I previously had used Ortho Cincy for carpal tunnel surgeries and was very happy, so when I injured my knee, it was my first choice. I went to the Anderson location as a walk in and saw Matt, a PA. He was super nice. Gave me a medrol dose pack, suggested ibuprofen, and to see Dr Wiggins in 2 weeks. If any additional joint instability, clicking/popping, or no improvement, see her sooner.
After a week of no improvement, and lots of clicking, I scheduled with Dr Wiggins. From the moment she came in the room, she seemed super dismissive. The first thing she told me was any joint instability was just phantom due to muscle loss from having swelling over the last week. She said any clicking was just because I have high knee caps, and women's knee caps move a lot. The exam she did seemed super basic. She declared nothing was torn, and I needed PT. I could hardly walk, was using crutches, and dealing with tons of swelling. How I could do PT, seemed beyond me. I asked how she knew nothing was torn and she said because she just did an exam.
I immediately left Ortho Cincy and went to Beacon to do a walk in appointment for a second opinion. The doctor I saw there did a far more thorough exam. He wasn't dismissive at all. He felt the clicking and ordered a MRI. I came back to see him and found that while the meniscus was not torn per se, it does have a defect where there is a pocket missing, allowing for bone on bone movement. After the active weekend that lead to this, I probably had significant bone bruising. He gave a game plan for recovery, and said I need to avoid ever doing impact movements such as running, jumping, etc.
A far better experience at Beacon, and I don't think I will ever return to ortho cincy except for if I see the same hand doctor who I had a good experience with previously. Ortho Cincy is not a place I would ever recommend for acute injuries. read more