Very friendly from first contact on phone. Did not start off by saying there would be two trip…read morecharges, one to come out and assess the problem with our HVAC and then another when and if they had to come back with parts etc. like several other companies. That just starts conversation on wrong foot...being told there would be an additional $200 no matter what the issue is. Tech came out within a few days and was professional, friendly and knowledgeable. Problem was simple, low on Freon. Charged it up, checked it out and was done. Thank you. Will definitely use Medallion again.

i had them out for the water heater. then before I got that bill I had them out for an AC…read moremaintenance. i was surprised by the price of the first bill but they explained $80/hr. when the guy came for the AC check, he spent less than and hour and the price is for more than 2 hrs. Make sense to anyone? Me neither.

I hired Lewis Plumbing to repair a water line leak and was treated rudely by the plumber (James…read more -). He had a derogatory attitude and became defensive when I asked a question. He had to return to his shop 3 times to get the correct parts. When I requested a statement he said it would be provided AFTER i had paid? When I asked for a breakdown of the charges he said he could provide that but that he remained on the clock until I had paid. At 2:15 he said he could not complete the job that day, which was filling the hole with dirt, and would return in a couple of days. When I called the office the owner said she had heard about me and dismissed my concerns. I was very dissatisfied with the entire interaction and will not use them in the future.

I have used Lewis 3 times now . All good…read moreVery customer oriented! xxxxxxxxxxxxxxxxxx

They don't guarantee their work even within a week. They started up my swamp cooler for $189.00 and…read moredidn't even turn off my furnace for the Summer. The swamp cooler is cooling nicely. It is quiet and efficient. But within 7 days, water is running off my roof from the swamp cooler. They said they'd come out, but they'll charge me for the visit. Myron was polite and spit n polish, but I thought they'd back up their work for longer than 6.5 days.

We've used Lewis before with good results, but recently calls have been handled by less than able…read moreemployees. Most recently a simple request to connect a swamp cooler resulted in a $530 bill after the plumber(?) broke the shut of valve and didn't have tools to fix it (the same employee had handled a previous call where he had to back to get tools). According to him, the valve just broke when he touched it. He proceeded to charge for his time sitting around while waiting for a part, then bragged about what an incredible job he did He even took the time to measure all of the filters and belts (none of which were being replaced), and cleaned out any spiders that may have been in the cooler!?). He was condescending, blamed us for any issues, and even called me a liar. He padded his bill by lounging around and performing unnecessary tasks. Sadly, his supervisor basically said the employee is always right, but they'd talk to him about not directly calling customers liars, and the solution is can't we just get along. So what should have been a quick job, ended up as an hours-long ordeal with high expense and a water damaged garage. Unfortunately it appears that this level of service has been deemed acceptable by the company, so will likely be the norm in the future, so it is time for our families to find a company that takes more pride in the work not only of the owners, but the employees they oversee.

Called at 11 am ...had an experienced plumber -David, by 1pm! Fantastic Service and Honest! Fixed…read morethe problem in 45 min..and did Not overcharge. Will recommend to everyone!

Today was the second time I used M&R services for my swamp cooler. I am so impressed with their…read moreemployees and service. They are professional, efficient and friendly. They explain things well, and their rates are fair, much lower than another Farmington company who provides similar services. I wish I had discovered M&R about 9 years ago when I first moved to Farmington.

May 6, 2025 A short…read moretime ago we called this business to check our hydronic (In floor) heating system. We SPECIFIED that was why they were being called. m&r sent two young native boys/young men to check the system out, and give us a report. These two people stood in front of the heating unit looking at it, and doing nothing more. We asked questions about the system condition, and how to check, and operate it. Neither of m&r's people had any idea what to check, or how to check it. We asked if they had an AMPCLAMP, a meter for measuring current draw. They did not. All they had was a common VOM, which would not tell anyone anything. One of the two simply stood looking up at the machine, saying nothing. We asked the "Knowledgeable" one , who was holding the useless meter, if the circulating pump was running. This kid put his hand on the pump, and said that it was running, which was obvious. M&R charged us over THREE HUNDRED DOLLARS for NOT doing what they specifically hired to do. M&R should be ashamed of what they did to an elderly, limited income, couple. This is not a "Shill review", posted by employees, and friends, it is our first hand experience. NEVER HIRE M&R (DIS) SERVICE! One star is far too many.

Excellent service, came quickly and addressed the issue in a few hours! Thanks Dominic and Gage!!read more

Had a slow drain in my tub, Dominic and Gage came out the next day and did an amazing job! They…read morecompleted the job within 15 minutes and were very kind and courteous! *Went through my landlord so not sure about price but I think they're well worth their time!

Was in a pinch and needed a light fixture replaced for my business quick!! They responded…read moreimmediately and got the job done quickly for me!! All staff were very polite and professional!! Would definitely recommend!!!

This electrician was hired to complete a well documented list of electrical problems on a home that…read moreI had just purchased. Unfortunately , the home seller paid JC electric in full for work that was not completed. Despite promises to return to complete the job JC electric never showed up. I specifically talked to JC electric and arranged for a time to meet them at the house. Waited and waited and took time off from work. They never showed up and blew me off. No courtesy call to tell me they wouldn't be able to meet me. When I called them they gave a bogus response of having been "sent to another job"--but didn't even have the courtesy to let me know they would not show up. Bottom line: Never pay a contractor in full until ALL the work is done. Half up front and half when completed. JC electric got their money and had no intention of completing the job. Dishonest. Scam artists. They have never called back to set up another appointment. Once they collect their payment all motivation to finish incomplete work goes out the window. Screw them. Never using this firm again. I would avoid them.

Had them come out to fix my lights in my living room now working after a wind storm. They came out…read more(good man very nice, no complaints there) tested a few outlets found out that had lots of voltage loss. Fine I asked for an estimate to replace all of them and get it up to date. Wanted little over 5k pluss extras. I was gonna but decided against it. Just wanted to fix the living room lights. Instead spent little over 1k for them to replace 5 sockets and test house. I was gonna do the rest of them. When they left replaced them and still nothing. Then to come find out that they took my fan down in my bedroom and put it back and now 1 light don't work. They also took some siding off and didnt put them back. I had an electrician buddy I work with come out and he found the problem within 30 min. He also didnt charge me anything close to 1k for that. Very disappointed. For everyone here. Get a second opinion before doing ANY work.

Great to work with, gave estimate and did the work in a timely manner for the amount quoted. Super…read morenice guy.