Needed assistance and decided to call this business at +1844 797 1984 The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

Well maintained paddle boat which deserves high marks. From launch to meal service, staff was…read morefriendly and welcoming. About a 2 hour ride in total. Highly recommend!

Great experience today with Captain Aaron and his son Mississippi... I mean, River. LOL…read more Aaron was friendly, had tons of information and was great with everyone on board, from 8 to 80. He shared all sorts of great information and even let my niece drive the boat for a few minutes. She LOVED that so much. Great value for your dollar as well. Definitely check out Captain Aaron and you might just end up with a fun selfie on your phone too.

Fantastic experience. Lots of interesting information and fun. Boat is comfortable and snacks and…read moredrinks for sale.

So glad I tried this! I was skeptical at first as I am from La Crosse and thought I might be bored…read morein my normal stomping grounds. I'm so glad I gave it a shot! Erik was awesome with making sure everyone in our group felt comfortable on the segways before we left. it was super cool to see so many areas of La Crosse that I never knew existed. I would highly recommend a tour with these guys. From LAX or not, you will enjoy your time!

Hands down fun for the whole family good, good instructing on how to ride for beginnersread more

We rented kayaks to relax and enjoy the lake close to the water. However, it was not relaxing at…read moreall. We spent almost $100 for kayaks covered in mushy algae, moths and spiders and their webs. No one prepared the kayaks for our use. They could have just hosed them off, instead we had to try to clean them ourselves and endure the stressful ride with spiders on ours backs. It was as if no one was working there. I give the service a solid C-

Outstanding service, highly recommend these guys! Very efficient at what they do. A variety of…read moreboat rentals to choose from and all well maintained. Very reasonable prices, well worth it if you're in the area!

Just spent 3 nights on Therapy, 2 adults, 3 teenage boys and 1 dog. The staff (Chris, Hugh, étal)…read morewas very nice, very easy to deal with. Check in was a breeze, and you get trained before you head off on your own. The boat was clean, there was plenty of space for all of us. We did bring disinfectant spray and wipes though, and used those as soon as we entered the boat, for precaution during these times. The kitchen was well equipped - I found the fridge more than adequate for our 3 night stay. The boat had a generator - so you can have air conditioning on, on days when you need a break from the heat. The houseboat experience itself was good too. There are plenty of beaches to chose from, and Lake Pepin was nice for just hanging around during the day. "Parking" in public docks can be tough, there are limited spaces on the dock. One time we waited so long we gave up, the other time we waited and got lucky. The fishing was meh. 3 nights and we didn't get a nibble until the last night, when we finally switched to live bait. We caught one fish and that's it. It's probably us, and our lack of fishing skills. :-). We got into trouble one night, when we were trying to beach, and was able to get help from Hugh right away, guiding us over the phone. They also came and checked on us that same afternoon. No judgement and no drama, very professional. Overall I would recommend Great River Houseboats for a safe, socially distanced family getaway, that's still quite fun and adventurous.

Two years on a drive through Alma we stopped at the GRH, viewed the the boats and decided to book…read more Unfortunately a week before we were to take out the boat the wife of our friend broke her foot. We had to cancel and the manager of the GRH was kind enough to let us apply the deposit towards another date. In July (last month) we took took out a Houseboat for a 3 day adventure. Unfortunately the condition of the boat was disappointing and was not the boat we saw when visited 2 years prior. Among the issues: 1. No locks on the the entrance and rear patio doors. We felt unsafe at night or when we left our belongings on the boat and when we stopped in town for dinner. 2. While laying on the bottom bunk in the main cabin you would see either water stain or urine stains on the bottom board of the bunk above. 3. No canopy on the top deck (again different from what we saw when we visited). It made the top deck unusable since during the trip it was extremely hot, humid and sunny. 4. Chipped toilet seat. 5. Dead fly's on the ceiling of the main cabin. 6. Cabinet door fell off in the kitchen area. 7. Area below the sink where the trash can was absolutely filthy. To be fair, the staff was very nice and the river views were magnificent. We cannot in good faith recommend this company to anybody. We contacted management after the trip and requested a refund, they refused to offer a full or partial refund. They told us they informed us about the condition of this particular boat in advance...NOT TRUE, would never have accepted this boat, in this condition, for this amount of money.

The owner was extremely friendly and even let us go out on the river, despite being 2 weeks from…read moreofficially opening.

Great place to go for relaxing and enjoying good vibes with friends. Staff is had the best customer…read moreservice Ive ever witness. Will be visiting again!!

this place may seem small, but oh my gosh so much excitement in a nice amount of time. we fed the…read morealligators ! saw a bunch of animals (won't ruin the suprises waiting inside) and my kids all loved the experience. for all the things avaible in the area this was very affordable and very well worth it. they all made us feel comfortable and had a great friendly customer service . they really went above and beyond for our group. not only for the youngest (6) but also the adults.(40) would definitely come back!!!!

Wish we could give more than 5 stars! This experience far surpassed my 6-year-old grandson's…read moreexpectations. We got to see a two-headed snake, so many gators, and the biggest snakes we've ever seen. The absolute highlight was when my grandson and his Dad got to hold a gator--he hasn't stopped telling everyone about it since! Definitely a must-see highlight of the Dells.

Highly recommended from our family. We loved the boat and service provided for the boat. Kat and…read moreJeremy helped us with our reservation and with getting out on the boat. They were both awesome to deal with. Nice size pontoon boat for our family of four. More people could have fit on comfortably. 8 would probably be a comfortable amount at most, but you probably could fit more. Not sure more than 8 would be as comfortable. Plenty of room on the boat. We boated the entire day and even fished off the boat. The boat has a depth finder and fish finder as one unit on the boat. The boat seemed fairly new and in great shape. Plenty of comfortable seating cushions on the boat. It could have used more cup holders, though. Plenty of storage under the seats and cushions. We did several stops to swim while out on the lake. The lake is not very deep (Castle Rock Lake) so go more towards the center of the lake to swim. There it was around 15-20 feet deep. You could anchor there with no problems. Awesome ladder on the boat to get back in the boat from the water. With four in the boat, plenty of room to fish. Casting or bobber fishing. Fish finder on the boat was a nice touch. It helped find good areas to fish, but we had no luck catching any that day. Smooth ride while boating on Castle Rock Lake. Not many boats on the lake the day we were out on the lake. We didn't see many boats on the lake the whole time we were there. That's nice that the lake does not get too crowded with boat traffic. The boat has a Bluetooth radio to connect your phone for music and a nice music system for enjoying your boat ride. Overall smooth experience reserving the boat in advance and then getting out on the water. Kat showed us how to use the boat and then we were off on the lake boating. Seamless experience from reservation to turning the boat in at the end of the day. Highly recommend renting a boat from them on Castle Rock Lake. Just so you know, they operate out of a shack next door to the Shipwreck Bay Bar and Restaurant. The shack is located on the hill above their docks. There is a banner on the side of the shack that says Castle Rock Water Sports. That is where you start your day. For lunch while boating, the restaurant by the boat rental docks, Shipwreck Bay Bar and Grill, is great and so is the Dirty Turtle Bar and Grill just North of there via water. TIP: When filling your boat with gas at the end of your boating day before turning it in, go to the Dirty Turtle Restaurant/Bar down the way from the Castle Rock Water Sports docks. It's about half a mile or less North of their rental docks by water. The gas pump is by the Dirty Turtle Bar and Grill itself. You will have to pull the boat all the way into the marina by water and up to the dock right in front of the Dirty Turtle bar where the gas pump is at. Dock your boat there and go into the restaurant with your credit card. Tell the bartender that you want to fill-up your boat and they hold your card and turn on the pump for you. Go back out and fill your boat to full from the pump. The pump hose is pretty long and will stretch most of the way down the dock to fill your boat no matter where you dock it. After filling your boat with gas, go back into the bar and pay. They can put it on your card or you can pay cash instead. Knowing all this would have saved us some time, but we figured it out, finally. Enjoy!!!

The entire booking process went extremely smoothly and our pontoon boat was great. Jeremy was very…read morehelpful, and helped us realize that we were charged too much for gas. He was also very nice and gave us a quick tour of how to use the boat.

Gg We rented a…read morehouseboat for 4 days with six guys. It was an amazing experience. The boat had everything you need for a comfortable voyage. For example, the kitchen was better equipped than many Airbnb rentals I've stayed at. SS Rentals staff was so professional. We've never piloted a boat that big before. It felt intimidating until Bob walked us thru the process. Even navigating the lock was a piece of cake. The scenery and wildlife was out of this world. I just can't say enough good things about SS Rentals or our experience.

Great, great, great. We rented a houseboat and loved it. Ok it was expensive but we had a great…read moretime. Bob gave us the orientation and even lent us his fishing poles. The kids (adult kids) had a great time fishing and we caught a ton of fish. I called a few days before the trip and the very nice lady answered all our questions. The new owner was very accommodating and hands on. He was the guy adding oil to the engines and fueling the boat. Gotta love a hands in owner. Only suggestion is to bring more food and beverages and worms than you think. There isn't any place to stop and pick up needed items. If you have a small fishing boat, bring it! You can catch fish from a houseboat, but it is limited. Bring a Bluetooth speaker. There is a sound system but radio only. You should do this!

If you are looking for a fun and unique activity in Minnesota, look no further than Niagara Cave!…read more This is about 2 hours south of the twin cities in Harmony, Mn. As I was driving I almost missed it, as it is mostly farm fields and this place is well hidden by trees! Once you pull in the driveway, it really opens up to a beautifully kept property!! There is the cave experience(hour long) 9 or 18hole mini golf and an area for panning (you buy a bag inside the gift shop and do the panning outside in front of the building) My boys (7 and 3) and I only did the cave experience and it was very cool!! There are about 275 steps that you do through the cave and then you walk back the same way,so about 550 total steps. Some of the areas can get narrow but are doable. I am 5'7 230 pounds and did fine, but if you have a larger stomach, some of the areas could get tight! Our guide was Parker and he was very sweet and answered everyone's questions to the best he could. He also had some jokes which added a lighthearted vibe to the tour! Definitely wear good shoes (no crocs or sandals) and bring a jacket or sweatshirt as it is always 48 degrees in the cave! Also, it is not expected but it is always nice to tip (in cash) at the end if you liked the tour! I didn't add all of the pictures I took as it would take away from the initial experience, but this place was very fun! There is also a picnic table area and a small playground! There is a gift shop (I know parents, our favorite thing right?? Haha) but things were VERY reasonably priced! Way better than most gift shops I've been to! Both of my boys got a souvenir for $10 a piece and there were even cheaper items! If you haven't been here, definitely put this on your Minnesota bucket list! This is an absolute must!!

I have done a number of cave tours as they travel a lot. This one's a pretty easy tour a flat…read moreground lots of stairs but doable. We had a nice young knowledgeable tour guide. It was interesting. I must say something to do in harmony besides the Amish tours it was worth it for sure you go about 200 feet underground and it's a mile long I went on Saturday tours were about every half an hour. I didn't pre-pay. I just paid when I got there. Wasn't sure what time I'd be there.