I rarely leave negative reviews, but I feel other parents should be aware of my experience with RISE Therapy and Coaching.
Since November of last year, I have made repeated attempts to work collaboratively with RISE to address my concerns, understand my daughters' treatment plans, and obtain appropriate information regarding their progress and well-being. My goal throughout this process was not to interfere with therapy, but to be an involved parent and ensure my children were receiving the support they needed.
Unfortunately, my experience was that my questions and concerns were often met with very general responses that provided little meaningful information. I felt that requests for basic updates were routinely limited under the Safe Harbor Agreement, even when I believed I was requesting information that should have been available to a parent.
Communication became increasingly frustrating. Despite numerous attempts to resolve these issues directly, I did not feel my concerns were adequately addressed. When my attorney attempted to obtain information regarding my daughters' care, there was no meaningful communication. Rather than working collaboratively to resolve concerns, I felt the practice relied on legal language and policies instead of transparency and cooperation.
When I ultimately revoked my consent for treatment, RISE acknowledged receiving my request but informed me they would continue treatment based on their interpretation of the custody order rather than addressing the concerns I had raised throughout the previous year. I would like to add that I am a 50/50 legal parent.
I understand that therapy requires confidentiality, and I respect the important role mental health professionals play. However, I also believe parents deserve appropriate communication, especially when serious concerns involving their children's safety and emotional well-being arise.
My experience left me feeling excluded from important decisions regarding my own children, unheard despite repeated attempts to communicate, and disappointed by the lack of collaboration. Because of that experience, I cannot recommend RISE Therapy and Coaching. read more
