We had a great time tubing! I appreciated the steps leading down into the river. The river was nice…read moreand straight and flowing rapidly so that we had mini- rapids. The bathrooms and changing area was clean.

PROS: Pleasant and efficient staff at check-in, good quality and quantity of equipment (we were…read moretubing), short wait time for van and friendly driver. CONS: We were not given an estimate as to approximately how long the route would take. The website said 2-2.5 hours (ended up over 3 hours). My entire party were newbies, and we were disappointed there was no assistance or guidance when first entering the water. GIANT CON: Really shallow water. At least 3/4 of the time was spent trying to get off the rocks and kicking to try to get momentum to get over obstacles. By the end of this arduous journey I was exhausted, injured from falling on rocks and close to tears. I know Zaloo's cannot control water levels, but I would have greatly appreciated a "heads up" regarding the conditions, thereby allowing the chance to reschedule or receive a partial refund. Sorry to say our expectations were not met.

In May, Phil and I paddled twice. This trip, we tubed with the grandkids, and it also was GREAT…read more See you in October, we hope. The people, the place -- Riverside is excellent! We are grateful for them.

Last minute tubing trip. Staff were friendly. We had a great time on our 2 hour float trip and will…read morego again.

We had a wonderful time tubing with our family down the New River! Matt was so friendly and…read morehelpful. He gave us advice on how to enjoy the river while tubing and we had a great time relaxing as we floated down the river. We enjoyed our picnic lunch at the picnic tables provided in the shade at the end of the trip. We were even able to bring our small dog on our adventure. We would highly recommend this experience!

Such a great couple, reservations are done via text and trouble free. The weekday ride allowed my…read morewife and I to take turns and the mix of side by sides (talon/zforce 800) was really neat to experience. The base of the operation allowed for a very friendly atmosphere of low pressure and lots of time to adjust as needed to the different machines. Trails were challenging but not intimidating. Provided lunch was so good and a huge surprise. Overall the experience was so good we may invest in our own side by side, highly recommended.

Awesome ride in the mountains. Scott and Dyan are excellent guides. You can really tell they love…read morewhat they do. We had so much fun we booked a fall ride. Can't wait to do it again!

We had so much fun here!…read more $14 for 2 hours of floating. The guys working were nice and helpful sending us down the river. Couldn't ask for a better time

Very nice folks that are willing to work with you and get you on the river for a great time!…read more Everyone we met with here were very nice, happy to answer are questions and overall helpful. We will ride the dusty trail again!

DO NOT LISTEN TO BAD REVIEWS. This was the best horseback riding experience my family and I have…read moreever done. Mike and his parents are the kindest individuals we have met on our trip and practice social distancing and wear masks when necessary. The horses were well trained and followed the horse in front while still having control to maneuver around certain areas. Best time ever!!! Best views ever too!!

Worst ride I have ever had. I rode late June 2021.. no wonder the best reviews are much older. I've…read morebeen riding English for a year and western a year before that, and have a history of riding trails such as in the Colorado mountains, at home, and the difficult trail at Dutch creek. This was a supposed easy ride, trail wasn't very long, you ride the same stretch there and back. There were a few red flags right away. The horses, although very friendly, did not look to be in very good shape. One horse had Cushing's disease, a condition where they do not shed their winter coat as they should. This poor horse had to ride in full western thick gear with a full winter coat in the middle of summer, they didn't even shave his coat. All of the other horses had long hooves, they desperately needed a farrier out there to trim their hooves. A fair few of the horses also had spots where their coat was completely rubbed off and it was just their skin. The stables and the staff are next. No greeting from the staff, I couldn't tell who was staff and who was a rider, our trail guide seemed to have no interest in talking. The woman who signed us in was polite enough- just enough, not nice enough to comment on or rude enough to be mean about. The trail guide took the first horse in line aside from his own on a lead, which is the first time I have ever seen that on a trail, and frankly was very strange. Although they did multiple check on the girth, my saddle and my mothers saddle were leaning to the side and could not be fixed easily. Half of the staff was a seven and six year old, who did a better job than the other staff. Props to them, they held back tree limbs as we passed, and walked ahead and behind us as we rode the trail. The barn and main house were in poor condition. There were flies in the main house, and you could see through the barn where ceiling insulation was coming loose and the walls were disheveled. The barn where the horses stayed seemed unorganized, as when our trail lead got off, he let his horse run right into the barn, not lead to a stall or anything, still fully tacked up. Now, onto my personal ride. I had a panic attack. Keep in mind my riding experience here, I have NEVER cried on the back of a horse. Ever. From being thrown off to multiple almost heat strokes, I have never cried. But this horse, Sugar.. she broke me. She had the strangest step pattern I have ever ridden on. She'd step to the cliffs, right at the side of the trails, and run me STRAIGHT INTO THORN BUSHES. I had to pick thorns out of my thick riding pants and legs. The saddle was crooked the entire time, and it was very concerning. The trail was fairly easy, but very rocky. The staff said there were working on it, so I don't mind as much. There was one spot that had a very steep decline that you rode down and then back up, the horses seemed confident going up but very unsure going down. My horse constantly stepped off the path, but was so stubborn I could hardly move her, she didn't listen to leg or reign. She INSISTED on going through more difficult paths with no regard that I was on her back. She would be terrifying for a smaller child to ride, and this place advertises themselves as very kid friendly. The trail was just ride up then take the same way back, fairly simple, but because of the horse it was the worst ride I have ever been on. In conclusion, I would not recommend this place. The horses haven't been kept care of in the best way, the staff is just okay, my horse didn't listen and drove us into thorns and rocks, and the trail was just basic. The best staff there were around 7 years old.

Everything was perfect. We got rained out the first day and…read moreBrad, our guide, quickly arranged to meet us the next morning. The horses were beautiful, cared for, and very mannerly! I couldn't recommend this company more!!

I am giving this guided horseback ride a poor rating because of what happened during the ride and,…read morejust as importantly, how the situation was handled afterward. At the beginning of the ride, my horse got too close to my son's horse, and his horse tried to nip at mine. I made sure to stay back and mentioned to Brad that his horse seemed territorial. Brad agreed and said that the horse could be territorial. As the ride continued, Brad fell back, leaving me in front and my son behind me. We rode that way for approximately 20-30 minutes. Later, Brad moved back to the front and held onto my son's horse so I could get in front of my son, with my son following behind me. We rode in that formation for at least another 30-45 minutes without any problems. My son's horse was approximately 5-6 feet behind me, and I was riding on the opposite side of the trail. Then, without warning, my son's horse took off, charged toward me, and bit my leg. The bite tore my jeans all the way down to my ankle. Brad asked if I was okay, and I told him I was, but that it hurt very badly. My biggest concern is this: if you know a horse can be territorial and aggressive toward another horse, why would you put an inexperienced rider on that horse? I am extremely thankful that it was me who was bitten and not my son. What has upset me just as much as the incident itself is what happened afterward. Brad never called to check on me, never followed up to see how I was doing, and never offered any type of refund or compensation. I would have expected at the very least a phone call to check on my condition and acknowledge what happened. This incident ruined the rest of my vacation that week. The lack of concern afterward made the situation even worse. His actions after the incident are a major reason for my poor rating. It left me feeling that the money was more important than the safety and well-being of his customers. I hope this review helps other riders understand what happened so they can make an informed decision about whether this is the right horseback riding experience for them.

This ride was awesome and the stop at Moses Cone Estate was incredible. Our guide was great, he…read moregave us some history on the mountain and it's owners.My favorite part was stopping at the lake to give horses a drink, epic!!! Highly recommended!!!

My husband and I absolutely loved this experience. The views were beautiful, the horses were great…read moreto work with even for newbies like us ,and our guide was an absolute blast. It is truly a once in a lifetime experience that I would recommend to anyone.