Crappy customer service. Uninterested person at register balked at showing me where items were…read more Just pointed in a direction with a dirty look. Hoped to shop local despite high prices but aloof vibe is a turn off. The selection is excellent but no better than online alternatives.

My family has shopped at the Railroad Street location for years and loved it…read more Sadly, we can't say the same for the new location. We are puzzled that an art supply store that caters to children is overrun with merchandise featuring some truly vulgar (and frankly dumb) language. This includes, but not limited to, the words "Fuck" "Shit" "Ass" "Bitch" on socks, magnets, body cream, notebooks, etc. All at child height and at the store's entrance. For readers young and older - this just cheapens the experience. A real missed opportunity to create a fabulous and inspiring new store, JWS.

This is where I learned to sew, mend my own clothes, and where I buy all my sewing notions, yarn,…read moreetc. I bring all my friends who visit town here--they have all kinds of sewing/knitting/weaving classes, great for an activity if you're visiting the Berkshires, or to grab a local present for yourself or friends or mom! Super artsy & fun.

From the owner: Hart GB is a place for textile enthusiasts of all levels to learn new skills, build on existing…read moreskills, and find a community of people who share in the joy of making things with their hands. We carry a selection of weaving, knitting, crochet, rug punch, basket making, and embroidery, and sewing supplies. The Hart retail space carries art + objects made in the studio as well as work other local artists, including ceramics, textiles, clothing, and artwork.

This store is probably the best of its type I have ever visited. I remember this store from the…read more1980's and it is still run by the same lovely woman. All the staff are always friendly, helpful and professional. Always the highpoint of my visit to this great town. The quality of the merchandise never disappoints.

Evergreen IS as good as it gets. This gift shop that carries only American made crafts, has…read morebeautiful merchandise at a full range of prices. It is so easy to find gifts and the owner and staff are extremely friendly and helpful. I have been shopping there for gifts for office staff, friends and ME for years and I love everything I purchase. I highly recommend shopping at Evergreen.

I saw no one had reviewed this place yet, so I decided to. It's def worth stopping in…read more It's like an art gallery and a craft shop combined. Nearly everything was made by local artists and artisans with great talent, skill, and dedication to their craft/art. Most everything was out of my then budget, except for the some of the bowls that the person at the counter informed me were made in California-- they were pretty, but I'm not really into smoking. (There's a dispensary across the street if you decide to buy a bowl and something to smoke in it-- of the many dispensaries we passed by, this one was the only one w a line out the door, so I guess it's the best one or at least the most popular) The person working behind the counter was really nice and happy to answer questions. I actually saw work in one of the cases on my way out by a jewelry artist that I follow on IG, so that was cool and unexpected. It was a really nice shop.

This store has limited supply and awful service. The main woman working here was incredibly rude…read moreand unsympathetic to my child with special needs. If you are looking for a store that cares for ALL children, I don't recommend this one.

The service at Tom's toys this Christmas season has been atrocious. The selection is bare and the…read moreservice has been the rudest I have encountered in a long time. I am a long time resident in Great Barrington but, as an older person, haven't visited Tom's Toys frequently. However, for my grandchildren's Christmas gifts, I went to shop there this year. The service I was met with was awful. I have a hard time walking and had accidentally bumped into a few stuffed animals. I apologized but was met with rudeness and a lack of empathy. I was humiliated in front of the crowd within the store. There was one worker in particular who astounded me. I left the store shocked by the rude service and extreme lack of empathy from one worker in particular.

I was passing by and thought I would see what they had. I was warmly greeted by beautiful fabrics…read moreat a reasonable price.

Love the restored barn location. Excellent selection of patterns and colors. The owners are very…read morehelpful and nice. I spend a lot more money than I expected, (not because they were expensive, I just kept finding more and more fabrics I loved). If you are interested in quilts, there is a lovely exhibit of them.