Krystal is the absolute RUDEST person we have ever had the displeasure of dealing with! She lied about my prescription not being there, said the store was closing & they couldn't order it!! Then she hung up on me. I called back & got someone else who said they did have it there but my insurance wasn't covering it. I go to pick it up & the bitch gets my stuff & I said sarcastically oh look it magically appeared! She said oh yeh cuz I'm sure you would've died without it! Other insults were then exchanged to the point where she was extremely vulgar & very inappropriate to treat a customer under any circumstances! She's a sorry excuse for a human! I know the stores are closing but seriously?!!! NO EXCUSE FOR THAT!!!! I hope the only job she can get is scrubbing toilets! She deserves only the shittiest ones for sure! read more

The drug store has what one may need . The staff is very friendly. Can also get propane cylinders exchanged. read more

I am over 70 years old, and had to produce a drivers license to purchase lighters! I don't know if it is a company policy, as I checked and it is not a state Law. I think it is a stupid waste of time, and an unnecessary waste of time, for not only the employees, but the customers. read more

This is the worst pharmacy ever!!!! Prescriptions are never ready. I was getting released from hospital at 9am The surgeon sent in prescription for pain killers. I got to rite aid at 10am. they laughed when I came for meds. I was told it will be processed this afternoon and pull would be ready by 5pm. don't bother calling there corporate office, they don't care!!! Zero stars!!!!!!! read more

My family has recently moved to the area and had our prescriptions moved to this rite aid. We have had fills done four times since July, and each of those four times, "We just got the message now, it will be 15/25/30 minutes." So either our endocrinologist, our gastroenterologist, GP, and dentist all forget to call in prescriptions until hours after our appointments...or they just don't have it together here. It seems the latter. We will be sending our business elsewhere. read more

If I could give them no stars I would worst place to get any prescriptions filled. Every time I go to pick them up there never ready I have make multiple trips back. It's ridiculous! read more

I'm extremely upset and disappointed in this particular pharmacy. It has been months in the making . I always gives a few chances because let's face it we are all human and make mistakes. I for one would never want the job that being said . A script for my husband was sent in a day and a half ago after shopping and errands we figured 4 hours was ample time for ot to be filled. Well we pull up and are told itll be an hour. Ok no problem , they are probably busy . My husband goes two and half hours later. The pharmacist left for a half hour itll be done the following morning at 9 am. The following day at 3Pm. I repeat 3 PM I was told they were filling it then. Not for nothing what the heck. To add the cherry on top the pill count was wrong and the paper stated they filled it the 30th . Yet I picked it up 36 hours later on the 31st. read more

Pharmacy did not call to communicate a prescription could not be filled. Pharmacy closes drive thru 15 minutes before posted time on the window -- they should update the hours if that is the case. Pharmacy techs & pharmacist both had attitudes here and very rude. This is worse than Walgreens in Florida. I will never step foot into this or any other Rite Aid in my life. We will be taking our business to another local pharmacy or will drive to Whitehall. Rite Aid: Our money spends ANYWHERE! :) read more

Drive thru was closed 10 minutes before the pharmacy was supposed to close. The pharmacy hours were clearly posted on the drive thru window. If this is their practice, they should post the hours clearly and change the story's voicemail message to indicate it closes early. This practice is terrible customer service and it is easily remedied. read more

I would give them zero stars if that was a possibility. Don't have your Dr call in the prescription or don't use the drive through window you may never get the prescription. It is not on their priority unless you are standing in front of them waiting. Been through the drop off window told to come back in an hour, which I did only to have them tell me it would be another hour. When I returned a second time it was still not done to which I demanded I wait inside while they fill it. I mean don't tell me it will be done at a certain time only to change said time twice. My time is valuable too. Had similar bad experience or should I say long wait time when we had dr call in the prescription. That was 12:30 pm. Prescription wasn't done until 3:15 and that was after calling twice read more

Very frustrated with customer service here -- I had a copay card and was unable to use it two months in a row. I have been a loyal customer since I moved here in 2014, and never had much of a problem until recently. It seems like every medicine my doctor decides to Rx has to be ordered, and when I ask how long it takes to get things in, it seems no one really knows -- Just this past tuesday someone said "like two days once we have the script or so, I don't know" I had given them the name of the drug AND told them it had already been e-scribed right to the pharmacy. read more

Ever since a new female Pharmacist started there from 9 to 5 a few months ago it has gone down hill the service and the attitude was Terrible It was so bad that I Had to take all of my prescriptions to another Pharmacy which is Whitehall Pharmacy they quite Professional and caring I would never go back to Rite Aid again for my prescriptions I do have to say the Ladies up front in the store at the register are very nice and considerate Nothing like the Pharmacist. read more