Service and social oriented one stop shopping. I called to talk PCV pipe found they had what I…read moreneeded and could cut how I wanted. Learned how to measure pipe - from the inside, not the out! Out of the corner of my eye saw they had the plant food for my new hydrangea so grabbed that. Then, asked for a stubby Phillips head screw driver. First employee missed it, but the owner knew his stock went over and came back with it. They have most amazing assortment of keys! Lots of gadgets. It reminds me of the old time hardware stores when I was a kid. When I was leaving I asked if they sold propane by the gallon and he said yes. Last time we had to drive into N Spokane. Now, we are in the near neighborhood! I'm happy!

This local hardware store has EVERYTHING I have ever needed as well as amazing customer service…read more The staff is very knowledgeable and friendly and are always willing to help me with my latest problem.

In a pinch this is a wonderful hardware store! We needed to fix a copper waterline. Luckily they…read morehad what we needed! Excellent customer service, decent prices and a nice selection for its size! We will certainly be back!

At the price of gas these days, why not shop at your local hardware store?…read more This place is great. I just bought a wheel for my 1960's wheelbarrow that I paid $5 for. The wheel cost 3 times that much but who cares? Now I can haul huge stones around my property, yippee!

After a disappointing trip to home depot, I headed towards home and decided to stop in here. A…read moredecision I did not regret. I was greeted, guided and then helped thru to get everything I needed. Home improvement stuff is stressful but by the time I left I was more excited then worried thanks to the helpful, laid back staff and environment.

They are always extremely friendly and helpful. If they don't have want I need they will try to…read moregive me some other ideas where I can go, even had call other places to see if they carry the items I need so I don't make another wastefull trip. Excellent customer service!!! Sue, satisfied customer

So sad this hardware store is closed. They had a little of everything and knew where it was…read morelocated. I sure miss this store.

I've only been to this hardware store a few times, but the owner knows everything he has in stock,…read morewithout even looking at his computer. They have lots of unique stuff you wouldn't expect to find at the big box stores, and they are always willing to piece things together and help you with advice on projects.

Helpful staff that went out of their way to track down an item that I needed for some home repair…read more Reasonable prices as well

We forgot a propane hose and regulator on a camping trip and they were the only option other than…read moreSpokane. They did not have exactly what we were looking for but the staff worked so hard to make something work for us and made sure we had something that would work. Definitely saved our trip!

It's a good hardware store the employees are friendly and know what they are doing. If they don't…read morestock something they know who would have it in town. Great place to shop

You know when you go into Home Depot and some teenage employee walks up to you and asks if they can…read morehelp you find something, you tell them what your looking for and your words are met with the blank stare of someone who knows nothing... Well that won't happen here. I'm picky about my hardware stores and this place is great. All the of employees are really nice, they know what they have and often how to accomplish a project that you might be stumped on. Some places like ACE make you walk a maze of crappy impulse buy products before checking out, they don't do that here which I love. Also a lot of the rental machines are a good value.

Great service and help from Emmit. He helped me with understanding how to wire a particular…read moreswitch. Solved my problem. Emmit and all the staff are very knowledgeable, helpful and truly help you get it done.

Jarms Ace Hardware is the perfect example of what a classic small town hardware store should be…read more Great customer service, super friendly staff that are always eager to help you out. They have a uhaul there, a huge nursery, a local unique gift area, etc. Most of their prices are pretty comparable, but some prices get pretty steep, like plywood... But if your in need of such, and don't feel like driving the 40 minute trek to home depot, you're paying for the convenience, which is nice! Tawnee is my absolute favorite their... she's the best!

Needed some help with a duplicate truck key. Tracy was very patient in helping me out. Excellent…read morecustomer service throughout the transaction. Did a great job. One of the many reasons that I shop here.

This email was sent to Lowe's Corporate Customer Service last Friday and we still have not heard…read morefrom the installer, customer service or corporate. I will give you some context. This problem has been going on since May - purchase, measurement and installation of 3 appliances. Delays, cabinetry damage, and zero customer service. Yes, we had to cancel an appointment do to a medical emergency and this is how we have been treated. They scheduled another appointment for last Thursday. Greetings Josh and Lowe's Customer Service This is Vince Stansbury, Carol Stansbury's son. My anger in this situation now is beyond enraged. I hope you understand that this has now gone on way too long. My mother sat at home all day yesterday, waiting after being given an arrival window from 7am to 7pm for a team to come to her home to address the outstanding issues related to her kitchen appliance installation project. She had to reschedule an appointment she had plus canceled dinner plans with good friends so she could be available per your instructions. There were no calls or updates ALL DAY long and they never SHOWED UP! This is not acceptable. This is the 2nd time this has happened. At what point does the Store Manager or District Installation Manager get involved??? This has been going on for over 4 months now. Yes, we needed to cancel an appointment do to a medical emergency. Now, just to be clear, my father did not just go to a hospital, he was airlifted to Spokane due to a massive stroke. We spent 5 days at his bedside. Yes, I said we, as I drove from Seattle to Soap Lake to get my mom and take her to Spokane. He was then moved to Seattle into an adult family home where he would rest peacefully until he passed on Aug 29, 2024. My mom is now a widow and needs the love and support from her friends instead of sitting around waiting for a call or an update from someone at Lowe's. Now, what would you do? Now is the time for an upper level Lowe's manager to get involved!! I am expecting a call from someone before the end of the week that has the authority and power to make this right! No more excuses, no more delays. I can be reached at xxx-xxx-xxxx Respectfully, Vince Stansbury

Brent is a great guy. He helped out our school by getting us a deal on some soil. Very helpful and…read moregreat guy to work with.