I randomly walked in because my daughter's golf necklace was all tangled. They did not hesitate to…read morehelp me. Great honest people. I will be back.

A wonderful seller with beautiful items and very accurate descriptions that a buyer can trust!!read more

Wonderful shop filled with beautiful hand made pottery. I shop here for any gifts (for myself as…read morewell) before going anywhere else.

This pottery shop is a cooperative effort between several local potters which means there is always…read moresomething new to see. I've found many gifts ranging from beautiful handmade earrings to one of a kind mugs, bowls, goblets, and platters. If you're looking for a handmade gift or special item for yourself this is a great shop! They stock functional and decorative pieces. There's something for everyone in this little shop.

Corina does excellent work. She has a beautiful shop with fabulous jewelry…read more She also does repairs. Her prices are reasonable as well

Incredible selection of healthy. Owner is very helpful, I lost an earring and the owner said she…read morewould make me another.

I was referred to this jeweler by a friend. I walked in one day with a few pieces I had at home to…read morehave repairs done. The saleswoman sees my engagement ring and rudely says "That diamond is not real. The those diamonds are not real. And the band isn't even gold." Wow! I don't recall how the ring came up to begin with. I didn't say much because I found her attitude to be very off putting and rude. She went and grabbed some black box that helped her see if it was real or fake. As she is looking it she says "well it's real. And the other diamonds are too". But of course, they were bad quality. This is my engagement ring that I have had for almost 30 years and been appraised 3x. I had brought in a bracelet that needed to be repaired, a monogram ring that I was inquiring about changing the monogram on it. And lastly, the whole it's not real debacle, I had brought my engagement ring in to have the prongs tightened. Next I was being told that I should have my ring completely reset with white gold because that's the trend. I had tried a silver basket for my diamond and didn't care for it in the past. Well that became an issue but they did fix it on the spot. Lastly I came back to pick up this bracelet I needed repaired. I had forgotten the tag they gave me and the man moaned and sighed because that meant having to look at each bag. I will not be back. I do love to support local businesses but I felt the staff overstepped their boundaries and were very rude. Not a plane I want to do business with.

Underwhelming. After…read moreseeing the ads for this jeweler on PBS I had raised expectations (due to the positive connotations of public television.) So, when I needed a new watch band I came here instead of venturing into Albany. It's located in a newer strip mall with an eclectic array of businesses. Easy parking is a plus. When I walked in, however, my expectations immediately lowered. Entering I noticed a random array of things for sale: scarves, honey (?) other things that you wouldn't expect in a jewelry store: and this isn't an informal or granola, or general store sort of vibe. Lots and lots and lots of light, glass and mirrored cases and an emphasis on bling. My immediate vibe was this is a sales place but not somewhere you'd want to use for watch or heirloom jewelry repair. Think the type of jewelry store you'd find in a low-end mall. I was seeking a leather band replacement for a classic man's watch. The salesman was very nice, but indicated my watch was non-standard size, and required a special order. I've had the watch for 40 years and anywhere I've sought a replacement (leather bands wear out every few years) in upstate New York or on the west coast, the band replacement was considered pedestrian and the jeweler had lots of replacements on hand from which to choose (I have two watches with leather bands -- this has never been an issue before.) Next I was looking at a catalog, and the price was 3x what I last paid for a band (in Nor Cal, btw.) Whatever; my thought was okay, the price of convenience and you are supporting a local business. A few days later I got a call that the band had arrived; I went in the next morning after an appointment downtown and pulled up at 9:55 expecting to wait but the open sign was up and the lights on. I entered and a young salesperson, eating breakfast sandwich, looked up with irritation when I entered and was less than thrilled to need to get up to serve me. I advised her I had called, and she took the watch and sullenly walked off to put the band on. When done she mumbled "do you want the old band?" and then rang me up and gave me a cursory thank you. If you care, not smart to be ungracious when you are working for a small local business and dealing with a polite customer who is obviously a local older professional likely to have disposable income. Perhaps she was having a bad morning or just suffering protein deficiency not having been allowed to finish her breakfast sandwich (btw, in a business you shouldn't be chowing down in the sight of customers -- take it to back room.) I was hoping for a classic, tasteful, old fashioned jewelry store with dependable repairs, like the type you used to find across all upstate New York; I'll head into Albany when I need that type of service I guess. Joyelle's is simply a bit of Colonie Center along Delaware Avenue in Delmar.

Super cute shop with lots to look at. There's a variety of artisan goods like jewelry, candles, and…read moresmall home decor items. This is a great place to pick up some unique gifts or to find something special for yourself. I was pleased with the variety and prices. I'll be stopping back to do some holiday browsing and shopping!

I enjoyed my leisurely visit to this little shop in the middle of Hoosick Falls. I was happy to see…read morethat it offers a little bit of everything and is not focused on "folksy." I was able to find unique and perfect gifts for friends, who are all very different from each other, at good prices. Friendly service and a nice, calm dog in the shop as well :)

I have found my lifelong jeweler here! After quite a chaotic experience with my engagement ring at…read moreanother chain jewelry store, I wanted to check out smaller businesses. I am beyond thrilled to have found Robért's Fine Jewelry, from the moment we walked in we were so welcomed and felt like were visiting a friend as opposed to just being a number spending money. Roberto listened to what I was looking to have changed on my ring, and he proved to truly be the top tier of custom work. I had my ring reset and turned from a solitaire to a three stone ring, and I cannot image trusting anyone else to do this. My husband was also highly impressed with the attention to detail, professionalism, and kindness. We will be returning for years to come, I am thrilled with the experience and can't wait to give him my future business!

I went to see about getting three rings resized. I was welcomed so warmly and he worked with me to…read morefigure out how to make it affordable for me. The resizing was done in house, great communication, and quick service-it was just two days. They look great and I'm so pleased.

I came across Inspiration Co. at Crossgates Mall and was immediately drawn in by the positive…read moreenergy of the store. I loved the inspirational messages, charms, and bracelets, and ended up purchasing a bracelet for myself set for my sister and my friend brought one too.The sales associate, Jade, was wonderful. She was friendly, helpful, and made the shopping experience enjoyable. When the crystal charm on my bracelet fell off, she assisted me with getting a replacement without any issues. Unfortunately, the replacement crystal charm also fell off shortly afterward. While I absolutely love the meaning behind the bracelet and the inspiration it represents, I'm disappointed with the quality and durability of the charms. Having the charm fall off not once, but twice, was frustrating. The customer service was excellent thanks to Jade, but I hope the company improves the quality of its charm attachments because the products are beautiful and have so much meaning behind them. Rating suggestion: 3/5 stars -- great customer service and meaningful products, but the repeated charm issue affected the overall experience.

I need to leave a review for the best associate we have…read moredealt with in yr Crossgates Mall Store in Albany NY.. She was the sweetest girl so professional an helpful to us and a few other customers at the same time I just can't say enough about her she fixed my bracelets for me as I needed a bigger size .. Her name was Jada and I hope to see her on our next visit to yr store

I had a design in mind when I went to Drue, which I still love. She was helpful in the design…read moreprocess and finding the right diamond during the first couple of visits and I liked that they worked on-site. She wasn't the nicest, but I'm willing to put up with some gruffness from an expert. However, there were so many mistakes during the design process I barely received my engagement ring during the year long engagement before the wedding. The ring was beautiful from far away, but super sloppy close up. The spacing and height was off on the side diamonds, but it was a 3 hour trip to go there and she was so rude all the time that I gave up on getting it fixed. The wedding band was not what I expected because the diamonds in it were set in a channel with blank space on either side and looks bad. The rings were cleaned and checked there for 4 years or so. I had to stop wearing rings just after that and I was always worried about the integrity of the engagement ring. The rings were cleaned and stored in the box for the last 12 years (which was also cheap and didn't hold up). I just took the ring out to get resized and wear again. And all those sloppy areas--the ring is actually breaking down. I couldn't believe when I looked under a loupe at it. The gold channels are actually breaking off. This comes from sloppy technique in its creation. This ring should have lasted a lifetime, but it's going to cost me $1,700 to get it fixed after 5 years of wear?! Sloppy, shoddy work by a shop run by an incredibly rude person whose business model seems to be so difficult to work with (after she gets your money), that it is a horrific experience regardless, and you end up with a subpar piece at an expensive price. I also witnessed her being very nice to some people and rude to others, so maybe part of it is about how much money she thinks you have and whether she has gotten your money yet. I got the sense she prefers to sell jewelry she has already created, but when I was there, the engagement settings were all pretty similar and not what I wanted.

Extremely disappointing experience. I came in with a unique and personal request--turning my wisdom…read moreteeth into custom jewelry--and was met with nothing but rudeness and attitude. The woman I spoke to, the OWNER, was dismissive, unprofessional, and made me feel like I was wasting her time just for asking questions. It was clear she had all the ideas, no interest in listening or offering any kind of guidance. She told me she was "insulted" for even suggesting to get a necklace from Walmart to help with my budget. For a business that claims to specialize in custom work, the lack of basic courtesy and respect was shocking. I left feeling embarrassed and disrespected. I would never recommend this place to anyone looking for thoughtful service or creative collaboration. Honestly surprised how this lady is still in business.