I had to take a delivery back because the person it was intended for was evicted last year…read more Your employees on the registers were rude! One wanted a void so she interrupted me while I was speaking; mind you no apology was given and the other employee did not want to do it flat out because there was a backup of customers waiting to get checked out of about roughly 15 customers. Going there is a complete waste of my time, effort and gas.

This Walgreens has the stink and feel of an open-air market. Old people clamoring about, clenching…read morecoupons and hollering. Young kids falling over, as the employees a mix of incompetent bandits and soothsayers try to force you through with out an acknowledgement that you are a human being also traveling this earth toward that old sour destination: death. On few occasions I've managed to escape here with only mild-frustrations. One time I asked a guy where TIME magazine was, he was appalled that people were still reading TIME magazine (they had an expose on Mad Men's final season, I'm a huge Mad Men fan and can't wait to see how the series ends) The employee just kept pointing to a double-sized TIME retrospective on Mother Theresa. Does Mother Theresa even bare a passing resemblance to Jon Hamm? Okay, yeah - maybe - a little bit. The lines are always long, and it seems like the employees would rather cut themselves open and bleed out in front of you than open another register. Their saving grace is the woman from cosmetics - who at least seems to have a handle on the fact that she is indeed working for a company and selling goods to people in a store. My fat roommate who wears the robe also hates this Walgreens, but won't say why - I can't imagine the horrors he must have endured here, if he's being tight lipped about his experience. My dog even hates the Walgreen brand dog snacks, and Mocha (the dog) once ate a carrot off the kitchen floor.

WORST PHARMACY EVER, the people that work there are like braindead or something. i was waiting for…read moreover an hour for a prescription that was literally already made. yall are some stupid ass people

Want to know what it's like to be treated like a junkie? Stop here to fill your prescription after…read morea major surgery. I had a friend bring me here to fill my prescription after being released from the hospital for a hip replacement surgery. I had a cane, 6 hospital bracelets, and 40+ staples going down my leg. The pharmacist sent me hobbling back to the hospital to have the date put on the prescription. When I came back, they said they wouldn't fill it because the date "looked weird", so we drove back to the hospital the second time. After speaking with the head nurse in the joint replacement center, CVS told the hospital "we won't fill it", and that was that. Not only will I NEVER shop here again, I will actively tell everyone I know not to spend a single cent here. The pharmacy is too busy covering its collective ass to bother calling a doctors office to verify a prescription, like they're supposed to. They would rather let a patient go home in agony.

The staff were very friendly and helpful despite how busy they were with all the people coming in…read morefor their Covid vaccines. It was worth the drive from White Haven. They seem to genuinely care about their customers. I will be back especially for any speciality medical needs I might have in the future. It is good to know a pharmacy which does compounding with a staff who care. Keep up the great work.

Horrible customer service. The DME department never returns your calls!! I am forced by my…read moreinsurance to use Harrolds or I would definitely go elsewhere!

Employee "Mary" at the front register needs training on how to treat people and help customers…read more Horrible customer service.

First time was in summer, she was so rude, I left. Today at 10:30am, she kept calling me…read moreregister."register" weird. I just asked to put money on my card and she said "register, we don't do that anymore register". This person should have been fired longtime ago. Will never return to this store. I'm not from California, I'm from right here Hanover Township PA.

My husband and I received our booster shots today. So easy and the staff was so courteous. When I…read morementioned to the pharmacist that my grandson also had an appointment but it was on Monday and the forecast was calling for a snowstorm; he told me he would fit him in today. How nice to see wonderful caring people. Needless to say, my grandson got his booster before he returned to college. I highly recommend this pharmacy.

From the owner: Rite Aid’s mission as a Pharmacy in Luzerne, PA is to improve the health and wellness of our…read morecommunities through engaging experiences that provide our customers with the best products, services and advice to meet their unique needs. Customers confidently choose us first for their everyday health and wellness needs because we consistently understand and exceed their expectations. Come visit Rite Aid's Pharmacy in Luzerne at 556 Union Street to see how With Us, It’s Personal.

I cannot express to anyone enough to just avoid this place, do not get medications here. It does…read morenot matter what time I have gone to this place, everyone has been extremely rude and extremely childish. I have stood at the counter waiting for someone, while two employees behind the counter stood directly Infront of me having a personal conversation. I had to ask if someone could help me before getting attitude and help. Which they are never any help. Been using the same insurance for years there and all of a sudden im told that my medication needs approval from my insurance before I can pick it up even though I have the text messages saying my medication is ready for pick up?????? do explain. Pure lazyness? or what?? Angry that someone asked for help while you were having a personal question???????????? by the way, the actual Pharmacist witnessed that, said nothing. Every single one of them needs to be replaced. The CEO of CVS needs to made aware of the way they run things at this store because I have NEVER had such a problem with a CVS and now I will never use one ever again. So frustrating and SO unprofestional.

This is for the one on south main street in Wilkes-Barre…read more This pharmacy is an absolute crap show. I was there five times in one day for one prescription and kept being told a different story every time. They would say my doctor didn't authorize it when she did... TWICE! The pharmacy would tell my doctor that the prescription is ready to be picked up and then when I get there a couple hours later I'm told I have to wait an hour. I come back two hours later and they tell I have to wait 20 minutes. Even my doctor's office is annoyed with them. They don't answer the phones (one time I waited an entire hour and no one picked up) so I can communicate with them and had to drive back and forth in order to do so. And they "close" the drive through without even putting up a sign.

When you call the pharmacy no one ever picks up. But when you actually go inside there. They're…read moreinside standing around talking!!!

Had a medical emergency and needed a bathroom but their bathrooms were "out of order". I had hoped…read morethey would let me use theirs but instead I was dismissed and no one cared. The lack of caring was insane. Barely made it across the street to use one at a different location. Don't expect them to care. Never going there again.

This has become wilkes= barrio walmart for all intents & purposes. Now that most sections of "self…read morecheck out' have been re-tooled as 'cashier assisted' lanes like before, the lines are excruciatingly long. The long lines are ONLY exacerbated in agonizing lengths by the "newcomers" who must use their phones for translation and transaction purposes-before a front end associate RE-directs them to customer service. ADD to this the "juans" & "juanitas" installed as cashiers & it's TIME FOR SIESTA. Will an english speaking line troller please wake me up when the first 40 minutes are over, and I'm closer to put items ON the conveyor???????

I haven't been in Wall-Mart since I retired. I enjoyed working there. The customers I had were very…read morenice and always treated me with respect. I never had any problems with them. My co-workers were great. I know there are a lot of changes since I was there. I don't drive anymore. Our garage and property that was not attached to our home caught on fire. Nothing could be saved. My car and 2 others. I didn't want to buy a new car or get insurance. Thank the Lord no one was hurt and my Granddaughter was born the same night.