I was recently denied the ability to fill my prescribed medications due to my insurance not being…read moreaccepted. While I understand that insurance limitations may impact billing, I explicitly offered to pay out of pocket for my prescriptions. Despite this, the pharmacist declined to dispense the medications. This is deeply concerning for several reasons: * These medications are medically necessary and prescribed by my provider. * I was willing to assume full financial responsibility. * This location is the only pharmacy in my community that reliably stocks these medications. Refusing to dispense a valid prescription--even when a patient is willing to pay out of pocket--creates a significant barrier to care and raises concerns about patient safety, access, and continuity of care. Access to prescribed medication should not be restricted in this manner.

Would give ZERO start if I could. The staff here refused to correct a mistake they had made in…read morefilling a prescription - or failing to fill that prescription. They hung up on our doctor's office as they tried to correct. They lied to us about the prescription being ready the next day at 11 "we just say that if a prescription is on hold," we were told. They blamed our doctor and our insurer for their mistake and put us through two days and hours of effort to correc their mistake. Only after we got CVS corporate involved, which can actually get a real person to answer the phone as opposed to only VM's that customers are offered and have a low percentage of calls returned, did the rude, stubborn staff do what all of us had been asking. The most frustrating service and poor treatment. Will do everything possible to avoid and always go to Notre Dame Pharmacy. Our doctor's office is also advising against having prescriptions filled here because of numerous bad experiences.

They are fast and efficient, if they don't have your meds in stock, it's usually available next…read morebusiness day. Their gifts are amazing & they offer free gift wrapping!! But also, don't hurt your local independent pharmacies by trying to purchase brand name medications from them!! Take those scripts to the chain stores! - if you're unfamiliar please google and educate yourself on PBMS

They are a local compounding pharmacy. In our case, we were looking for Omeprazole in liquid form,…read moreand they took care of it the same day.

I dismiss this store they would not accept my bridge card and they told me certain food would not…read morego through they voided stuff of my bridge card and I got upset

The pharmacy here is terrible , and as of lately a woman pharmacist who answers the phone is very…read morerude and cold and will barely answer your questions and then hangs up on you .. it is unacceptable to have someone in this line of work whom gives out wrong prescriptions hangs up on those calling about prescriptions and is rude to the elderly. The inside of store is dirty and never had anything on the shelves . I would go else where is possible .

Easy parking, store is clean, pharmacy is not fast, but at least they keep a good stock of commonly…read moreprescribed drugs so you can get your Rx that day. And, it's a standard CVS. Not much more to add to that.

I have to say this was the worst experience I've ever had at a cvs. They were rude to my 70+ year…read moreold mother to the point where she asked the employees their names to report and they refused. The cashier was the most rude.

I only go to this Rite Aid as a last resort - meaning I'm out of time and it's close and I need…read moresomething NOW. Rite Aid's in general have higher prices then their competitor CVS, but this one in particular really seems to jack up their prices. I bought some nail polish there recently along with a few other things, got home, only to find they'd overcharged me for the polish, which was already overpriced. Ran in today to get a can of mini-cat food before my cats meowed themselves to death, it was $1 for a can I normally get for 50 cents elsewhere. What a markup. Their service is lackadaisical, and good luck finding anyone to assist you. Avoid it if you can, but if you have to go there, at least they'll have the drugstore things you'll need.

I come in here all the time. The cvs on Kercheval is just not staffed with enough cashiers to be…read moreconvenient. This place has people at the register all the time. And today there was a very nice man who helped me find everything I needed cheerfully. The shelves were stocked. It was clean. Well lit. I felt safe.

Decent neighborhood pharmacy and convenient for Grosse Pointe Woods residents off the very busy…read moreMack Avenue. That means lots of foot traffic but the parking lot is large enough and isn't shared with other businesses. I avoid going during rush hours. Lines can get long, but the pharmacy manages it pretty well, and I haven't had a long wait. The store is a typical CVS, albeit older and smaller than some of the newer locations. Regular sales, sometimes 75% off, after the holidays.

I needed to grab a few items and the lines were short and customer service was great!…read more This store is pretty organized and well lit. They have a lot right outside the door.

Why bother with CVS and other big chains when you can go to your local pharmacy, not have to wait…read morein line, not be back talked to. I will never go back to big pharmacies again. Collie is literally down the street for me. Meds are always ready, price is good, knowledgeable pharmacist to ask questions without everyone listening. Give them a try. You won't be sorry. Good hours too. Open 7 days a week.

Great family owned pharmacy that has had some major upgrades in the last few years. Came here to…read moreget my mom vaccinated and she got the Pfizer which just became FDA approved. The owner knows my mom since she comes in there a lot to pick up her scripts and when we were about to leave he asked her to sit for a few more minutes since she just got poked. I thought that was caring and attentive of him. From the looks of it this place has a great selection of drinks too.

After another frustrating experience with CVS I was reminded again of what a well-run, trustworthy,…read morecustomer-service-focused business that Notre Dame Pharmacy is. They have taken great care of our family for years and are nothing but efficient, supportive, there to answer questions, affordable, quick and reliable - all the things that CVS isn't. We will be sure that our doctors don't mistakenly send RXs to CVS again. The recent issue with CVS points to what a difference there is between community and corporate pharmacies. Notre Dame takes care of customers like family - the opposite of corporate CVS, which makes it nearly impossible to talk to someone by phone and in our case hung up on our doctor's office as they tried to explain the how to correct the mistake CVS pharmacy had made. I have no doubt Notre Dame would never employ such unprofessional, uncaring people. Can't recommend Notre Dame Pharmacy enough.

I've been going here for almost two years and it's the best pharmacy I've been to by far. Going to…read moreCVS gave me an absolute headache and I had so many issues. This pharmacy has never given me problems and always meets me with great communication. They have a convenient app to request refills and the process is efficient and streamlined. It's clean inside and well stocked with basics. They even have some great wine prices. Service is always polite and informed. I will stay loyal to this small business as long as I live here!

I live right near the CVS, twice this week I went to see about milk in their cooler, which they…read moredon't have any, the question should be how they stay in business if they don't have things in stock that people want, now I have to go to Kroger to get milk because they don't have them there, sad

This store, pharmacy, has always been terribly run and managed. Disorganized is an understatement…read more Efficiency is horrible. The store is dirty, the grounds are filthy. This was all the case prior to Rite-Aids departure. In typical fashion corporate planning to head the onslaught of business has been nonexistent. Getting an R/x filled and picked up requires mind blowing expenditure of time on the customer. The staff is overwhelmed and this has been the case for ever, but little is done to address it! Avoid CVS at all if possible as the corporation just scoops profits and is blind to anything else. Kinda reminiscent of the Biden administration. Hmmm!