The property is so beautiful I never realized how large the property was. The staff is very…read morefriendly and helpful. I am so excited to be moving in next month.

This apartment complex is an absolute joke - Steer clear from here. The maintenance is absolutely…read moreatrocious, and you will be left without heat during snowstorms and winter months, only for them to finally come repair it at the beginning of Spring. Furthermore, once you end your lease, they will claim that you damaged blinds or other sorts, even though the apartment was left in pristine condition, better than when you entered it. Do yourself a favor, find somewhere else to rent. I attached pictures of what our front entryway would often look like each winter, as well as the washer and dryer machines after they were worked on and never fixed by the maintenance staff. We paid for a unit with a washer and dryer, yet we did not have a working unit for a large portion of our time spent living there.

Wouldn't move here unless you enjoy replacing your tires regularly, a dirty community pool, or…read moredoing your own snow removal for an entire apartment complex. Drive through the complex to see all of the vehicles with flat tires due to their negligence. Might also consider checking out their snow removal efforts, while you're at it. This multi-million dollar corporation doesn't hire a snow-removal company or grounds keepers, so you'll constantly deal with animal feces all over the grounds, and you'll be lucky if they ever clear the snow from your sidewalks, fire hydrants, or parking lots.

If I could, I would give Pondview Apartments zero stars. Prospective and current tenants should…read moreexercise extreme caution. Management demonstrates repeated unprofessional and legally questionable practices, including attempts to charge tenants for painting or carpet replacement when no damage or excessive wear exists, which is prohibited under New Jersey law and widely recognized as improper. Communication is consistently unresponsive, delayed, and lacking transparency, and routine processes such as move-out inspections and security deposit returns are unnecessarily complicated. After I warned current tenants in the official Pondview Facebook group about these illegal and shady practices, my post gained traction and drew reactions and comments from past tenants who shared similar experiences. Shortly thereafter, I was removed from the group entirely, which speaks volumes about the lack of accountability and transparency. Please be advised and reconsider before deciding to live here. Tenants should document everything, maintain all communication in writing, and be fully aware of their legal rights to protect themselves.

Still no communication, except to remind you several times each month that the rent is due on the…read more1st. If you have a problem, the only communication is with the AI robot. If the problem is more than to change a light bulb, then no response. Luxury is only on the website.

The office staff is completely non-responsive. Noone responds to emails or returns voicemails…read more They barely answer the phone. The pool is closed on random days with no notice to residents. The hot tub has been broken for over a week with no notice to residents about when it will be repaired. I would not consider the experience to be "luxury." I would advise people to look into other Woodmont properties that are not managed by AION.

Absolutely the worst place to live. They over charge for EVERYTHING. Water bill is a scam. Somehow…read morewe pay more than everyone else pays quarterly in 1 month. The rent is astronomical. Route 80 is so loud and dirty we can't open our windows. Our neighbors are loud and inconsiderate. I have lodged 30 noise complaints but nothing gets done. I feel like I am paying to be tortured in my own home. Go elsewhere.​

Not luxury living at all!!!! I have had a bird infestation on my porch since may and haven't been…read moreable to use it once all summer it's covered in bird feces. I have asked a numerous amount of times to get it cleaned and they refuse. All my brand new, literally a few weeks old patio decor and set is ruined and have to be thrown away according to the department of health. I decided since they wouldn't do anything for to withhold the rent and they still didn't do anything and after only 1 month I have eviction papers!! Furthermore all the appliances are shit, dishwasher doesn't work, fridge and freezer causes frost burn after a few days of putting new food inside. I had black mold behind the water heater for weeks and they kept sending maintenance who insisted there was nothing there. Well look at the picture attached. Had to breathe that in for weeks!! And lastly , this just happened a few days ago, I was sleeping and woke up to someone who started walking in from my patio and into my living room. He was a worker and said they had a mishap outside and wanted to make sure everything was ok. I was half nude. And not sure how he got in.. jumped over the fence onto my porch filled with bird feces and just thought he could walk on in.. when I know I had it locked!!! WTF!!! That is soo wrong and inappropriate!! So after dealing with all this they want to evict me?!?! This is why this "luxury apartment complex" always has openings !!!! Stay far away!! Also the hot tub wasn't working alll summer basically which is the only time it is open throughout the year. All they had to do was clean my porch and reimburse me for the items the health department says I need the throw away (porous items) and I would have paid rent no problem! Now they want my rent plus and extra 5,000 for me to stay here !!! Please do yourself a favor and avoid this headache !!

You pay a lot for the location because the apartments aren't that great. One summer, we kept…read moregetting bees come into our apartment. Like large fat bees. Apparently they formed a hive somewhere in between the walls or whatever and we're borrowing into people's apartments. They had someone spray insect spray but the problem was ongoing for almost that whole summer. Also what ended up happening towards the end of our stay there was how they never salted the three little steps at the front door. Even with snow boots on, I slipped on black ice and my head landed on the concrete steps. I had to get multiple staples to mend the gash in my head. Thankfully their insurance worked with me but it's really stupid that all of that could have been prevented if maintenance salted the steps. The final straw there was how there was mold in our apartment. Of course they deny it and claim it to be "mildew". My question is why the hell is it growing on the walls and my shoes and in our closet walls?!? I had to throw out many pairs of shoes in the process because it was disgusting and you wanna know what they gave me for repayment after sending them a list of the prices of all of my shoes?? A little over $200. When my list I sent them showed I spent $700+ on about 15-20 pairs I tossed. The part that frustrated us the most was from the beginning we were calling to verify if they'd repay me the money for the mold on my shoes and they kept assuring us it would all be taken care of and then they pull this scumbag move. To make it even worse, they acted like they were doing us a favor by not penalizing us for breaking our lease early. YOURE NOT DOING A SINGLE THING TO CLEAN THE MOLD SO WHY ON EARTH WOULD WE STAY AND BREATHE THAT NASTY AIR?!? They also had someone inspect the apartment to see why there was mold and he said it's moisture coming from the crawl space underneath our apartment...... if you knew there was a crawl space under us this whole time.... then why wasn't proactive measures taken to prevent something like this from happening?!? It even grew on the backs of the dressers and end tables in our room and we had to throw all of that out and buy new ones. Only bright side of throwing out shoes and furniture meant there was less to put in the moving truck when we escaped from that horrid place. How they handled that was honestly a joke. Some people have better experiences living here but my fiancé and I sure as heck did not like it.

Very happy with the apartment, very attentive office and can't say enough about the maintenance…read morepeople. They are so helpful and prompt when we need them. We've lived here 3.5 years and can't recommend them enough.

New management has brought the development back to life. More professional and timely maintenance…read more Quiet neighborhood. Stinks you now have to pay dues to use the pool especially since it used to be a included part of residency. Like anywhere it's what you make of it.

Canfield Mews is a nice complex with modern features (like washer/dryers in some apartments). We…read morelike this and the fire sprinkler system and balcony. The bad thing we have discovered is that they do almost no plowing or shoveling. In this winter it has been terrible. It snows all night and they might plow once on the main road, but the whole driveway just stays snow-covered for days. On more than one occasion, I have slid on the icy sidewalks. That is the worse part. They have a nice pool, but the lack of snow maintenance make life very difficult in the winter. Especially considering the complex is on a huge hill and it snows a lot more there.

Lived here for 5 years now, with old owners and new owners…read more There was an incident where I saw a landscaper grab a mentally challenged woman (around 25 years old but looks very young) and pull her into a bush and I think kiss her. I messaged the owner and they said they took care of it but I still see the same landscaper cutting our grass which makes me VERY uncomfortable. Can't say that I loved either but new owners really suck. I switched apartments when they first arrived and when complaining about some issues in the apartment the lady, Christine I think, actually said "then don't live here." I was like what?!!!! I've been here for 3 years prior to that and your going to suggest I leave? Maybe that's why so many other tenants have left. In my new building, I've already had 3 upstairs neighbors. Like the retention rate on here isn't great. Rent is too high and now their adding separate utilities which don't add up and seem suspicious. Overall...just don't live here.

No accountability in the staff or crew. Things stolen,…read moreproperty damaged, and no help from the office when these things occur. "Snow removal included" is more like GOOD LUCK WITH YOUR WAIST HIGH PLOW PILE IN THE MORNING RIGHT AFTER SOMEONE STOLE YOUR ONLY SHOVEL. Moved in about a year and a half ago and it was awesome, but has steadily declined to the point of wondering whether or not I actually need to move to what I THOUGHT was the worst apartment complex in the area. Don't do it. Not worth it.