I am the father to my son you not only ripped off on the 2004 Jeep Grand Cherokee, but sold him an…read moreUNSAFE vehicle that could've gotten him injured or worse. Here is the correct timeline...
Thursday 9/21/23 my son who bought that trash called me in a panic over the multitude of issues he had. I called your place and spoke with Brian who sold it to him. Brian said in his words, "Well buddy, he has a 90 day warranty on it, so don't worry, have him get it here and we will take care of it." After explaining to Brian the issue was more than windows not functioning, he did say it was still under warranty and you would "take care of it". So, same day my son drops it off to you. I called to clarify with Brian what your shop will do. When I called, I got someone who wasn't Brian, but when I asked for Brian, I was immediately sent to a general voicemail box. I waited to call back a couple hours later....same crap. My phone number was obviously flagged so Brian wouldn't have to speak with me. My mistake was that I mentioned to Brian I lived out of state and unfortunately couldn't be there to assist my son (who you took a jab at in your response to my other son about him not being able to "express his concerns on his own") is mentally ill and has bipolar disorder. Besides that, he knows NOTHING about vehicles, nor did my ex wife who was with him. So in theory, you took advantage of that unbeknownst to Brian that my son is mentally ill. His brother came with him to defend him because your slimy sales tactics surely would've intimidated him.
Saturday 9/23/23, they call and notify him "everything is fixed" and is in good working condition, come pick up when you're able to. Within an hour of him picking it up, he got stranded in a parking lot near his home (not on a beach off-roading as you falsely claimed) and I had called a tow truck place to have it towed to his house.
Sunday 9/24/23, I contact my mechanic who is the grand master of Jeeps, thankfully. He said to get it to his home in Farmingville, in which we had it towed there.
Monday 9/25/23, my mechanic takes a good look at it whilst up on his lift. He said in his words, "I really am sorry your son was taken advantage of like this. I have heard of other similar stories about JTL and the nightmares others have had." He takes a few pics (which I will be sharing on this review) and said to me, "The entire under carriage is swiss cheese. I will need to replace both rocker arms which both were cracked, tie rods, CV joints, all 4 shocks are blown out, brake lines are shot, wheel bearings decimated, and that was only within the first half hour of him inspecting it. There is much more John, but I really don't want to bore you with the mechanical details, only to say this first repair with parts just costed me $1806 out of pocket, and that is a major deal only because I am friends with this mechanic. This work will HOPEFULLY make this Jeep somewhat safe and roadworthy, but not 100% guarantee he said. The ball joints will be next on the list to be replaced, but it's not an easy job he said because there is quite a bit to remove to get to them. What a line of BS you said about it being "covered in mud so he must have taken it of road" Yeah ok buddy whatever other lie you have to advertise in your snake oil salesman reply to the public you gotta say. Do you know their driveway is dirt as it is shared driveway with a landscaping company who also uses it to enter the street? Nah, you wouldn't know nor would you care, but you have no problem making another false statement saying he took it off road. You honestly think if he took it say on the beach to "off road" that it would've even made it 8 feet without the entire under carriage being left behind and the axels/wheels falling off!?!?
You know who and what you are John. God will judge you by this and all the other times you have screwed people over. Sorry you feel the need to rip vulnerable people off. What a great reflection of a "family business" you represent. Wish I had $$ for a good attorney, but it's going to repairs now.
