette on me. So I went and got the blood test done.. got the X-ray taken.. No hepatitis, but in fact arthritis, a vitamin d deficiency, and likely an autoimmune disorder as well.. He doesn't have the decency to call me to tell me any of this. He emails me. Sends a couple of prescriptions to the pharmacy without seeing me again and asks me to come back January 28(close to, I'm not a sure if that is the exact date) at 6pm. I very reluctantly agreed to come back for a follow up. But it never happened. Mr. Tucang's office called me over five times, left numerous voicemails, calling from multiple numbers harassing me to take an earlier appointment time that day. I was unable to accommodate the appointment time change. It's not my responsibility to accommodate my doctor. I called and spoke to the office manager in a heated discussion that led to me using a few choice curse words. I ended up cancelling my appointment. Only to receive a letter from Mr. Tucang stating he would no longer see me as a patient due to my abusive behavior to his staff. (I told her it was bullshit they were harassing me and that I didn't fucking appreciate how I'm being treated) because at that point I had, had enough! I would advise anyone to run far and fast if you're ever referred to him. He's the absolute worst. But if being treated and talked at, not to like you're a steaming hot pile of garbage, by all means...

My wife is a patient of Dr. Alappatt. He is a very good doctor but his prior authorization lady…read more"Sherry" is rude and unprofessional. She has no clue of how to do her job. Sherry sent my wife's records to the wrong insurance company and stated on the phone when my wife was trying to straighten out her prior authorization " I've had a bad day and I don't have to take this ". Your job is to take care of patients! SURPRISE! Sending records once with NO follow up to make sure the right people received them is completely unacceptable. Attention to detail is critical in patient care and it's your job to do so. Stating you will not send them again and then telling a patient they will have to change there therapy ... is unacceptable and unprofessional. The Dr. is the only one who can make changes to patient treatment and therapy. That's why there is a Medical Board who needs to be aware of your statement. I called to speak with Dr. Alappatt about the rude treatment and incompetence from Sherry. I never received a call back... Hmmm.. I wonder if his staff communicated the message? Still waiting on a call... Imagine that!

I've seen many rheumatologists in my life, but this one was really one of the worst. He is…read morecompletely unwilling to think outside the box, and discuss options. When I told him my current treatment really wasn't working, he shrugged it off, and really didn't care. I instead found another rheum who listens and surprise! actually seems to care about his patients.

Overall had a wonderful experience with this office! The thing that impressed me most was the…read morefriendliness of the staff. All the receptionists I have encountered have been very knowledgeable, helpful, and have gone out of their way to make sure all my questions are answered and that I'm comfortable. I've been here frequently in the past few months due to a new diagnosis, and every time I've come in I've had nothing but positive experiences with the staff. Receptionists: polite, informed, kind, and helpful. Nurses/LPNs: friendly, efficient, helpful, and really took the time to make sure they had all my medical history correct and even shared a few jokes with me. One thing that really impressed me the most recent time I came in is that when I went to check in, I asked if there were vending machines or somewhere I could get a drink. The receptionist offered to get me a cup for water, however when I explained that I was asking for a drink because I'm diabetic and my blood sugar was low, so I needed something with sugar in it, she dropped everything to go in the back and get me some orange juice. The receptionist next to her heard what was going on, and she ALSO dropped everything to go find me a juice. I ended up with 2 juices, and was very touched by their eagerness to help me. The only reason I'm giving 4 stars instead of 5 is because about half the times I've come in, I've had to wait to be called back for 30 minutes or more. Since I expect having to wait now, it's not a big deal because I keep that in mind when scheduling appointments. Another reason for the 4 star rating is that I did have one instance where I was scheduled for an office procedure, and I showed up for the appointment only to learn that I'd have to come back another day for the procedure because there had been a scheduling error, and I had been scheduled with the NP instead of the doctor, and the NP did not do the type of procedure I needed. However, everyone in the office was very empathetic and apologetic, and they worked me into the schedule the next day. If they could fix the wait-time issue, this place would be 5+ stars.

It's a pill mill. They had me on dangerous amounts of opioids. The staff was very rude, and I never…read moregot better. Getting away from them was the best thing that happened to me. If you need a pain doctor that really cares about you look someplace else.

This place has been nothing but a headache. They rescheduled my appointment twice. And now, I have…read morejust called their office to confirm my latest appointment and they will not confirm times over the phone. Who does that?! So I can either show up at opening and wait in the lobby an undetermined amount of time until my actual appointment or go with what I "think" they said my appointment time was and risk missing the appointment. I can confirm anything they want about my identity and they will confirm the day that my appointment falls on but not the time. Makes no sense what so ever. I'm very disappointed. If I hadn't been a long standing patient of Dr. Kahn's I would try to get into another clinic just because of the office staff.