A follow-up from the Terrible customer service at the pharmacy desk where they failed to update my prescription gave me syringes that break before they dispense my medicine and act like I'm the problem. So the problems I've had were escalated up the food chain to the local management and then the national without anyone ever looking at the problem and calling me back with any kind of solution or resolution or recommendation. All I've heard all week is it's been escalated nationally and someone will call me back, today a manager and customer service finally admitted nobody is going to call me back. She cited I've moved my prescriptions from Rite Aid to another Pharmacy, will yes why would I stay with all of the problems and the absolute absence of customer service or anybody caring. She seem to think since I've moved my prescriptions nobody in upper management will care and so nobody will call me back.
So stay away from Rite Aid Pharmacy all together the local store is hazardous to your health and the national customer service is missing in action so you won't get any problems resolved there! read more