Who knew the Game Trader even existed? Ok, well except the people who have probably taken the time…read moreto read the map / directory of the Gallery Mall... But for those of us who wander aimlessly from one cinnabun to another, stopping at Border's Express and GNC along the way; there exists a whole gaggle of small shops below street level at the Gallery! And Game Trader is one of those fabulous finds! The games and equipment are up to 30% cheaper than at EB Games or Game Stop! The staff is very friendly and are willing to share their gaming and platform knowledge. The store is small, but it's not that crowded and the prices are right! The store also has a generous policy on returns - for both used and new merchandise - that puts other gaming stores to shame. If you want some reasonably priced games, quick service, and a huge selection - head underground to Game Trader 9th and Market!

One of my favorite spots in my never-ending quest to visit every used book shop in the area…read more They had many books priced at $8.95 in the area I'm working on at the moment (Middle Eastern studies) and I laughed with them at the front that it's precisely the right price because I won't find it better online. :-) Great selection and service and I'll be back.

This business does not support the West Philly community and operates unethically…read more The owner has been repeatedly seen taking large quantities of books from the neighborhood's free little libraries--those small, birdhouse-shaped boxes meant to provide free access to reading materials for anyone in the community. These libraries exist to serve those who can't afford to buy books, especially children and families. Instead of respecting that purpose, the owner takes the donated books and resells them for profit. This behavior undermines a valuable community resource and limits access to free literature for people who truly need it. It's disappointing to see a local business act in a way that harms rather than helps the neighborhood it operates in.

Purchased a lighting cabke for I Phone(1m) for a client. It wound up being the one for older(4 or…read moreless) and thus useless. I took it back the next day hoping for a refund(preferable) NIO or a swap for the one people can actually use. I was told they do not exchange open tech regardless of the circumstance. Manager was standing directly behind the cashier but would not acknowledge the transaction. There is no sign in the store or note on the receipt stating that there is a no return policy on opened electronics. Terrible customer service.

A pretty massive selection here at UPenn. But definitely at Ivy / campus bookstore prices. It's a…read morenice stop for some local gear, or to pick up a new personal read from the large book selection across both floors. Staff is generally helpful. In past visits, they've helped me find a nice gift according to some vague parameters, and were helpful for returns at the counter. Can't speak much into the campus services here since I'm not a student, but as a community member, it's a great place to stop by- with a Starbucks and seating area upstairs too!

Not much of a selection of books, toys or coffee with seating area that you would find in other…read moreBarnes and nobles. I think it's mostly a store to sell textbooks and school merch to college students instead of the tourists. On the plus side the AC is nice where on a hot day

basically just a merch store for Drexel barely any books. very unfortunate when compared to Penn's…read morebookstore. Shouldn't be called a barnes and noble!!

I really don't like doing this, but sometimes it has to happen. My experience here was not good. I…read morelive in west Philly and as a collector of all things vtg 1950's, I was excited to take a new (to me) 1950's record player to the record shop to inquire about repairs. The person I purchased from told me it needed a new needle. Whether or not that's true I'll never know. The associate who helped me the day I dropped the player off was not the issue. They took a look at it, told me I needed to pay $20 for labor, and said they'd call me when they had a chance to look it over. I told the employee that I'd be willing to pay upwards of $150 to have it working because it was in really great shape cosmetically, and I WAS thrilled to have found it and bought it. It was beautiful..Money was not an issue, because this thing meant something to me. I was very vocal about this when I dropped it off. 2-3 weeks went by and I got a call. The person I spoke to was not the same person I handed the player over to. They told me that it was too complicated to fix and "not worth their time and effort." I Found that comment to be a dismissive, but whatever, they don't want to do it, that's fine, I wasn't mad. I told the person over the phone that I would be by to pick it up. Conversation ended. That week I stopped by the record shop to get it, and the person I spoke to on the phone was there. I know this because he told me he threw it away. The entire time we are having this exchange, he doesn't once look up from whatever it is he was reading or writing or whatever, all I knew in that moment was that a complete stranger was informing me that he had trashed my property, in a " I give zero fucks," kinda way. No eye contact, and no apology. It's like I was bothering him when I asked why they would do something like this after I told them I was coming to pick it up. His response was "that's not how I recall our conversation going." I am a west Philly nanny and had the babes I care for with me, so I calmly closed the door that day, but have felt livid ever since. I really try not to think about it, but its pretty impossible when I'm still waiting for a response to the email I sent them. I'll spare you the details about how painful this feels to have something that's irreplaceable, and gorgeous, just thrown away, especially because they advertize as A RECORD REPAIR SHOP..I really thought they might give a suit about what they do but it defineitly doesn't seem that's way. The careless employee who trashed my record player actually said out loud that I told them I didn't want it. WHAT! Considering he couldn't take one second to look up at me while telling me he trashed my property, doesn't bode well for someone trying to claim they were paying attention to the conversation In the first place. Take accountability! Apologize, or at the very least respond to my message on your website. Really wish I had gotten that dudes name, but I will be looking into that, and will update. I asked them to refund me the $20 and pay me the cost of the player. That's $70 It's not like I'm asking for a lot here, But like I said, they chose to do absolutely nothing other than take my money and destroy my property. I've been chatting w people in my community and it's seems this place has a reputation, and it's not pretty. If you want repairs done, look elsewhere. I sent the email to the record shop like two months ago. I waited and waited and waited before coming here. They literally left me co other choice.

BEST RECORD STORE in PHILADELPHIA HANDS DOWN! Not only did I receive excellent service, but the…read morefemale co-owner was incredibly informed without talking to me like I know nothing about sound systems (which I really don't). A black and white cat hung out in the store (gotta love a record store cat) while she informed me about the system that would work best in my apartment. I went home and tried to put the speakers/turntable together on my own...as mentioned, my brain doesn't work well with technology. Something wasn't right. I called the store to ask for help, and the (female) co-owner CAME OVER TO MY HOUSE (I live 2 blocks from the store) to help me trouble shoot the issue. Turns out, I had not connected the power cable from the speakers to the turn table. (slapping forehead) I nearly hugged her. What a wonderful human being. I CANNOT RECOMMEND THEM ENOUGH. Thank you, Common Beat. You literally rock!

Funny how I made this my last stop before heading out of Philadelphia. I didn't mean for it to be…read morelike that, but it just happened that way. Before I started toward home I did a quick search and found my way here. I did almost get lost, but I did find my way here. I came in and looked around the store for a bit on my own before I could not find what I wanted. I swear I went over this place with a fine toothed comb and unfortunately I had to ask for assistance. There were two employees working that day and they were both busy at the time. I waited until it was my turn and told the guy what I was looking for. Yes they had it and it was on the floor, but not visible to me because of the are it was it. It was a bit unorganized, but it was an orderly organization. The guy was very knowledgeable about everything in the store. He convinced me that I needed to update and I did. Props to that guy.

The service is "ok".. They NEVER like to answer the phone it just rings.. So when im calling ahead…read moreI usually save this GameStop for last! One time I was waiting in line to buy a game and I watched the employees argue over who had to answer the phone.