If this job had simply been done poorly, I could have accepted that mistakes happen. What I can't…read moreaccept is spending nearly three months chasing a contractor who continually delayed the project, produced work that wasn't even close to acceptable, and then threatened me with a lien instead of fixing it.
Remediation began on December 30, and that part went reasonably well. Everything after that fell apart.
By January 28, I was the one initiating contact just to find out when reconstruction would even begin. I continued following up through February, getting excuses, delays, and requests to help negotiate with my insurance company--even though both the insurance adjuster and I explained multiple times that those conversations needed to happen directly between them.
When the flooring was finally installed, it was shockingly bad. It was lifting, chipped, uneven, and visibly miscut. It wasn't something you had to inspect closely to notice (it was obvious immediately). Even the owner agreed it wasn't acceptable.
Other work was also left unfinished. Trim wasn't reinstalled. Appliances were never put back where they belonged. A different sink was installed without ever asking me. The house was left very messy.
Meanwhile, instead of correcting any of these issues, I was repeatedly asked for more money. After I paid for the mitigation work on March 16, I expected we could finish the project professionally. Instead, I was threatened with a lien if I didn't pay additional amounts, despite the obvious workmanship problems that still hadn't been corrected.
The end result is that I now have to pay another contractor to replace flooring that should have been installed correctly the first time.
The delays were frustrating. The workmanship was unacceptable. The payment demands and lien threats while the job remained unfinished were the final straw.
I would never hire this company for anything, let alone recommend them.
